German speaking Customer Service Agent

German speaking Customer Service Agent
Surrey
(Temporary for min 6 months, temp to perm option)

On behalf of our client, we have a fantastic opportunity for a German speaker to join truly international company.

This great (min 6 months, temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment.
You will be working in a beautiful office in an easy to reach location for a well known company specialising in the pharmaceutical sector.

Our client is looking for a candidate who is fluent in English and German and comfortable speaking on the phone. Please note- this is NOT a sales role.

Tasks:
*First point of contact for non technical questions
*Resolve customer issues and questions
*Communication between departments; sales, logistics, fincance and more
*Develop relationships with key customers
*Always ensure that the customer is happy
*Database entry

Experience:
*3 years experience within a customer service role
*Fluent in German and English
*A Bachelors degree
*Experience within the pharmaceutical sector is an advantage
*Awareness of customer service principles and practices
*MS Office knowledge is expected
*Experience within ERP and SAP
*Advanced Excel knowledge

Skills:
*High attention to detail
*Good telephone manner
*An interest in customer service tasks

This company offers you a really great work environment in a great location with reasonable working hours and the possibility to stay long term. They are truly international and you will be able to speak German and English on a daily basis.

The role is temp to perm, on a permanent basis you can earn up to 31k p.a. in this role.

If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_German_Surrey

Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website

Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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