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English Speaking Customer Service Executive

English Speaking Customer Service Executive - No French Required

Our client a leader in the tourism trade is looking for speakers of English to join their team in Lille, France to provide excellent customer service to their customers based across the globe.

The role involves:
 Liaising between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;
 Delivering high level of customer service;
 Actively participate in various projects within the department;


The ideal candidate:
 Has excellent communication and problem solving skills;
 Takes responsibility and ownership;
 Is passionate about helping customers;
 Is fluent in both written and spoken English and Spanish;
 Is available Full-time (35h/week) and flexible in work schedule;
 Is in possession of a valid work-permit for France or is an EU citizen.

Client Service Advisor (m/f) with French

Do you have experience in a customer service role? Are you fluent in English and Italian? Do you enjoy dynamic international environment?  If so please continue reading:

I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.

 

Client Service Advisor (m/f) with French

 

Your responsibilities:

-       First point of contact for customer queries & information exchange

-       Management & processing of customer enquiries to ensure customer satisfaction 

-       Improvement of firm processes

-       Maintenance of already existing client relationships

-       Integration of new clients

-       Actively participate in identifying and resolving any issues

-       Research and update customer records

 

Your Profile:

-       Some experience in customer service, client service, or a similar position.

-       Fluent in French & English (written and spoken), with good German.

-       Outstanding customer service and communication skills

-       Problem solving skills

-       Strong organizational skills and ability to work independently

-       IT affinity

 

Your Benefits:

-       Attractive salary

-       Dynamic and proactive team

-       Enormously growing, stable and global company

-       Lively work environment

-       Excellent development opportunities

-       Support in showing own initiative

 

Interested? If you meet these criteria then please send your full application via email to Manuela Ziegleder at m.ziegleder@eurolondon.de


I look forward to hearing from you!

 

All applicants must have valid documentation to work in Germany.


Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Client Service Advisor (m/f) with Italian

Do you have experience in a customer service role? Are you fluent in English and Italian? Do you enjoy dynamic international environment?  If so please continue reading:

I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.


 

Client Service Advisor (m/f) with Italian

 

 

 

Your responsibilities:

-       First point of contact for customer queries & information exchange

-       Management & processing of customer enquiries to ensure customer satisfaction 

-       Improvement of firm processes

-       Maintenance of already existing client relationships

-       Integration of new clients

-       Actively participate in identifying and resolving any issues

-       Research and update customer records

 

Your Profile:

-       Some experience in customer service, client service, or a similar position.

-       Fluent in Italian & English (written and spoken), with good German.

-       Outstanding customer service and communication skills

-       Problem solving skills

-       Strong organizational skills and ability to work independently

-       IT affinity

 

Your Benefits:

-       Attractive salary

-       Dynamic and proactive team

-       Enormously growing, stable and global company

-       Lively work environment

-       Excellent development opportunities

-       Support in showing own initiative

 

Interested? If you meet these criteria then please send your full application via email to Manuela Ziegleder at m.ziegleder@eurolondon.de


I look forward to hearing from you!

 

All applicants must have valid documentation to work in Germany.


Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Auftragssachbearbeiter Deutsch/Russisch (m/w)

Unser Kunde, ein internationales Unternehmen sucht zur Verstärkung des Teams einen

 

Auftragssachbearbeiter Deutsch/ Russisch (m/w)

Hamburg, in Vollzeit

 

Ihre Aufgaben:

  • Betreuung eines festen Kundenstamms
  • Auftragssachbearbeitung von A bis Z
  • Beantwortung von Kundenanfragen auf Deutsch, Russisch und Englisch
  • Aufträge annehmen und in SAP einpflegen
  • Liefertermine überwachen

 

Ihr Profil:

  • Berufserfahrung im Customer Service oder Vertrieb
  • Idealerweise eine abgeschlossene kaufm. Ausbildung
  • Fließend Deutsch und Russisch sowie gutes Englisch in Wort und Schrift
  • sehr gute Kenntnisse in MS Office, SAP wünschenswert

 

Warum bewerben?

