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  • Do you have experience in a customer service role? Are you fluent in English and Italian? Do you enjoy dynamic international environment?  If so please continue reading: I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.   Client Service Advisor (m/f) with Italian       Your responsibilities: -       First point of contact for customer queries & information exchange -       Management & processing of customer enquiries to ensure customer satisfaction  -       Improvement of firm processes -       Maintenance of already existing client relationships -       Integration of new clients -       Actively participate in identifying and resolving any issues -       Research and update customer records   Your Profile: -       Some experience in customer service, client service, or a similar position. -       Fluent in Italian & English (written and spoken), with good German. -       Outstanding customer service and communication skills -       Problem solving skills -       Strong organizational skills and ability to work independently -       IT affinity   Your Benefits: -       Attractive salary -       Dynamic and proactive team -       Enormously growing, stable and global company -       Lively work environment -       Excellent development opportunities -       Support in showing own initiative   Interested? If you meet these criteria then please send your full application via email to Manuela Ziegleder at m.ziegleder@eurolondon.de I look forward to hearing from you!   All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Sind Sie auf der Suche nach einer abwechslungsreichen Stelle in einem dynamischen und modernen Umfeld? Sind Sie ein organisatorisches Talent und arbeiten strukturiert, eigenverantwortlich und haben großen Spaß am Umgang mit internationalen Gästen? Sie sprechen ausgezeichnetes Deutsch und sehr gutes Englisch und vielleicht sogar Italienisch? Wenn ja, könnte das die richtige Stelle für Sie sein. Ich suche ab sofort für meinen Kunden, ein Notariat im Herzen von München, eine/n   Front Office Manager (m/w) mit administrativen Notariatsaufgaben   Aufgaben ·         Empfang und Betreuung der (auch internationalen) Mandanten ·         Konferenzraummanagement ·         Annahme und Weiterleitung von Telefonaten ·         Allgemeine administrative und organisatorische Aufgaben ·         Selbstständige Vorbereitung und Erstellung von administrativen Notariatsaufgaben           (bspw. Erstellung von Beglaubigungen, Vorbereitung von Beurkundungen etc.)   Profil ·         Erfolgsreich abgeschlossene kaufmännische Ausbildung ·         Berufserfahrung in einer ähnlichen Position wünschenswert           (nicht zwingend im juristischen Bereich) ·         Guter Umgang mit gängigen MS-Office-Anwendungen ·         Fliessende Deutsch- und gute Englischkenntnisse, auch           Italienischkenntnisse können eingebracht werden ·         Service- und dienstleistungsorientiertes Denken und Handeln ·         Freundliches Auftreten sowie professionelle Umgangsformen ·         Loyal und diskret   Warum bewerben? ·         Moderne Büroräume im Herzen von München ·         Individuelle Einarbeitung ·         Vielseitiger Tätigkeitsbereich ·         Attraktive Vergütung inkl. Bonussystem   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf auf Deutsch im Word Format sowie Ihre Zeugnisse an Giulia Severn, g.severn@eurolondon.de   Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.    

