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  • Sales Support Team Leader - French, German, Spanish or Italian Buckinghamshire Are you an experienced Customer Services/Sales Support Team Leader, looking for your next career move? We have an exciting opportunity for an experienced Customer Services Team Leader, with fluency in either French, German, Spanish or Italian, to join a European team of Customer Services Representatives in Wooburn Green, Bucks. This is a hands-on team leader role, managing the order to delivery process , ensuring fast and reliable order fulfilment for customers in the EMEA region. The team leader will also fulfil Customer Services duties, including order fulfilment, resolving invoicing enquiries, managing price lists and handling any complaints. We are seeking applicants with: Fluency in either French, German, Spanish or Italian (and English). Proven track record in leading a team of Customer Services Representatives or Order Fulfilment Reps. Strong Customer Services skills. Experience of using an in-house database and MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you looking for a new, exciting new challenge working for one of the world's largest toy manufacturers!? Are you a quick learner who thrives in a fast paced environment? Join The LEGO team as a German Speaking Customer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals for a full-time fixed term contract at LEGO! In this role you will have the opportunity to work for a fantastic company and gain some excellent experience! Your role: *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Gerrman and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Do you have what we're looking for? *Native proficiency level in English AND German language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support our consumers The details: * Start date: 9th October * Salary - £20,300 per annum up to 10% in bonus * Location: Slough, Berkshire UK (reachable by train from London Paddington) * Benefits: Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Join the global family of the LEGO Group The LEGO Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. If you feel that you have what it takes to succeed in this fixed term contract role, please send your cv in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Are you looking for a new, exciting new challenge working for one of the world's largest toy manufacturers!? Are you a quick learner who thrives in a fast paced environment? Join The LEGO team as a French Speaking Customer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals for a full-time fixed term contract at LEGO! In this role you will have the opportunity to work for a fantastic company and gain some excellent experience! Your role: *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in French English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Do you have what we're looking for? *Native proficiency level in English AND French language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support our consumers The details: * Start date: 9th October * Salary - £20,300 per annum up to 10% in bonus * Location: Slough, Berkshire UK (reachable by train from London Paddington) * Benefits: Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Join the global family of the LEGO Group The LEGO Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. If you feel that you have what it takes to succeed in this fixed term contract role, please send your cv in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • German Speaking Customer Service Representative (SMJM/332735) Are you an animal lover or keen on forward-thinking design? Or both?! Either way, I am working exclusively with a small company in the English countryside who operate globally searching for a fluent German speaker for a new permanent customer services position based in Wardington, Oxfordshire. This online retailer of animal housing products are looking for the new addition to their vibrant, international team. You will be able to utilise your language skills offering support to German & English speaking territories building long-lasting internal and external relationships. The successful candidate will be responsible for handling customer queries and advising on modern innovative designs of products such as chicken coops, dog houses and beehives. This company operates all over Europe and is expanding worldwide so it is a great time to join! The ideal candidate will be - - Fluent to native level in German - Be a confident communicator, both verbally and in writing, in order to handle customer calls involving orders, deliveries, collections, returns and refunds - A team player with a positive outlook and strong work ethic If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • If you're a student or just recently moved over to London and looking for an office based job, to gain more experience or to improve your CV then this is the ideal job! We are recruiting for people who want to work in an international environment and using their languages. The languages that we recruit for are: Flemish, Dutch, German, Norwegian, Russian, Spanish, French, Italian, etc. All languages! This job isn't rocket science, what you will be doing on a day to day basis is research work in the customer satisfaction industry, what this mean is you will be calling up their customers to see if they are happy with their product. You will be working in a small team of 5 -8 people focusing on a market (depending on the language you speak) Flemish, Dutch, German, Norwegian, Russian, Spanish, French, Italian, Brazilian Portuguese, etc. The best part of this job is you will be interacting and working with international people. These would be your following day to day task! Responsibilities: *Interacting with customers answering all queries and conduction researcher via multiple channels: telephone calls and e-mails. *Communicating with people in different markets and gathering information. Ideal Candidate *Is eager to learn and is willing to work in a team. *Has an eye to detail and also confident on the phone using your languages. * Interested in research and providing feedback. * Target driven, experience is not necessary as training is provided. If you feel that you are suitable for the role and contact me directly to my personal e-mail address: c.verhees@eurolondon.com Looking forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Customer Service Agent (Fluent German AND English) Are you a quick learner who thrives in a fast paced environment? Join our team as a Customer Service Advisor and play a central role in providing a premium branded experience to our consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join us on a full-time fixed term contract basis. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in German English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience We represent the company values in our department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Our Consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND German language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support our consumers Join the global family of the LEGO Group The LEGO Group is a family-owned, international business and collaboration shapes everything we do. We offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. If you are confident that you have what it takes to succeed in this fixed term contract role, please send your cv to c.grosvenor@eurolondon.com BRINGING IT TO LIFE "It's more than just being in a call centre and taking orders. You often have to be a listener and a friend.." quote by an Advisor. Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,300 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2018. Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 9th October Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Euro London Appointments are working with one of the largest global franchise network (more than 40,000 worldwide) to source a French AND Spanish speaker to join their helpdesk team. You will offer the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across. This role offers a fantastic gateway for somebody with strong customer support experience to a career in IT. The ideal candidate will: - Be fluent to native level in both French AND Spanish. - Be fluent in English - Have previous helpdesk or contact centre experience - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Thrive in a fast-paced environment and can work under pressure You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Customer Service Agent (Fluent French AND English) Are you a quick learner who thrives in a fast paced environment? Join our team as a Customer Service Advisor and play a central role in providing a premium branded experience to our consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join us on a full-time fixed term contract basis. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in French English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience We represent the company values in our department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Our Consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND French language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support our consumers Join the global family of the LEGO Group The LEGO Group is a family-owned, international business and collaboration shapes everything we do. We offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. If you are confident that you have what it takes to succeed in this fixed term contract role, please send your cv to c.grosvenor@eurolondon.com BRINGING IT TO LIFE "It's more than just being in a call centre and taking orders. You often have to be a listener and a friend.." quote by an Advisor. Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,300 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2017. Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 9th October Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • A global investment company which focus on the areas of leisure and entertainment is currently recruiting for a Chinese speaking Brokerage Assistant (Cantonese and Mandarin)to join their term in Central London. The ideal candidate will have Finance experience, ideally for hedging and trading, also experience to work closely with customers. Salary will be up to £25k with other benefit. Key Responsibilities: - Provide support to broker. - Assisting with trading figures, daily report and liaising operational department. - Bet execution - Maintain client relations - Hedging and trading duties - Account management The ideal candidate: - Ideally have experience worked within the gaming/leisure industry but not essential - Excellent negotiation skill - Proactive and performance driven - Self-motivated and target driven - Good numerical abilities - Fluent in Cantonese, Mandarin and English, written and verbally If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to a.ngan@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • German Customer Support Coordinator Surrey Fantastic opportunity for a fluent German/English speaking individual, to join a dynamic, vibrant, International team, providing first class support to customer's across Europe. If you have a personable character with excellent communication and negotiation skills, this could be the perfect role for you. As a Customer Support Coordinator, you will be the first point of contact for new business, identifying customer needs and ensuring they are directed to the right team. You will also assist in the resource planning for the department by recording sizes and probabilities of upcoming projects. We are looking for candidates with: Fluency in German and English . Educated to Degree level or equivalent experience. Customer facing experience. Ability to build relationships and work well across functions. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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