Ce poste n'est plus disponible.
Vous pouvez consulter des offres similaires ou utiliser les boutons ci-dessous pour paramétrer une notification par alerte email lorsque des postes similaires seront ajoutés.

Arabic Speaking VIP Account Manager - Night Shifts

Arabic Speaking VIP Account Manager - Night Shifts (SMJM332999)

Euro London Appointments are working with a global travel and concierge company on an exciting position for an Arabic speaker. Are you a travel expert with fluent Arabic and high-end customer support experience? If so, please read on.

This role is for night shifts so requires a highly motivated candidate and somebody with infectious enthusiasm. The purpose of this role is to manage high-profile accounts in the Middle East where you will build and develop successful customer relationships. You will deliver a bespoke service, offering expert advice from the start of the project through to completion.

This role offers an attractive salary (depending on experience) and benefits package. This role is part of a high-achieving team covering a global customer base and will suit somebody who will always find a way to go the extra mile for customers.

The key responsibility is to provide exceptional service to members wherever they are in the world and at any time of day or night. You will offer suggestions and recommendations to suit their lifestyle and tastes.
*** Please note this role is for NIGHT SHIFTS***

The ideal candidate will:
- Be fluent to native level in Arabic
- Be fluent in English
- Have previous experience in a luxury concierge position
- Have previous experience in the Middle Eastern markets, preferably in the travel industry
- Possess excellent communication skills
- Be dedicated to the highest level of customer support
- Thrive in fast-paced and highly demanding environments
- Have experience in the high-end travel industry
- Have strong negotiation skills

If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

image

Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

Plus

This job has now been filled but you may be interested in:

 
  • Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German OR Italian OR French OR Polish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A leading digital communications firm is looking for a versatile and enthusiastic, ideally German speaking, Sales Operations Executive in London. If you can provide and ensure a high level of customer service, orders booking accuracy, manage various priorities, and would like the opportunity to develop your career working with passionate, talented people in a Digital Communications environment, then keep reading. You'll provide operational sales support, including reporting, contract management and compliance checks to a team of 25 account managers. Your responsibilities will include: *Checking sales bookings within the company CRM system *Interpreting and processing information for other teams and departments *Liaising with internal customers *Promote and support CRM adoption *Providing accurate and efficient administration, information and analysis to the sales team Requirements: *Some B2B experience in a similar role *Excellent organisational skills and attention to detail, with ability to work in fast-paced environment *Great communication skills *Data analysis skills *Self-motivated, positive, pro-active *Experience with Microsoft Dynamics CRM or similar is desirable *Fluency in German is preferred but not essential This client promotes an inclusive environment where ideas and creativity are welcomed and valued. Everyone is actively encouraged to develop their careers. They are committed to helping everyone grow, professionally and personally. They offer work perks and benefits which can be discussed in further detail. If you want to learn more, please apply today. This is a permanent full time position, located in London, UK. Desired start date is as soon as possible. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • A leading manufacturer of high quality washroom accessories is urgently hiring a German speaking Office Supervisor. The successful applicant will also manage sales planning, including CRM for UK and European territories. You and the role: Be the main point of contact with European and UK customers to resolve high end issues; Quoting for UK and Europe. Establish follow up routines with Sales Representatives and Distributors; Generate sales leads and forward to relevant sales rep; Maintain updates of sales leads in the project data base and E-Commerce System; Run reports for evaluation of sales performance. You will also have supervisory responsibility for two direct reports; Maintain customer database with a high level of accuracy with information such as, but not limited to, contact details, discounts, etc. - collaborate with personnel at headquarters in the USA; Correspond with customers on issues relating to shipments, payments, credits, product- and other information; Support and correspond with other cross-functional departments of the International department at Headquarters such as Marketing (translation - back up of Marketing Material); Fluency in English and German is required for this position. Fluency in Spanish is also advantageous but not essential; Demonstrate selling skills including probing, listening, needs analysis, and negotiating skills; Identify, mediate, and resolve issues between the factory and the customer. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please send your CV as a word document to m.christie@eurolondon.com Please note that in order to process your CV we must receive it in a Word document.

  • Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German or Swedish or Norwegian or Finnish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • FANTASTIC OPPORTUNITY IMMEDIATELY AVAILABLE FOR CANDIDATES LOOKING TO WORK IN THE TRAVEL INDUSTRY!!! Having recently moved into amazing new offices in the heart of London, our client an internationally renowned travel booking platform, are currently expanding their Customer Services division and we are looking for ambitious and energetic German, Danish, Polish and French speakers looking to join the company at a very exciting time! The main purpose of the role is to be responsible for overseeing all customer service and operational requirements for customers You will be responsible for dealing with inbound calls and emails in your native language as well as providing further information re their travel plans as and when required. Successful candidates will have at least 18 months of previous customer service experience having worked in a contact centre or office based Customer Services team. Due to the nature of the role, candidates must be able to speak, read and write English and at least one of the following languages to native level: German Danish Polish French This company are currently growing through some very impressive expansion plans with 2018 being 'the year of the customer'. If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website