  • Arbeit in einem internationalen Team
  • Sie können Ihre Sprachen jeden Tag nutzen
  • Angebot von Sprachkursen, 30 Tage Urlaub, gratis Verpflegung, Jobticket, uvm.

 

Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/334156 an Laura Schaub via l.schaub@eurolondon.de.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

International Order Management (m/f)

My client is looking for a teamplayer in

International Order Management (m/f)

Hamburg, full time

The role

  • Order processing
  • Customer Service in German Italian, and English via phone and e-mail
  • First point of contact for a fixed client base
  • Liaise with the sales and logistic department
  • Other tasks

Requirements

  • Successfully completed commercial vocational training preferred
  • First work experience in Customer Service or Sales
  • Very good German and Italian, good English (written and spoken)
  • Knowledge of Spanish is nice-to-have
  • Very good MS office skills, preferably knowledge of SAP
  • Service-orientated nature and ability to work towards deadlines

Why apply?

  • Perfect opportunity to use all your languages and to improve them through offered training from the company
  • International Team
  • Benefits like 30 days holidays, job ticket, canteen, fitness

If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/334122 on your cover sheet.

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

Auftragssachbearbeiter Deutsch/Italienisch (m/w)

Unser Kunde, ein internationales Unternehmen sucht zur Verstärkung des Teams einen

 

Auftragssachbearbeiter Deutsch/ Italienisch (m/w)

Hamburg, in Vollzeit

 

Ihre Aufgaben:

  • Betreuung eines festen Kundenstamms
  • Auftragssachbearbeitung von A bis Z
  • Beantwortung von Kundenanfragen auf Deutsch, Italienisch und Englisch
  • Aufträge annehmen und in SAP einpflegen
  • Liefertermine überwachen

 

Ihr Profil:

  • Berufserfahrung im Customer Service oder Vertrieb
  • Idealerweise eine abgeschlossene kaufm. Ausbildung
  • Fließend Deutsch und Italienisch sowie gutes Englisch in Wort und Schrift
  • Spanischkenntnisse sind von Vorteil
  • sehr gute Kenntnisse in MS Office, SAP wünschenswert

 

Warum bewerben?

  • Arbeit in einem internationalen Team
  • Sie können Ihre Sprachen jeden Tag nutzen
  • Angebot von Sprachkursen, 30 Tage Urlaub, gratis Verpflegung, Jobticket, uvm.

 

Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintritts-termin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/334122 an Laura Schaub via l.schaub@eurolondon.de.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

Digital Marketing Programs Manager

My client, a Global Technology provider specialising in Client Services and Conferencing Technology is currently seeking a Digital Marketing Programs Manager to join their Frankfurt office initially on a temporary 6 month basis to cover Maternity leave.


Digital Marketing Programs Manager
(maternity cover initially 6 months)
 
This Digital Marketing manager will take responsibility for all online Marketing campaigns and ensure consistency in digital campaigns

The Role:
• You will be responsible for all online marketing activities
• You will manage all Social Media campaigns
• In conjunction with outside agencies you will take responsibility for optimizing company website on a local level
• Take responsibility for execution of all Digital Marketing campaigns including paid search, advertising, social, email and other Digital channels
• You will ensure that the projects are on target and within the set budget
• You will manage outside agencies

With previous experience on Digital Marketing you will be an independent Marketing Specialist who can report both locally and to the UK. In addition you will have
• Completely fluent German and English
• A business related degree ideally with a marketing focus
• Previous experience in Digital Marketing and managing a variety of Digital Marketing campaigns including SEO and Paid Search campaigns
• Project management skills and a hands on mentality
• Experience using Google Analytics and social media marketing tools
• Ability to work in a fast-paced dynamic environment
 
This is a great opportunity to develop further your Digital Marketing skills within a global organisation. You can work independently with the option to work from home occasionally. 
This is a Maternity cover and is initially for 6 months but could possibly extent.
 
If you are interested in applying for this open position please send your CV to Agnes via a.borcherding@eurolondon.de . You must be eligible to work in Germany.

