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German/French/Italian/PolishCustomer Service Executive

Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German OR Italian OR French OR Polish speakers with contact centre experience, to join their expanding team as Customer service executives.
We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills .
The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment.

Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly
Location: Victoria the heart of London and we are looking for people with top customer/client service.
Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts
The role
*You will be required to meet customer and client needs on a daily basis
*Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback
*Provide excellent customer service
*Carry out administrative duties on a daily basis

Skills required and previous experience
*You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team.
*We want candidates who are success driven; this role has excellent progression opportunities.
*As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat.
*Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis.

If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds.
The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!!
If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Customer Service (m/f) Hungarian & English

Do you speak fluent Hungarian and English? Are you a communicative person who likes to work within an international and fun team?

If yes, please read on...

Based in Munich, my client is a leading international fashion company specialising in outdoor and sports clothing. With an excellent company culture and great products this is an ideal job for a person looking to start their career or take the next step in a truly international company in a diverse and multicultural environment. This is the perfect opportunity to use your well developed language skills on a daily basis. With their lively company culture, creative atmosphere and openness for communication, this could be the chance you have been waiting for!

Customer Service (m/f)

Hungarian & English

Main Responsibilities:

  • Assist the Sales Representatives with any inquiry or problem concerning their order and providing quick solutions
  • Order Administration and maintaining accurate customer account information
  • Providing technical product information and advising customers on market conditions
  • Support and assist the sale of new products to your clients
  • Identifying new clients and working with the Sales Team to prepare proposals
  • Inventory and Stock Management for the Sales team and your client
  • Assisting the marketing department in research and project based work

Requirements:

  • Educated to degree level or first experience in a similar position
  • Proven experience in working with customers
  • Fluent in Hungarian and English
  • IT literate (MS Office): word, excel, outlook, database experience
  • Interest in the sports and outdoor activities

Benefits:

  • Opportunity to work in highly international and dynamic team
  • Ability to use your language skills
  • Friendly team orientated environment
  • Chance to be part of a team

Application:

If this sounds like you and if your skill set matches the requirements, I would like to hear from you today!

Please send your CV in English ideally in Word format to Manuela Ziegleder via email to m.ziegleder@eurolondon.de
I look forward to receiving your CV today.

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Sales Operations Executive - German speaker preferred

A leading digital communications firm is looking for a versatile and enthusiastic, ideally German speaking, Sales Operations Executive in London.

If you can provide and ensure a high level of customer service, orders booking accuracy, manage various priorities, and would like the opportunity to develop your career working with passionate, talented people in a Digital Communications environment, then keep reading.

You'll provide operational sales support, including reporting, contract management and compliance checks to a team of 25 account managers.

Your responsibilities will include:
*Checking sales bookings within the company CRM system
*Interpreting and processing information for other teams and departments
*Liaising with internal customers
*Promote and support CRM adoption
*Providing accurate and efficient administration, information and analysis to the sales team

Requirements:
*Some B2B experience in a similar role
*Excellent organisational skills and attention to detail, with ability to work in fast-paced environment
*Great communication skills
*Data analysis skills
*Self-motivated, positive, pro-active
*Experience with Microsoft Dynamics CRM or similar is desirable
*Fluency in German is preferred but not essential

This client promotes an inclusive environment where ideas and creativity are welcomed and valued. Everyone is actively encouraged to develop their careers. They are committed to helping everyone grow, professionally and personally. They offer work perks and benefits which can be discussed in further detail. If you want to learn more, please apply today.

This is a permanent full time position, located in London, UK. Desired start date is as soon as possible.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Please note that in order to process your CV we must receive it in a Word document.

Customer Service Representative (f/m) Spanish & Italian

Do you speak fluent English & German? Are you a communicative person who likes to work within an international & fun team? Do you like the contact to international customers?

 

If yes, please read on...

Based in Munich, my client is a leading international fashion company specialising in outdoor and sports clothing. With an excellent company culture and great products this is an ideal job for a person looking to start their career in a multicultural environment. This is the perfect opportunity to use your well developed language skills on a daily basis. With their lively company culture, creative atmosphere and openness for communication, this could be the chance!

