French or German speaking Customer Support Representative

Multilingual Customer Support Representative (reference: SMJM/333191)

Euro London Appointments are working with a global online stock imaging company on a newly created multilingual customer support position. This will be part of an existing team the successful candidate will support the exciting period of growth the company is currently enjoying.

This role is 40 hours per week, Monday to Friday and the shift times will fall between 8am and 11pm.

The successful candidate will be working with global customers answering queries via phone, email and online chat. You will provide advice regarding downloads, pricing and copyright. You will also provide quotes and negotiate discounts on products while keeping accurate records of communications. Furthermore, you will perform ad-hoc tasks relating to the language markets you are working in.


The ideal candidate will be fluent to native level in either French or German and the ideal candidate will also:
- Be fluent in English (spoken and written)
- Have some previous customer service experience
- Be a confident communicator with excellent communication skills
- Possess confident numerical and IT skills
- Be able to work well in a team and under time pressure
- Have an interest in photography (an advantage)

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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