Thank you for applying to Euro London Appointments, Europe's largest independent
language consultancy. Please be advised that documents will be treated in the strictest of
confidence and that your application will not be forwarded to any client without your express
permission. To enquire about other vacancies please visit our website
at www.eurolondon.com

Front Office Agent - Office working hours

Do you have previous experience as a receptionist, for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you!

 

Our client, a global and renowned law firm, is currently seeking a

 

Receptionist (m/f)

Full Time in Frankfurt

 

Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.

 

Responsibilities:

 

As a receptionist of this prestigious law firm you will alongside - 4 other colleagues - cover the Reception from 8:00- 22:00 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following:

  • Processing incoming phone calls
  • Welcoming clients and visitors to the office
  • Ensuring tidiness and a good standard of housekeeping in the reception and other client areas.
  • Ordering and preparing catering for client meetings.
  • General Office Duties
  • Developing and maintaining relationships with client representatives  
  • Checking meeting rooms and the office in general in order to ensure presentable and tidy space.

Requirements:

 

My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include:

  • Very good written and verbal communication skills
  • Pleasant, approachable and professional "can do" attitude.
  • Strong ability to develop and maintain excellent relationships with the team, internal and external customers
  • Fluent German and English (both written & spoken)
  • Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity
  • A hotel or office orientated education
  • A professional attitude and lots of common sense
  • Ideally a minimum of 2 years experience in a similar role or office environment

 

Why Apply?

 

As new member of the reception team you will

·         Have the opportunity to work at an international organisation and use your English everyday

·         Be part of a young team

·         work in the heart of Frankfurt , with the advantages of a down town office 

 

 

 

Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you!

If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessig@eurolondon.de or call 0049 (0)69 219320.


All applicants must have valid documentation to work in Germany.
Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

 

Customer Service Representative (f/m) Italian &Spanish

Sai parlare fluentemente Italiano e Spagnolo? Sei una persona comunicativa che piace a lavorare in un team internazionale e creativo? Ti piace il contatto con clienti internazionali?

Si, allora continua a leggere…

Situata a Monaco di Baviera, il mio cliente è una azienda di moda internazionale e eminente nel suo settore. Si è specializzato con moda out-door, sport e abbigliamento professionale. Questa posizione è una ottima possibilità di iniziare una carriera in un’ambiente lavorativo  internazionale. Inoltre è una opportunità perfetta per usare le lingue nella vita quotidiana.

Questa potrebbe essere la tua chance! Cerco attualmente una/uno:

Customer Service Representative (f/m)

Italian & Spanish

Responsabilità:

  • Mantenere e migliorare i rapporti commerciali
  • Gestione ordini & prenotazioni
  • Creare stretti rapporti con I client al telefono e via email
  • Fornitura di informazioni tecniche sui prodotti e consulenza ai clienti sulle condizioni del mercato
  • Identificazione di nuovi clienti e collaborazione con il team di vendita per la preparazione di proposte
  • Assistere a progetti nelle varie settori

Tuo Profilo:

  • Formato a livello di laurea o prime esperienze in una posizione simile
  • Fluentemente Italiano e Spagnolo, altre lingue desiderate
  • Esperienze con MS Office: word, excel, outlook, database
  • Abilità in Servizi clienti
  • Orientata alle vendite
  • Interessi in sport e attività tempo libero
  • Flessibile e capace di lavorare in equipe

Perché mandare il curriculum?

  • Ambiente lavorativa amichevole e professionale
  • Ottime opportunità di carriera
  • Posto di lavoro a Monaco di Baviera, ben collegata
     


Se è proprio questo che ti piace e se le tue esperienze si combaciano con quello che cerchiamo non esitare di contattarmi subito!

 

Mandami il CV in inglese o tedesco idealmente in un documento Word a Manuela Ziegleder tramite email to m.ziegleder@eurolondon.de


In attesa di ricevere il tuo CV!

Tutti i candidati devono avere una documentazione valida che permette di lavorare in Germania.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Customer Service Representative (f/m) English & German

Do you speak fluent English & German? Are you a communicative person who likes to work within an international & fun team? Do you like the contact to international customers?

If yes, please read on...