  • A leading global Asset Management firm is immediately hiring a Client Relations Associate to join its Institutional team. The purpose of this role is to support the Client Relations Advisors in servicing Institutional clients, primarily in the Insurance business, as well as supporting business development efforts with clients and prospects. Responsibilities: The Associate coordinates all client activity and provides the central point of reference for internal and external contacts associated with a client relationship. Associates are in constant communication with clients and various internal departments to ensure client expectations are met or exceeded-they are the advocates for the client. This includes building effective and trusted relationships first and foremost with their Advisors, but also with portfolio management, operations and client reporting, legal and compliance, among others. Associates are responsible for handling all client, consultant and prospect requests specific to the relationships to which they are assigned. This includes, but is not limited to: - Acting as first point of contact for all client enquiries and collaborating with colleagues in other departments to successfully resolve them (including product/performance/market related queries; operational issues; legal amendments; billing queries etc) - Partnering with an Institutional Advisor to ensure strong client relationships built on trust as well as helping to build advocacy with prospects - Coordinating and overseeing client service and prospecting materials such as presentations for meetings, RFPs, ad hoc reports and general correspondence - Overseeing the new account take-on process including coordination of legal, portfolio management and operational items with the relevant internal departments - Facilitating contributions to and withdrawals from client portfolios - Maintaining client files and CRM system/databases (Salesforce) Skills/Experience required: - Fluency in English AND one of German, Swedish, Spanish, or Italian - Must be a team player and work well with Advisors, Associates and other members of the client group - Undergraduate university degree. Financial/economics background is desirable - Candidates should have an interest in the financial industry and be bright, energetic with a can-do attitude - Work experience ideally within client relations and/or client servicing/account transitioning team within asset management is preferred - Strong time management and organisation skills with the ability to handle multiple tasks, work under pressure and prioritise in order to meet deadlines - Motivated, dynamic self-starter, willing to take ownership of work and ability to handle assignments and projects with minimal direction - Good communication skills (verbal and written) and a supportive, persuasive telephone manner with clients - Strong analytical and numerical skills; detail-orientation - Must be professional, courteous and flexible at all times - Ability to interact with senior management and to handle confidential information - Candidates should be proficient in Microsoft Word, Excel and PowerPoint This is an immediate hire so apply now in order to be considered. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • My client is looking for a teamplayer in International Order Management (m/f) Hamburg, full time The role Order processing Customer Service in German Italian, and English via phone and e-mail First point of contact for a fixed client base Liaise with the sales and logistic department Other tasks Requirements Successfully completed commercial vocational training preferred First work experience in Customer Service or Sales Very good German and Italian, good English (written and spoken) Knowledge of Spanish is nice-to-have Very good MS office skills, preferably knowledge of SAP Service-orientated nature and ability to work towards deadlines Why apply? Perfect opportunity to use all your languages and to improve them through offered training from the company International Team Benefits like 30 days holidays, job ticket, canteen, fitness If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/334122 on your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Unser Kunde, ein internationales Unternehmen sucht zur Verstärkung des Teams einen   Auftragssachbearbeiter Deutsch/ Italienisch (m/w) Hamburg, in Vollzeit   Ihre Aufgaben: Betreuung eines festen Kundenstamms Auftragssachbearbeitung von A bis Z Beantwortung von Kundenanfragen auf Deutsch, Italienisch und Englisch Aufträge annehmen und in SAP einpflegen Liefertermine überwachen   Ihr Profil: Berufserfahrung im Customer Service oder Vertrieb Idealerweise eine abgeschlossene kaufm. Ausbildung Fließend Deutsch und Italienisch sowie gutes Englisch in Wort und Schrift Spanischkenntnisse sind von Vorteil sehr gute Kenntnisse in MS Office, SAP wünschenswert   Warum bewerben? Arbeit in einem internationalen Team Sie können Ihre Sprachen jeden Tag nutzen Angebot von Sprachkursen, 30 Tage Urlaub, gratis Verpflegung, Jobticket, uvm.   Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintritts-termin sowie Gehaltsvorstellung unter Angabe der Referenz: GFLS/334122 an Laura Schaub via l.schaub@eurolondon.de. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • Sai parlare fluentemente Italiano e Spagnolo? Sei una persona comunicativa che piace a lavorare in un team internazionale e creativo? Ti piace il contatto con clienti internazionali? Si, allora continua a leggere… Situata a Monaco di Baviera, il mio cliente è una azienda di moda internazionale e eminente nel suo settore. Si è specializzato con moda out-door, sport e abbigliamento professionale. Questa posizione è una ottima possibilità di iniziare una carriera in un’ambiente lavorativo  internazionale. Inoltre è una opportunità perfetta per usare le lingue nella vita quotidiana. Questa potrebbe essere la tua chance! Cerco attualmente una/uno: Customer Service Representative (f/m) Italian & Spanish Responsabilità: Mantenere e migliorare i rapporti commerciali Gestione ordini & prenotazioni Creare stretti rapporti con I client al telefono e via email Fornitura di informazioni tecniche sui prodotti e consulenza ai clienti sulle condizioni del mercato Identificazione di nuovi clienti e collaborazione con il team di vendita per la preparazione di proposte Assistere a progetti nelle varie settori Tuo Profilo: Formato a livello di laurea o prime esperienze in una posizione simile Fluentemente Italiano e Spagnolo, altre lingue desiderate Esperienze con MS Office: word, excel, outlook, database Abilità in Servizi clienti Orientata alle vendite Interessi in sport e attività tempo libero Flessibile e capace di lavorare in equipe Perché mandare il curriculum? Ambiente lavorativa amichevole e professionale Ottime opportunità di carriera Posto di lavoro a Monaco di Baviera, ben collegata   Se è proprio questo che ti piace e se le tue esperienze si combaciano con quello che cerchiamo non esitare di contattarmi subito!   