Our client is a Japanese company with their European headquarter in Frankfurt am Main. They supply companies worldwide with mechanical components and their client base is amongst others within the automotive, electric, semi-conductor and packaging industry. They are currently looking for an Inside Sales Support Representative to be based in Frankfurt and working towards the French speaking markets. If you have experience in these countries and have worked in a similar role then this could be the perfect opportunity for you!
Inside Sales Support (m/f) – French speaking markets
Permanent Position / Frankfurt am Main
Your new duties and responsibilities
As the new Inside Sales Support Representative you will be dedicated to the internal sales support and customer satisfaction for clients in the French speaking markets of Europe. You will actively support the sales and marketing team as well as be the first point of contact for clients in regards to any issues, questions, orders etc. The clients are all B2B.
Other day-to-day tasks will include:
• First point of contact for clients when they have questions, issues or concerns
• Support the sales and marketing team
• Confirm orders
• Manage claims
• Put together offers and process orders
• Upkeep of the various reports, lists and CRM system
As the new Inside Sales Support Representative you should be customer service oriented and have a dynamic personality. As you will be working in a highly skilled team – it is a prerequisite that you are a team player. You should have the ability to work under pressure and to remain calm in demanding situations. You should have experience in a similar role i.e. customer support, sales support, inside sales, within a B2B environment.
The ideal candidate should also have the following qualifications:
• Fluent French speaker
• A high level of English and German mainly for internal purposes
• First experience within sales support, customer service or admin experience
• Customer Service oriented and strong communication skills
• Good organisational and planning skills
• Good MS Office
Our client is offering you a place within a truly international company. If you enjoy working closely with customers and thrive upon providing good service and assistance, then this is the position for you. Our client is offering a competitive salary. I would be happy to discuss this further with you upon receipt of your CV.
Interested? If you meet these criteria then please send your full application via email with reference 334572 to Karin Furberg at firstname.lastname@example.org.
I look forward to hearing from you!
Team: Sales & Marketing - Germany
Languages: German, English & Swedish
Karin has been with Euro London Appointments since 2007 and has specialised on positions in Sales and Marketing. She recruits both junior and senior candidates for roles based across Germany. Having herself moved to Germany from Sweden in 2000, she is in a unique position to understand and be able to assist international candidates coming to Germany looking for a new job and start.