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  • FANTASTIC OPPORTUNITY IMMEDIATELY AVAILABLE FOR CANDIDATES LOOKING TO WORK IN THE TRAVEL INDUSTRY!!! Having recently moved into amazing new offices in the heart of London, our client an internationally renowned travel booking platform, are currently expanding their Customer Services division and we are looking for ambitious and energetic Italian speakers looking to join the company at a very exciting time! This will initially be a seasonal fixed term contract from May until September with a strong opportunity for a permanent position at the end of the contract. The main purpose of the role is to be responsible for overseeing all customer service and operational requirements for customers You will be responsible for dealing with inbound calls and emails in your native language as well as providing further information re their travel plans as and when required. Successful candidates will have at least 18 months of previous customer service experience having worked in a contact centre or office based Customer Services team. Due to the nature of the role, candidates must be able to speak, read and write English and Italian. This company are currently growing through some very impressive expansion plans with 2018 being 'the year of the customer'. If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website

  • Are you fluent to native level in French or Italian, with experience within copywriting/editing? Do you see yourself working for one of the industry leaders within the gaming industry? Then read on… My client are looking to onboard a French or Italian speaking editor for a minimum fixed term of 6 months in their West London office. Ideal for candidates passionate about using their editing and content creation skills and who can envision themselves working on a variety of materials- no two days are the same and you will be kept busy in this role! You will responsible for all edits in either French or Italian relating to both electronic and hard copy content. Responsibilities: * Reviewing and re-writing in-game text *Editing and correcting documents translated in house *Close collaboration with the translation team to produce optimum content *Proofreading/editing all game related material *Creating regular update reports for the management team Knowledge, Skills & Experience * 2-4 years of in-house editing experience, and familiarity of working to tight deadlines. *Ability to multitask and work alongside a team in an organised manner *Fluent to native level in either French or Italian, with a high fluency in English *Previous experience in Gaming industry preferred but not essential *Aptitude with utilising technical editing software along with MS Office programmes Education * BA in a relevant discipline OR equivalent in work experience This is an exciting contract opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Management Accountant- Any Western European Languages. Fluent/Native Level (12 months FTC) If you are a native level German speaker with an eye for detail and can work in a fast pace and challenging environment then this is the position for you. This is an exciting opportunity to work for a market leading accountancy firm that has an extensive UK and overseas based clients. They pride themselves on providing a platform for their employees to nurture and grow within their London office. A method they also apply to their client base which demonstrates their long lasting relationships with them. In recent years the company has had a large investment to allow them to continue to grow and expand within its sector. The Ideal candidate must have a minimum of 2-3 years working within an accountancy practice or from industry. Ideally you must possess an ACCA qualification but my client will consider Part-Qualified candidates too. You must have a strong knowledge of VAT and be familiar with relevant accountancy software. Communication is very important in this role as you will be in constant contact with clients and team members, so experience in a client facing role is valued. You will be conversing with people all across the accountancy board from accounts payable clerks to CFO's. A lot of the clients will on speak in their native tongue, so you must be capable and comfortable to converse and write in the language. The duties Include but are not limited to: -Preparing of management reports including balance sheets, P&L and supporting schedules. -Preparing for TAX UK and European regions. -Using the company's accounting software to carryout Bookkeeping, supplier invoices, credit notes as well as pre-coded expenses forms. -Managing any points or queries highlighted by the senior managers in a timely and accurate manner. -Liaising with the clients within your respective portfolio, managing the clients work load and queries. What the company offer: -Annual Salary between £36,000- £43,000 -Extensive company benefits package. -Pension scheme

  • Would you like to play a role in the exciting expansion plans of one of the internets leading comparison websites? Keen to use your languages in an interactive customer services role? A multi-platform comparison service within the travel industry is looking for French/German/Italian speakers to join their team in their brand-new central London offices. If you are looking for an organisation whose work is truly global then read on! This will be a fixed term contract for a period of 5 months starting in May and finishing at the end of September 2018. This is the perfect summer job with a fast-growing travel company! Specialising in ferry and cruise bookings, this comparison website is offering highly motivated and multilingual customer service professionals the opportunity to take a leading role in shaping customer experience in an industry that never stops to rest. Based in brand new and state of the art offices you will handle a variety of customer queries relating to bookings, payments and other deals. Working alongside other company departments, you will be the liaise with service providers and customers in order to offer the best deal possible. In return you will receive a competitive salary and benefits package. If you have the desire to succeed there will be exciting career progression opportunities available. What do we need from you? -Fluent to native level in either Italian, French or German -Fluency in spoken & written English (any additional languages a bonus) -Previous experience in a call centre/helpdesk role or in a fast-paced retail environment -The desire to play a significant role in exciting growth plans across global markets -Real passion for delivering high levels of customer services Please note that this role will require flexibility to work shifts including weekends and evenings. