Spanish & Italian speaking Customer Service Agent

Spanish & Italian speaking Customer Service Agent
Buckinghamshire
(Temporary for min 1 month )

On behalf of our client, we have a fantastic opportunity for a Spanish & Italian speaker to join a truly international company.

This great (minimum 1 month, more likely longer) opportunity offers you a variety of tasks in a international environment.

You will be working in a beautiful office in an exciting customer service role advising and helping your customers with all kind of questions in Spanish and Italian.

Our client is looking for a candidate who is fluent in English and Spanish and Italian and comfortable reading and replying to emails in both languages (Spanish and Italian)

Please note, this is an email based customer service role, therefore your writing skills in Spanish and Italian must be perfect.

Tasks:
*First point of contact for non technical questions
*Resolve customer issues and questions
*Communication between departments; sales, logistics, finance and more
*Develop relationships with key customers
*Always ensure that the customer is happy
*Database entry

Experience:
*Experience within a customer service role
*Fluent in Spanish and Italian and English
*Experience with customer service within an office environment is an advantage
*Awareness of customer service principles and practices
*MS Office knowledge is expected

Skills:
*High attention to detail
*Flawless skills in Spanish and Italian
*An interest in customer service tasks

This company offers you a really great work environment in a great location with reasonable working hours and the possibility to take part in a well known company. They are truly international and you will be able to speak and write Spanish, Italian and English on a daily basis.

If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_SPA/ITA

Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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