German Speaking Customer Service Executive

German Speaking Customer Service Executive (SMJM/333044)



Euro London Appointments are working with one of the leading sporting goods companies who supply products to global superstars of the game. This particular company are front-runners in innovative design and are a household name all over the sporting world.

The primary responsibility is to handle multi-channel customer enquiries and to provide full support to the sales team. You will take full ownership of the customer journey and offer high level expertise to ensure optimum customer satisfaction.

Other responsibilities include:
- Maintaining and updating accurate records of correspondence
- Actively working towards inter-divisional company goals
- Provide support to area sales managers and maximising up-selling opportunities
- Performing ad-hoc duties as per business requirements

As well as fluent to native level German and English with previous customer service experience, you will also be passionate about delivering the highest level of customer support over the phone and by email. You will be a team player who can build successful working relationships with partners and other internal departments such as logistics and credit control.

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT quoting the reference SJMJM333044 to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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