Customer Service Representative (f/m)

Spanish & Italian

 

Main Responsibilities:

  • Maintaining & enhancing business relationships
  • Order & booking Management
  • Keep close relationship with customers by phone and email
  • Providing technical product information and advising customers on market conditions
  • Support and assist the sale of new products to your clients by phone & email
  • Identifying new clients & working with the Sales Team to prepare proposals
  • Assisting project in cross functional needs

 

Requirements:

  • Educated to degree level or first experience in a similar position
  • Fluent in Spanish and Italian, fluent in English and good German desirable
  • IT literate (MS Office): word, excel, outlook, database experience
  • Experience in customer service
  • Sales oriented
  • Interest in the sports and outdoor activities
  • Flexible & Team player

 

Why should I apply?

  • Opportunity to work in an international, creative and dynamic team
  • Friendly team orientated environment
  • Work in Munich, with good infrastructure


If this sounds like you and if your skill set matches the requirements, I would like to hear from you today!

Please send your CV in English ideally in Word format to Manuela Ziegleder via email to m.ziegleder@eurolondon.de
I look forward to receiving your CV today.

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Office Supervisor and Sales Planning - German speaking

A leading manufacturer of high quality washroom accessories is urgently hiring a German speaking Office Supervisor. The successful applicant will also manage sales planning, including CRM for UK and European territories.

You and the role:

Be the main point of contact with European and UK customers to resolve high end issues;

Quoting for UK and Europe. Establish follow up routines with Sales Representatives and Distributors;

Generate sales leads and forward to relevant sales rep;

Maintain updates of sales leads in the project data base and E-Commerce System;

Run reports for evaluation of sales performance. You will also have supervisory responsibility for two direct reports;

Maintain customer database with a high level of accuracy with information such as, but not limited to, contact details, discounts, etc. - collaborate with personnel at headquarters in the USA;

Correspond with customers on issues relating to shipments, payments, credits, product- and other information;

Support and correspond with other cross-functional departments of the International department at Headquarters such as Marketing (translation - back up of Marketing Material);

Fluency in English and German is required for this position. Fluency in Spanish is also advantageous but not essential;

Demonstrate selling skills including probing, listening, needs analysis, and negotiating skills;

Identify, mediate, and resolve issues between the factory and the customer.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Please send your CV as a word document to m.christie@eurolondon.com

Please note that in order to process your CV we must receive it in a Word document.

Join the Euro London Team

Excellent Recruiters don’t necessarily choose Recruitment as a career. Recruitment chooses them. Recruitment is a career that has highs and lows. But is incredibly rewarding.

A great Recruiter is an individual who likes to work with a wide variety of people on a daily basis. You need to develop relationships, manage accounts, work through cv’s with candidates, talk them through an interview process and work with them through a job offer. 

You advise and consult clients on market conditions and help them build the future of their company.
Most people don’t realise they are meant to be a Recruiter, we come from many different backgrounds. If you are someone who enjoys a people focused role, if you want to learn, if you thrive in a practical and common sense environment, then maybe you are a Recruiter but just don’t know it yet.

With offices in the UK, Germany, France and Switzerland, Euro London has a client list including some of the leading global companies as well as many small to medium organisations we are helping to build.
We have enjoyed over 17 years and many success here in the Frankfurt office. We have a solid and experienced team and are looking for someone to join us.
 
Recruitment ConsultantFrankfurt Office
The Role:
As a Recruiter at Euro London, you are the link between candidates and clients; helping to find the best employment solution for both parties.  You are required to build and maintain excellent relationships with industry leading clients in order to understand their business and exactly what they are looking for. You also need to understand what the candidate requires and expects in order to find them a suitable job. Your tasks will include:
• Acquiring new clients and promoting the recruitment services Euro London has to offer during client meetings or through networking and social media
• Maintaining existing client relationships and understanding their business and expectations
• Sourcing new candidates and evaluating their suitability for the role, on the telephone or also at face-to-face interviews
• Advising and preparing candidates for interviews with clients
• Constant networking through candidate and client events or meetings in order to build up your own contact portfolio
• Responsible for the entire recruitment process – from winning the business to placing the candidate
 
The Requirements:
Could Recruitment choose you?
It is essential that you speak fluent English and German. An initial experience in a commercial environment is really important. You need to see the phone as your friend and enjoy talking to people all day every day. You need to have the ability to work hard and see your day in a logical order but also have the ability to react fast. Common sense is essential!
• Fluent English and German
• Initial professional experience or completed internships
• Excellent communication and negotiation skills
• Enthusiastic, hard-working and ambitious
• Knowledge of the German market
 
Why apply?
We are a market leader. We have an established client base and candidate network, built up over 15 years.
We have a beautiful office in the centre of the city with a great Skyline view. We have a great team of hard working individuals, Recruitment chose us all!
To Apply please send a copy of your in English or German to e.brady@eurolondon.de. For questions please call on 069 219 320

Graduate Data Analyst

I am currently working on behalf of a Global Financial Information Provider

This organisation is continuously growing and they are currently looking for a number of Graduates to be part of their Information Analysis team . Be part of that expanding team, learn and develop your career. 
 
