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Business to Business Market Researcher This role involves a lot of contact over the phone as you will be using your excellent banking and finance knowledge and communication skills to interview various people across America. So a little more information about the role: *Market Research - telephone based interviewing *Well established Market Research company based in Central London *Eight week long project, Monday-Friday *Full time hours at a basic hourly rate of £8.50- £9.00 plus holiday pay *It is a Temporary position so that would mean there is no notice period and gives you more flexibility The ideal candidate will be: - Somebody with Market Research experience either B2B or B2C
As a Disputes and Chargeback Case Handler you will be responsible for processing payment complaints initiated by German speaking customers. Using your investigative skills you will determine which chargeback reason code best fits the case and process accordingly, ensuring the customer is kept up to date. If you are looking for a normal 9-5 position this isn't for you because no two days are the same. However on a typical day you can expect to carry out the following tasks; *Deliver a high standard of customer service *Ensuring you follow the charge back procedure in accordance with Visa and MasterCard *Taking ownership of cases and ensuring a high standard of work at all time *Speaking to leading bank cardholders and branches about ongoing cases *Writing letters regarding cardholder disputes *Translating documents from German to English
Are you a Java veteran? Do you have solid experience working on software in the Banking sector? If so, then maybe this is the one for you! One of the world's leading Technology Consultancies in the Banking and Finance industries, with offices in all the big financial hubs around the globe, is looking to add a talented individual to their constantly growing technical team in Luxembourg. The company partners with some of the world's most essential financial software and banking systems. The product you would be working on would be an exciting Financial Data Warehouse with some of the most cutting-edge features in the industry. The Opportunity Work in a team of equally as talented individuals to construct the core components needed for scalable applications. Drive architecture at an early stage. Work within the Scrum framework. Take part in retrospectives to ensure constant improvement in agile teams. You would be working in a varied engineering team with people of different backgrounds. Analysing business needs and turning these into architectural blueprints. In order to improve architecture, continuously assess new technologies on their potential and relevance to achieve business goals. The Candidate Fluency in English (written and spoken) is a must; fluency in German would be an advantage, but not a requirement. University degree in Computer Science or related. Strong experience in Java software development. Between a fluent interface and documentation of legacy API, you always choose option one. You are a doer, you are creative, you're not scared of trying things out and thinking outside the box. You are a role model for the developers. If you have any knowledge of the financial business world this would be an advantage, but not a requirement. Great interpersonal and communication skills. What you get Flexible and competitive salary bonus a whole range of great benefits! Diverse and challenging projects. Exposure to top-tier international banks. Opportunities to develop both technical and business skills.
One of the world's leading platforms for professional learning is looking to immediately add calibre graduates to the business in its Dublin office. The membership network is for one-on-one professional learning and comprises thought leaders and practitioners, including business leaders, scientists, academics, former public sector leaders and the top subject matter specialists. They serve users at more than 1,400 client companies in 40 countries. These clients include Fortune 500 companies in nearly every sector and the leading professional services firms and financial institutions The teams based in Dublin work with clients across the globe, particularly German and Japanese clients, meaning the Dublin based teams regularly use their language skills in their day to day roles. The Graduate Associate Programme also offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. The fun, team-focused environment includes community volunteer programs, birthday celebrations, and various team-building activities. This business attracts employees from the most distinctive professional and academic backgrounds. Across the company, they look for individuals who embody their values. Key Graduate Associate responsibilities include: *Completing the intensive training period; *Growing and developing the membership of experts through targeted outreach; *Engaging with clients daily to understand their needs and provide exceptional service; *Executing custom projects across client firms - including consultations, surveys, and special projects; *Maintaining full accountability and responsibility for client accounts; *Focusing on policies and procedures to protect the integrity of client engagements; and *Working with the Business Development team to create a strategy to grow revenue on existing accounts and find new business. Graduate Associate Training Programme and Personal Development: As a Graduate Associate, you go through a number of personal development steps designed to support you to: *Excel in a fast-paced environment; *Work collaboratively to develop knowledge of client relationships; *Communicate with clients to assess and scope their research needs; *Develop strong actionable business skills - including time management, professional conduct, communication, negotiation, and project management; *Understand and utilise a broad range of products to creatively engage and support clients; *Grow relationships with clients and thought leaders to provide top-level service; *Collaborate with internal partners to exceed client expectations; and *Mentor newer professionals. For the Graduate Associate Programme, they seek applicants with Bachelors or Masters degrees from top-tier colleges and universities or equivalent work experience. The following requirements are essential: *Fluency in English AND one of either German OR Swedish OR Japanese; *Superior communication and interpersonal skills, including demonstrated oral and written abilities; *Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment; *Strong problem-solving skills and desire to learn about new topics; *Passion for client service, especially with experience in phone-based professional communication; *Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals; *Strong desire to work in a collaborative environment; *Demonstrated ability and initiative to handle increasing responsibility and autonomy over time; *Undergraduate or graduate result of 2:1 or higher. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Do you speak excellent English and German? Have you already gathered some administrative experience? My client, a well known financial institution located in Frankfurt am Main is currently seeking an evening assistant to work Monday to Friday from 5:30 until 9:30 pm. Evening Assistant (Temporary ongoing assignment) in Frankfurt am Main In this great role as a Evening Assistant you will have the following tasks: • Administrative duties such as typing, formatting and copying • Extensive telephone contact with internal and external contacts • Agenda Management • Phone, E-Mail and Fax correspondence in German and English • Organising meetings, video calls, conferences and business trips • Travel expenses To be considered for this role the ideal candidate will have the following requirements: • You must speak and write fluent German and English (to be tested) • Administrative/ secretarial experience preferred • Experience in the finance area preferred • Very good computer skills, including MS Office • Pro-active person who can work very well under pressure • Orientation to solving problems, flexible thinking • Organized and a team player Interested? Please send your cv to Agnes Borcherding at firstname.lastname@example.org. I look forward to hearing from you! All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours! Premium Client Service Representative (English w./ Italian, Spanish, or French) Frankfurt, Full-time (regular hours), Permanent contract The Role: As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include: Friendly and competent customer service for International clients via telephone Improve the customer satisfaction by providing a high quality professional service Educate the customers on the use of an online platform where they can access their accounts The Requirements: My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality. Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include: Excellent English skills Excellent skills in Italian, Spanish, or French At least 2 years in a contact centre/service centre/call centre You should be familiar with call monitoring and working towards KPI’s. Experience from the finance industry is desired but not a must, as training will be received Why Apply? A modern office in a beautiful area Work with an experienced, professional, international team Excellency is rewarded through bonuses and opportunities to grow Gain experience in the finance industry Speak to lots of people and use your languages You have to a valid permit to work in Germany If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden via email@example.com Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
Are you a German speaker? Are you looking for an Inside Sales role with a cool team? Read on… This global leading digital communications firm brings its unique mix of expertise, technology, and service to clients across the globe; supporting them from strategy through to full execution. They combine the crafting and publishing of content with deep audience insight to drive effective engagement with the investor community, customers and employees. As an Inside Sales Executive you must be a self-starter who enjoys talking on the phone, understanding the wants/needs of organisations and aligning them to solutions that will help them achieve their business goals. Working in a fast paced and creative environment you will be provided the tools, resources and leadership needed to help you sell innovative solutions and build valuable relationships. Working alongside a collaborative team of Sales Directors, Account Managers, Strategists and remote Development Teams, your responsibilities will be: *Work with Marketing to help generate new business opportunities to fuel growth *Work with the New Business team to research and build new and existing accounts (i.e. sending emails, strategic calling) *Manage existing customer relationships for assigned accounts with special emphasis on renewals and upgrades *Achieve monthly, quarterly and annual goals What skills, abilities and expertise you'll need: *Fluency in German to a native level is essential *Good knowledge of the web and/or corporate communications a plus *Strong negotiation skills *Excellent written/verbal communication skills *Strong problem solving skills *Motivation, drive and a self-starting attitude *Eager to develop your career in Sales *Enjoy working in a fast paced, team environment *Good time management and strong organisational skills What's on offer: A welcoming team where ideas are valued. Everyone is actively encouraged to develop their careers and the business is committed to helping employee's grow professionally and personally. Benefits include: * Competitive base salary with bonus structure * 25 days holiday a year, with ability to buy/sell up to 5 days holiday each year * Childcare vouchers * Cycle to Work scheme * Subsidised gym membership * Regular social activities and contributions to cultural and sporting events All applicants must have the right to work in the UK. This is a permanent full time position, located in London, UK. Desired start date is as soon as possible. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
