A leading manufacturer of high quality washroom accessories is urgently hiring a German speaking Office Supervisor. The successful applicant will also manage sales planning, including CRM for UK and European territories.
You and the role:
Be the main point of contact with European and UK customers to resolve high end issues;
Quoting for UK and Europe. Establish follow up routines with Sales Representatives and Distributors;
Generate sales leads and forward to relevant sales rep;
Maintain updates of sales leads in the project data base and E-Commerce System;
Run reports for evaluation of sales performance. You will also have supervisory responsibility for two direct reports;
Maintain customer database with a high level of accuracy with information such as, but not limited to, contact details, discounts, etc. - collaborate with personnel at headquarters in the USA;
Correspond with customers on issues relating to shipments, payments, credits, product- and other information;
Support and correspond with other cross-functional departments of the International department at Headquarters such as Marketing (translation - back up of Marketing Material);
Fluency in English and German is required for this position. Fluency in Spanish is also advantageous but not essential;
Demonstrate selling skills including probing, listening, needs analysis, and negotiating skills;
Identify, mediate, and resolve issues between the factory and the customer.
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
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