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A leading multinational organisation based in Yorkshire is looking to recruit a fluent French and Italian speaking Sales Support Executive. The successful candidate will be required to speak fluent French, Italian and English all to a high standard, both spoken and written. Some of your main duties for the role will include: Customer care * Taking incoming calls, returning calls if necessary * Sales order processing, as and when required * Sales order coordination as required/managed by external sales executives (Customer liaison and support where necessary) * Input of customer complaints to complaint system and forward to customer service team to follow up. Seeing through to completion and feedback to customers * Resolving issues relating to payments, working with Credit Control department * Provide up-to-date product information, including product changes * Translations (of catalogues promotions, technical data sheets and other marketing related leaflets etc.) * Trade show preparation These and other duties will be completed in French and Italian although fluent English is essential for the office and training etc.. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Spanish, Italian, French speaking Customer Service Agent Rugby, Warwickshire (temp to perm) Please note you must speak at least 2 languages (Spanish, French, Italian) on a fluent to native level in addition to fluent English. On behalf of our client, we have a fantastic opportunity for a fluent to native Spanish, Italian and French speaker to join a truly international company who is a key player within their industry. This great (temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be able to demonstrate your outstanding language and customer service skills on a daily basis. You will be working in a beautiful office in an easy to reach location for a well known company. Our client is looking for a candidate who is fluent in English and 2 other languages within French, Spanish and Italian. You must be comfortable speaking on the phone. Please note- this is NOT a sales role. Tasks: *Resolve customer issues and questions *Collect all relevant information and agree further steps with the customer *Constant time keeping, keep you customer updated about potential changes/ delays *Communication between departments; sales, logistics, finance and more *Develop relationships with key customers *Always ensure that the customer is happy *Database entry *Escalate situations to your manager if needed Experience: *Experience within a customer service role *Fluent in English and 2 more languages ( French, Spanish, Italian) *A Bachelors degree is an advantage but not needed *Experience within an office based customer service role is a big advantage *Awareness of customer service principles and practices *MS Office knowledge is expected *Technical knowledge is an advantage Skills: *High attention to detail *Good telephone manner *An interest in customer service tasks This company offers you a really great work environment; please note that you will work within shift hours between 06:00 am to 11:00 pm - Monday to Friday (no weekend work). They are truly international and you will be able to use your language skills daily. Furthermore, my client is keen to take you on a permanent contract if you perform well. When going permanent you can expect a salary of up to 23.5k p.a. an additional shift allowance. If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_Rugby - please also specify your language combination. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

  • A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with Italian and English skills to provide a first class service to their customers! Customer Service Representative – Italian and English! Frankfurt region, Full-time, Permanent, GFAW 322133 The Role: Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following: •    Taking inbound calls in a service centre environment •    Processing and interpreting client concerns, wishes and demands •    Account activation and maintenance •    Providing explanations on procedures •    Educating clients on products •    Ensuring high-levels of client satisfaction at all times The Requirements: My client would like to see a Degree level qualification or similar. If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your clients on a remote basis. Other requirements include: •    Fluent English and Italian •    Ideally at least two years in a customer service role •    Previous experience in a call or service centre environment is ideal •    Good MS Office skills Why Apply? •    You are being offered the opportunity to join an established, international and ultimately progressive company •    The chance to be a part of this exciting new department and take part in an intensive 4 week training course •    The chance to work in an international environment where you can use your languages daily If you are interested please send your English CV to Anna via a.cardano@eurolondon.de Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • You'll be joining a fresh, growing international sales team at this pioneering big data and technology specialist. Italy and the Italian FMCG market will be your domain. They've been at the forefront of delivering solutions that help major consumer brands know their customers intimately for more than a quarter of a century. Big international growth plans mean they need a spearhead that can pull together