As a Graduate DataAnalyst you become the essential liaison between sourcing data, clients and the software business.
   
Graduate Data Analyst  -  Client Services
 
Duties and Responsibilities
As an Analyst  your day to day tasks are varied and will be centred around sourcing data and providing excellent client service to a small portfolio of clients.
After an initial excellent training period you will be given your portfolio of clients and will be responsible for
• Data mining and sourcing of relevant real time and up to date Financial Information
• Writing of scripts and data mining to always source the most up to date information
• Liaising with clients both from the business and technical team in order to understand their business needs and objectives
• Build relationships within the client business in order to ensure you remain the partner of choice
• Regular product demonstrations and training
• Escalation management and ensuring follow up and problem resolution
• Conception and design of process flows
• Long term projects to ensure the client gets the most out of the Products

Requirements
• Business, Finance, Mathematical, Engineering or Technology related degree. 
• Strong Technical Affinity and Interest
• Excellent Excel Skills and Ideally some general VBA, Matlab or SQL knowledge
• Practical experience in a client facing role
• Excellent client facing skills
• Fluency in English and German is essential
• Proactive and results-oriented approach to work.
 
Interested? If you meet these criteria then please send your full CV via email to Emma Brady  at  e.brady@eurolondon.de

German/Norwegian/Swedish/FinnishCustomer Service Executive

Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German or Swedish or Norwegian or Finnish speakers with contact centre experience, to join their expanding team as Customer service executives.
We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills .
The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment.

Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly
Location: Victoria the heart of London and we are looking for people with top customer/client service.
Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts
The role
*You will be required to meet customer and client needs on a daily basis
*Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback
*Provide excellent customer service
*Carry out administrative duties on a daily basis

Skills required and previous experience
*You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team.
*We want candidates who are success driven; this role has excellent progression opportunities.
*As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat.
*Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis.

If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds.
The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!!
If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Client Relations Associate (m/f)

Are you interested in the financial industry? Do you speak fluent German and English? Do you enjoy customer contact and do you consider yourself a good communicator and an all-rounder? If so, please read on as this might be your chance…

For my client - a leading global asset management firm providing investment management and research services worldwide to institutional, high-net-worth and retail investors – I am currently seeking a

 

Client Relations Associate (m/f)

in the heart of Munich.

 

Your responsibilities:

  • Portfolio Management from taking on new portfolios to coordinating legal and operational requests to internal communication regarding customer requirements
  • Preparing relevant documents and presentations for the portfolios as required
  • CRM Management
  • First contact person for client requests
  • Building up long-term and trustworthy relationships with existing and prospects (no new business)

 

Your skills and abilities:

  • Fluent in English and German, any other level is nice to have
  • Undergraduate university degree (financial/economic background is desirable)
  • Interest in the financial industry
  • 3-5 years of work experience, ideally within client relations, client servicing within asset management
  • Good communication, analytical and numeric and organizational skills
  • Motivated, dynamic, open-minded, self-starter

 

Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you!

If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to Giulia Severn – g.severn@eurolondon.de.

Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

IT - Helpdesk Mitarbeiter (m/w)

Schlägt Ihr Herz für die IT? Basteln Sie gerne an PCs und wollen nicht nur das Problem lösen, sondern es auch verstehen? Besitzen Sie sehr gute technische Grundlagen und eventuell sogar Erfahrung in der Kundenbetreuung oder im technischen Helpdesk?

Dann sollten Sie auf jeden Fall weiterlesen, denn diese Stelle könnte der nächste Schritt auf Ihrer Karriereleiter sein!