Mandami il CV in inglese o tedesco idealmente in un documento Word a Manuela Ziegleder tramite email to m.ziegleder@eurolondon.de In attesa di ricevere il tuo CV! Tutti i candidati devono avere una documentazione valida che permette di lavorare in Germania. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • You are an experienced assistant or Fremdsprachensekretär /in? You are looking for an opportunity to work for a global business with offices around the world? Then this is the perfect job for you! We are currently taking applications for the Administrative Assistant role with a leading international company based in Frankfurt, starting as soon as possible.   Administrative Assistant (m/f) Full time - Frankfurt   YOUR TASKS AS AN ADMINISTRATIVE ASSISTANT Travel and expenses Management Calendar Management - coordinating, organising and monitoring all appointments Correspondence via Telephone, Fax, Email and Post; including pre-screening and preparation of templates as well as managing incoming enquiries Data entry Preparing and collating management reports Preparing presentations, documents as well as other documents Organising and maintaining files and records Arranging conference calls and  meetings as well as  taking minutes Ordering and maintaining of supplies Assisting with short term enquiries on an ad hoc basis   YOUR PROFILE Fluency in German and English, additional European languages are an advantage An education as a ‘ Fremdsprachensekretär /in ’, ` Hotelkauffrau / mann`´  or a ‘Europasekretär /in’ , Bachelor in Hotel Management, Hospilaity etc. or similar You have at least 4-5 years of experience as an assistant in a corporate environment You have excellent organisational skills You are a competent user of Microsoft Office (Word, Excel, Powerpoint) as well as an understanding in correspondence processing You are independent and confident with outstanding problem solving skills and proactive thinking You have the ability to prioritise multiple tasks You have a high degree of initiative and absolute loyalty You have excellent communication skills on all international levels.   Why Apply? To take the initial or  next step in your career in this truly international organisation The chance to use your languages daily Possibility to grow within the company Competitive salary package flexible working hours    If you would like to become an Administrative Assistant and for further information, please send your CV and salary expectations directly with the reference GFSKTA333377   to Silke Kiessig, s.kiessig@eurolondon.de . All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • Paid Media Analyst Dutch or Italian Speaking, UK - £25-30k Location: London The Client: A growing and exciting London based digital marketing agency The Opportunity: *Being involved in the development of the paid media strategy *Researching and analysing new market trends *Creating new paid media campaigns for clients and partners *Keyword research *Ad creation *Ensuring best optimisation practices are carried out weekly *Client interaction The Candidate: -Previous experience in a similar PPC role (agency or client side) -Graduate calibre -Excellent analytical skills -Outstanding communication and client management skills -Exceptional attention to detail If you have the relevant experience and are interested in this opportunity, please contact Manuel Da Silva at Euro London Appointments - m.dasilva@eurolondon.com or 44 (0)207 029 3799. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • We are looking for a Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is full time for 35 hours per week (between Monday to Friday)! Do you speak English and Italian fluently? Do you pride yourself on providing excellent customer service and support? We have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Italian which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Italian which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Italian * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * An immediate start date * 9-month contract * £9.75p/h * 35 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Are you looking to combine your translation, business and language skills? This multinational, is looking to appoint an Export Sales Administrator to support the export sales team. Based about 30 mins from Nottingham town centre you will be near native in Italian, both spoken and written, with an excellent level of English. You will join an international dynamic team of Export Administrators, all going that extra mile for their clients. The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, dispatch and all aspects of customer service. In addition, will you be expected to translate company literature into your mother tongue. More important is a professional and mature attitude and the capacity to effectively resolve customer queries using initiative. You will be a qualified graduate with ideally some business/office skills in a commercial environment. High business fluency in Italian, both written and spoken is essential, along with English which is the company business language. Additional European languages are highly desirable. Translation skills are also required as this is an important part of the role. This is a fast moving environment and candidates must be highly organised and be able to work to tight deadlines. A strong work ethic is essential. Hours of work are Monday - Friday, 8:30am-5:00pm. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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