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Customer Service Advisor (German OR French & English speaking)

Customer Service Advisor (German OR French & English speaking)
(Temp to Perm assignment)

On behalf of our client, we have a fantastic (temp to perm) opportunity for a German AND a French speaker to join a well known company based in Middlesex (Sunbury upon Thames).

The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, there is the possibility to receive a permanent contract with our client.

Our client is looking for candidates who are fluent in German OR French and English, available immediately and a great team player.

Skills:
*Fluent to native level German OR French (verbal & written)
*Fluent English knowledge
*Previous experience in Customer Service or a customer focused role is an advantage
*IT knowledge is an advantage
*Great team skills

Responsibilities:
*Communicate with customers via email, telephone
*Log inquiries in their Helpdesk system
*Monitor emails
*Maintain confidentiality
*Coordinate and report customer feedback

Please note, this is not a sales role, all calls will be inbound calls.
You are expected to work 7.5h per day, 40 hours per week on a shift basis (shifts between 6 am and 11 pm).

If you are fluent in German OR French and have got experience in Customer Service, please send me your CV in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_German_SuT or WNJG_French_SuT
Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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