German Speaking Customer Representative (ref: SMJM/331144)
Euro London Appointments are working with one of London's most exciting start-ups to find a candidate who is fluent in German for a customer service role. The purpose of this role is to connect the public with health and well-being professionals on the go. This company is experiencing a period of international growth so it is a great time to join.
As a Customer Service Representative, the successful candidate will answer queries via traditional and online channels. The representative will be the direct liaison between customers and the professionals providing the service and have the responsibility to ensure the highest level of service to all parties. You will be offering support via phone, email, webchat and social media.
As the majority of the customers assisted are based in Vienna, knowledge of the Austrian market is highly advantageous.
Please note this role will involve weekend and evening work.
The successful candidate will:
- Be fluent to native level in German
- Have previous customer support experience
- Be highly organised with great attention to detail
- Be able to multitask and juggle numerous responsibilities
- Have a professional telephone manner and be computer literate
- Possess a degree or diploma
As well as a competitive rate and a great working environment, there are additional perks such as weekly yoga classes.
If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.