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French Speaking 1st Line Tech Support

French & English Speaking 1st Line Tech Support Advisor
(Temporary for min. 6 months, possibility of permanent once contract has finished)

We have a fantastic temporary opportunity for a French speaker to join a well known company based in High Wycombe.

The position offers you a variety of responsibilities and the opportunity to use your amazing language skills on a daily basis. In addition, this company has a great reputation and is known for their exciting products within the FMCG industry.

This business is looking for a candidate who is fluent in English and French, available immediately, and a great team player.

Responsibilities:
* Communicate with customers via email and over the phone
* Log inquiries in their Helpdesk system
* Offer 1st line IT support to customers
* Monitor emails and follow up with open tasks
* Maintain confidentiality
* Coordinate and report customer feedback

Skills:
* Fluent to native level French (verbal & written)
* Fluent English knowledge
* Previous experience in Customer Service is essential
* Experience in an IT role is a definite advantage
* Great customer service skills are a MUST
* Knowledge of Microsoft Office
* Teamwork

The company is working on behalf of a very well known franchise and offers a competitive rate in an exciting temporary role.

You should commit to at least 6 months to this great role. There is the possibility to extend the duration or potentially to receive a permanent contract with the company if all goes well!

Working hours are Monday to Friday, 8:30 am - 5:30 pm.

This great company offers snacks, drinks and fresh coffee on a daily basis. If the snacks aren't enough, the office also offers a kitchen and a sociable rec room!

If you are fluent in French and you have got experience in Customer Services and IT Support, please send me your CV in Word Format to Megan Thomas: m.thomas@eurolondon.com mentioning the reference: WNMT_French_IT_HW

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com Please note that we can only consider applicants who already hold a full UK work permit.

Consultant

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Megan Thomas

Team: Temporaries & Contact Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, French & Arabic

I’ve been at Euro London since: 2017

About me: Originally from Wales, I have a passion for languages and travel which lead me to do my degree in Arabic and Linguistics here in London.

If I were a famous person, I would be: Emma Watson- she’s my idol!

Fun fact: My eyes are different colours!

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