C-Level stakeholders to make positive decisions and sign deals in Italy (and elsewhere; this is an international role). An instigator, a hunter, a closer; all that good stuff. You'll be given the tools, proactive marketing support, big brand success stories and an amazing suite of software that solves problems, drives sales and deepens relationships with customers. A dream if you love pitching and presenting solutions to major, defined targets in English and Italian. Strong package too; competitive base, bonuses, car, flexible benefits and an open, collaborative environment on a prime chunk of West London, full of intrepid, inquisitive teammates. Their ultimate candidate would be bilingual (English and Italian a must) and demonstrate a track record of managing complex sales cycles at enterprise level. They'd know the consumer goods space inside out too and have an existing network of key players. Trailblazers, pathfinders, firestarters, (who are Italian speakers); apply, call (0207 029 3799), connect. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Global adtech player that will have led you (yes, you) to learn something new online is looking for a combo of creativity and commercial acumen to grow relationships with key partners on the Italian market. They've scaled up fast but still have that start up spark at their European HQ in London. Speaking Italian and English daily, you'll have the autonomy to manage relationships with a growing portfolio of publishers across Italy, helping them make more money (grow revenue would be the usual jargon but we know what that means). You'll do this by understanding online behaviour, seeing trends in data and spotting the opportunities within market conditions as they evolve. The environment is built on collaboration, support and openness; new ideas encouraged and implemented daily. Plenty of perks too; breakfasts, lunches, events, healthcare, gym, pension and more. You'll need to know your numbers and demonstrate your ability (and motivation!) to build partnerships with your clients, focused on their success and pulling everyone and everything together to deliver it. You'll also be an outstanding communicator in both Italian and English. If you add a digital media background to that then when can you interview? If not then it isn't game over; I did say new ideas were encouraged. Applications, calls and emails about the role encouraged too; get in touch. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Are you passionate about Pre-Sales ? Do you enjoy understanding customer's commercial and technical challenges to provide solutions and have a direct impact on their success on their business? Do you have a passion for working with the latest cutting edge technologies in the online media and video technology sector? If so Euro London Appointments may have the ideal opportunity for you! Our client, a renowned and innovative online video and media company expanding globally is currently looking for a talented Pre-Sales looking to continue their career in the Digital Media /SaaS sector , assisting some of the worlds most well known online video publishers. The position The pre-sales engineering position consists of providing customers and sales reps with products and/or solutions advice during pre-sales discussions. You will have strong technical skills combined with excellent technical acumen. You will be involved in answering complex questions on functionality and usage of the product to solve sales support problems, performing product demonstrations, installation support and post-sales consulting across the UK and Europe. Responsibilities *Owning the technical communications with customers through the delivery of pre-sales and product demonstrations. *Developing an in-depth understand of the customers technical environment, business challenges and requirements to enable you to best explain how our client's solutions could benefit them. *Propose, design and create custom prototypes, demos, POCs based on client's specific use case and translating this internally into product feedback. *Sales support with RFIs/RFPs and providing responses to technical enquiries. *Working with senior leadership at client sites and internally to make sure their technical and business needs are met. *Cross functional collaboration internally ( Sales team, Product team, Professional services) *3rd party development agencies and vendor collaboration. *Continuous relationship development at the implementation level within each client relationship. *Regular travel across the UK and Europe to client sites. Qualifications and skills *At least one significant pre-sales or technical sales role, ideally in the digital media or video content delivery fields. Any experience in the Digital Marketing, CDN and Encoding software sectors is also very valuable. *Demonstrated ability to multitask and prioritise across a wide range of accounts *The ability to present to both technical and non-technical audiences, explaining complex aspects of product functionality and usage and solving sales support questions. *An ability to listen to customer's needs and handle objections with insight and understanding. *Strong presentational and communications skills are essential. *Comfortable working with all levels of clients from junior to very senior. *Strong familiarity with HTML, HTML5, JavaScript, CSS, iOS/Android/MAC/Windows/Apple( background hands-on experience and ability to understand code) *Hands-on approach to problem solving and finding solutions. *Fluent English and ideally another a European language with Spanish or French as preferences. Other Western European languages are beneficial. *Experience developing technical solutions. *Experience working with OVP and /or Mobile solutions. *Willingness to travel. In return our client can offer excellent training and a stimulating career path in a world leading online video development company , constantly developing new video and cloud based solutions at the forefront of the online media industry. A competitive salary accompanies the role for the selected candidate

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