A truly global investment firm is urgently hiring a Dutch speaking Marketing Associate. This role supports the regional institutional and financial-adviser sales teams in the EMEA region. The team is responsible for the adaptation of materials created by the firm's global marketing group, and the creation of bespoke materials for the EMEA region. The Marketing Associate plays a key role in the small team, coordinating the creation and updates of new and existing materials. They must establish a strong relationship with the sales teams and a deep understanding of their needs. They must be focused, well organised and able to deliver multiple, complex projects on time, and to the highest quality. The associate will lead projects through a well-defined content development process that involves close collaboration with the investment team, sales, executives and creative services. You must be fluent in Dutch to a native level and ensure the consistency and high quality of the translated content, paying particular attention to the firm's core messages. Responsibilities: *Develop a deep understanding of the sales team's needs and use existing content or deliver new content. *Establish, build and maintain positive professional relationships with global marketing colleagues, executives and members of the investment and sales teams. *Ensure the brand and message is appropriately represented internally and externally, in all languages, at all times. *Coordinate, review, and improve external translations and provide direct translation where required. *Learn and demonstrate the ability to articulate the company's history, culture and values. *Work closely with legal and compliance to ensure that we remain compliant in all jurisdictions. *Monitor all steps in the production cycle of a project, proactively push jobs forward to completion. *Identify gaps in current processes and seek to actively improve current systems. *Participate in global projects and initiatives as required. Qualifications: *Initial experience in a regulated financial services marketing team. *Previous financial services industry experience and preferably an understanding of financial theory. *Fluency in Dutch to a native level with excellent written and editorial skills in English. *Solid understanding of the investment industry and of institutional and/or intermediated sales. *Solid understanding of the European regulatory environment. *Ability to take initiative. *Working knowledge of Adobe Creative Suite and Microsoft PowerPoint desired. *Ability to work with a sense of urgency while preserving close attention to detail. *Strong communication, organisational and analytical skills. *Desire to work in a fast paced-dynamic environment and drive forward several projects at a time. *Strong communication, interpersonal and presentation skills and a professional manner. *Strong team player with openness to feedback and desire to collaborate. *Experience managing projects and business processes. *Demonstrated commercial acumen. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Fabulous opportunity for a German Speaking graduate looking to gain experience in the financial services. You will be joining a leading international proxy solicitation and information agent company. You will be joining the Germanic markets team:- Contacting investors - Researching investor behaviour - Liaising with the London, Germany French teams. Tasks include: -Assisting Senior Associates and Directors with projects -Fostering day-to-day interaction with the London office -Researching financial institutions and proxy voting policies -Producing reports in a variety of formats including Word, Excel and PowerPoint -Data entry and database maintenance -Answering investors' queries -Organising team schedules (conference calls, meetings etc.) -Preparing internal briefing materials -Researching on Global Corporate Governance issues using the internet and media tools Candidate requirements: - Ability to work independently - Excellent communication in German and English - Additional European language would be advantageous If you're interested in this role please send an up to date CV in word format to firstname.lastname@example.org Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Unser Auftraggeber ist ein Vorstandsmitglied eines Immobilen-Unternehmens. Für die private Assistenz suchen wir eine erfahrene Persönlichkeit als Persönliche Assistenz (Teilzeit oder Vollzeit) Langfristige Festanstellung in Berlin In der Rolle als Private Personal Assistant unterstützen Sie den Immobilienmanager in allen Angelegenheiten des privaten Alltags. Es sollte sich von selbst verstehen, dass in einer solchen Position ein hohes Mass an Vertrauen und absolute Verschwiegenheit vorausgesetzt werden. Sie bewältigen in dieser Rolle eine Vielzahl von fordernden Aufgabenstellungen, die Ihren vollen Einsatz benötigen, die aber diese Position auch so vielfältig und interessant machen. Ihr Arbeitsplatz befindet sich im Büro der Firma und beinhaltet folgende Schwerpunkte: Sie empfangen und betreuen nationale wie internationale Gäste und Geschäftspartner. Sie nehmen Telefonate entgegen und sind zuständig für den Ein- und Ausgang der Post. Sie verwalten private Termine Sie sind zum Teil mit der Buchhaltung, Zahlungsverkehr beauftragt Sie arbeiten selbständig und erledigen allgemeine Ad-hoc-Anfragen. Sie organisieren und verwalten private Immobilien im In- und Ausland, internationale Reisen Sie übernehmen Besorgungen des täglichen Bedarfs Sie treten als Repräsentantin der Familienmitglieder gegenüber Dritten auf, z.B. Dienstleitern, Einzelhändlern und Lieferanten. Was Sie mitbringen: Arbeitserfahrungen als PA, als Vorstandsassistentin, als Front Desk Manager eines internationalen 5-Sterne-Hotels oder Vergleichbares Ausgeprägtes Planungs- und Organisationstalent; hohes Mass an Multitasking- Fähigkeit (Kalenderverwaltung, Buchhaltung) Fliessend in Deutsch und sehr gutes Englisch, inklusive Schriftverkehr auf höchstem Niveau Exzellente Fähigkeiten im zwischenmenschlichen und kommunikativen Bereich, verbal wie schriftlich Auch in zeitkritischen oder stressigen Situationen ein professionelles und ruhiges Auftreten Hohe Dienstleistungsaffinität Bitte senden Sie Ihr aussagekräftiges Dossier (CV, Referenzen, Anschreiben) für diese Vakanz GFSKPABERLIN in deutscher Sprache an email@example.com Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der grössten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.com