My client is a leading international fashion company specialising in outdoor and sports clothing. With an excellent company culture and great products this is an ideal job for a person looking to start their career in a multicultural environment. This is the perfect opportunity to use your well developed language skills on a daily basis. With their lively company culture, creative atmosphere and openness for communication, this could be the chance!

Customer Service Representative (f/m)

English & German

Main Responsibilities:

  • Maintaining & Enhancing business relationships
  • Order & booking managment
  • Keep close relationship with customers by phone and email
  • Providing technical product information and advising customers on market conditions
  • Support and assist the sale of new products to your clients by phone & email
  • Identifying new clients & working with the Sales Team to prepare proposals
  • Assisting project in cross functional needs

Requirements:

  • Educated to degree level or first experience in a similar position
  • Fluent in German & English,
  • IT literate (MS Office): word, excel, outlook, database experience
  • Experience in customer service
  • Sales oriented
  • Interest in the sports and outdoor activities
  • Flexible & Team player

Why should I apply?

  • Opportunity to work in an international, creative and dynamic team
  • Friendly team orientated environment
  • Great personal development opportunities
  • Work in Munich, with good infrastructure



If this sounds like you and if your skill set matches the requirements, I would like to hear from you today!

Please send your CV in English ideally in Word format to Manuela Ziegleder via email to m.ziegleder@eurolondon.de
I look forward to receiving your CV today.

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Premium Client Service Representative (Chinese)

My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours!


Premium Client Service Representative (Chinese)
Frankfurt, Full-time (regular hours), Permanent contract


The Role:
As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S, throughout Europe, and Asia. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include:
• Friendly and competent customer service for International clients via telephone
• Improve the customer satisfaction by providing a high quality professional service
• Educate the customers on the use of an online platform where they can access their accounts

The Requirements:
My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality. Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player.
Other requirements include:
• Excellent Chinese and English skills
• Other languages are a plus
• At least 2 years in a contact centre/service centre/call centre
• You should be familiar with call monitoring and working towards KPI’s.
• Experience from the finance industry is desired but not a must, as training will be received


Why Apply?
• A modern office in a beautiful area
• Work with an experienced, professional, international team
• Excellency is rewarded through bonuses and opportunities to grow
• Gain experience in the finance industry
• Speak to lots of people and use your languages


You have to a valid permit to work in Germany


If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden via

j.thoden@eurolondon.de


Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

Mehrsprachiger Kundenbetreuer (m/w)

Arbeiten Sie gerne in einem internationalen Umfeld? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Sind Sie ein Sprachentalent und möchten dies in Ihren Berufsalltag einbringen?

Dann ist das vielleicht der nächste Schritt in Ihrer Karriere!

Ich suche für eine internationale, stark wachsende Firma in München eine/n

Mehrsprachiger Kundenbetreuer (m/w)

(alle europäischen Sprachen)

 

Zu Ihren Aufgaben gehören:

·         Telefonischer Ansprechpartner bei Schadensmeldungen im Bereich KFZ
          und Reiseversicherung

·         Mehrsprachige Korrespondenz mit Versicherungnehmern, Werkstätten
          und vielen anderen Dienstleistern

·         Organisation und Koordination erster Hilfsmaßnahmen für
          Versicherungsnehmer auf internationaler Ebene

·         Administrative Aufgaben (z.B.: Rechnungsbearbeitung /Schadensregulierung)

 

Ihr Anforderungsprofil:

·         Fließende Deutsch- und Englischkenntnisse sowie jede  weitere
          andere europäische Sprache

·         Service- und dienstleitungsorientierte Arbeitsweise

·         Ausgeprägte Kommunikationsstärke und Organisationstalent

·         Bereitschaft für Schichtdienst (Mo.-So., Nachtschicht)

 

Warum bewerben?

·         Einen Arbeitsplatz in einer internationalen und stark wachsenden Firma
          mit sozialem Bewusstsein

·         Flache Hierarchien

·         Kantine & Sportmöglichkeiten

·         Selbstständiges Arbeiten

·         Zentraler Arbeitsplatz, öffentliche Verkehrsanbindung  erreichen

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de

 

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

 

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.
Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

 

 

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