French Speaking Technical Customer Service Advisor

French Speaking Technical Customer Service Advisor (SMJM/333309)

Euro London Appointments are working with an international manufacturer and distributor of high-end home heating appliances to find a French speaker for their customer services team. The purpose of this role is to solve technical questions from retail and business customers from the French market.

You will do this by handling correspondence via phone and mail. You will deal with a large variety of different questions relating to the products including installations, building regulations and repairs.

The Customer Service Advisor will also act as a brand ambassador, looking to deliver the highest level of service and spot key trends during customer contact.

Please note that candidates MUST hold a Gas Safe Certification.
These include: CCN1, HTR1, CPA1, CONGLP1 and Hetas OR equivalent French qualification

This role requires a candidate with:
- Fluent to native level French
- Fluent English
- Professional verbal and written communication skills
- A keen eye for detail and experience handling complex samples of data
- A passion for delivering high levels of customer service

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.





Consultant

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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