German Customer Service Advisor

Would you like to take the lead in the German market for an organisation that supplies educational materials worldwide? Do you want to work with a company that values sustainability and an ethical approach? Euro London Appointments are working exclusively with a global distributor of educational and library resources to source a German speaker for their customer service team.

Utilising multiple channels you will be responsible for managing customer relationships in the German speaking territories by sending out quotes, managing orders, identifying up-selling opportunities and conducting follow ups with customer accounts.

Working within a well-established customer services team you will have the opportunity to boost your earnings with monthly commission. The ideal candidate will be an experienced customer support professional looking to take a more leading role in growing the company brand in their dedicated territory.


The ideal candidate will be:
- Be fluent to native level in spoken and written German
- Fluent in spoken & written English
- An experience customer service professional
- An excellent communicator verbally and in writing
- Able to handle multiple tasks and will thrive under pressure
- Be detail-orientated
- A strong-team player
- Dedicated to developing and maintaining long-term relationships
- Interested in the educational sector

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT quoting the reference SJMJM332808 to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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