Für ein internationales Versicherungsunternehmen in München suche ich eine/n

IT Helpdesk Mitarbeiter/in

Verantwortungsbereiche:

  • Telefonische und schriftliche Mitarbeiterbetreuung (intern und extern)
  • Unterstützung des Teams bei technischen Fragen
  • Verschiedene Software-Updates durchführen
  • Change Request Management zwischen Fachabteilung und Hersteller
  • Teilnahme an Entwicklung von IT Konzepten und Dokumentationen
  • Unterstützung bei Anwendertest verschiedener Softwares

Ihr Profil:

  • Idealerweise Erfolgreich abgeschlossenes IT – Studium oder erste Berufserfahrung
  • Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse, sowie Spanisch Grundkenntnisse vorteilhaft
  • Nachweisbare Kenntnisse in SQL sowie PL/SQL (Oracle) und Linux-Shellscripts Wissen erwünscht
  • Berufserfahrung in der Kundenbetreuung
  • Ausgeprägte Kommunikationsstärke
  • Dienstleistungsorientierte, präzise und zuverlässige Arbeitsweise
  • Teamplayer

Firma:

  • Attraktive Vergütung
  • Gute MVG Anbindung
  • Dynamisches und internationales Arbeitsumfeld, mit wachsenden Möglichkeiten

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an Manuela Ziegleder, m.ziegleder@eurolondon.de

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.

Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

Front Office Agent - Office working hours

Do you have previous experience as a receptionist, for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you!

 

Our client, a global and renowned law firm, is currently seeking a

 

Receptionist (m/f)

Full Time in Frankfurt

 

Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.

 

Responsibilities:

 

As a receptionist of this prestigious law firm you will alongside - 4 other colleagues - cover the Reception from 8:00- 22:00 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following:

  • Processing incoming phone calls
  • Welcoming clients and visitors to the office
  • Ensuring tidiness and a good standard of housekeeping in the reception and other client areas.
  • Ordering and preparing catering for client meetings.
  • General Office Duties
  • Developing and maintaining relationships with client representatives  
  • Checking meeting rooms and the office in general in order to ensure presentable and tidy space.

Requirements:

 

My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include:

  • Very good written and verbal communication skills
  • Pleasant, approachable and professional "can do" attitude.
  • Strong ability to develop and maintain excellent relationships with the team, internal and external customers
  • Fluent German and English (both written & spoken)
  • Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity
  • A hotel or office orientated education
  • A professional attitude and lots of common sense
  • Ideally a minimum of 2 years experience in a similar role or office environment

 

Why Apply?

 

As new member of the reception team you will

·         Have the opportunity to work at an international organisation and use your English everyday

·         Be part of a young team

·         work in the heart of Frankfurt , with the advantages of a down town office 

 

 

 

Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you!

If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessig@eurolondon.de or call 0049 (0)69 219320.


All applicants must have valid documentation to work in Germany.
Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

 

Mehrsprachiger Kundenbetreuer (m/w)

Arbeiten Sie gerne in einem internationalen Umfeld? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Sind Sie ein Sprachentalent und möchten dies in Ihren Berufsalltag einbringen?

Dann ist das vielleicht der nächste Schritt in Ihrer Karriere!

Ich suche für eine internationale, stark wachsende Firma in München eine/n

Mehrsprachiger Kundenbetreuer (m/w)

(alle europäischen Sprachen)

 

Zu Ihren Aufgaben gehören:

·         Telefonischer Ansprechpartner bei Schadensmeldungen im Bereich KFZ
          und Reiseversicherung

·         Mehrsprachige Korrespondenz mit Versicherungnehmern, Werkstätten
          und vielen anderen Dienstleistern

·         Organisation und Koordination erster Hilfsmaßnahmen für
          Versicherungsnehmer auf internationaler Ebene

·         Administrative Aufgaben (z.B.: Rechnungsbearbeitung /Schadensregulierung)

 

Ihr Anforderungsprofil:

·         Fließende Deutsch- und Englischkenntnisse sowie jede  weitere
          andere europäische Sprache

·         Service- und dienstleitungsorientierte Arbeitsweise

·         Ausgeprägte Kommunikationsstärke und Organisationstalent

·         Bereitschaft für Schichtdienst (Mo.-So., Nachtschicht)

 

Warum bewerben?

·         Einen Arbeitsplatz in einer internationalen und stark wachsenden Firma
          mit sozialem Bewusstsein

·         Flache Hierarchien

·         Kantine & Sportmöglichkeiten

·         Selbstständiges Arbeiten

·         Zentraler Arbeitsplatz, öffentliche Verkehrsanbindung  erreichen

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder, m.ziegleder@eurolondon.de

 

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

 

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.
Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

 

 

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