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  • Sales Support Team Leader - French, German, Spanish or Italian Buckinghamshire Are you an experienced Customer Services/Sales Support Team Leader, looking for your next career move? We have an exciting opportunity for an experienced Customer Services Team Leader, with fluency in either French, German, Spanish or Italian, to join a European team of Customer Services Representatives in Wooburn Green, Bucks. This is a hands-on team leader role, managing the order to delivery process , ensuring fast and reliable order fulfilment for customers in the EMEA region. The team leader will also fulfil Customer Services duties, including order fulfilment, resolving invoicing enquiries, managing price lists and handling any complaints. We are seeking applicants with: Fluency in either French, German, Spanish or Italian (and English). Proven track record in leading a team of Customer Services Representatives or Order Fulfilment Reps. Strong Customer Services skills. Experience of using an in-house database and MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments are working with one of the largest global franchise network (more than 40,000 worldwide) to source a French AND Spanish speaker to join their helpdesk team. You will offer the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across. This role offers a fantastic gateway for somebody with strong customer support experience to a career in IT. The ideal candidate will: - Be fluent to native level in both French AND Spanish. - Be fluent in English - Have previous helpdesk or contact centre experience - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Thrive in a fast-paced environment and can work under pressure You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Sales Support Team Leader - French, German, Spanish or Italian Buckinghamshire Are you an experienced Customer Services/Sales Support Team Leader, looking for your next career move? We have an exciting opportunity for an experienced Customer Services Team Leader, with fluency in either French, German, Spanish or Italian, to join a European team of Customer Services Representatives in Wooburn Green, Bucks. This is a hands-on team leader role, managing the order to delivery process , ensuring fast and reliable order fulfilment for customers in the EMEA region. The team leader will also fulfil Customer Services duties, including order fulfilment, resolving invoicing enquiries, managing price lists and handling any complaints. We are seeking applicants with: Fluency in either French, German, Spanish or Italian (and English). Proven track record in leading a team of Customer Services Representatives or Order Fulfilment Reps. Strong Customer Services skills. Experience of using an in-house database and MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments are working with one of the largest global franchise network (more than 40,000 worldwide) to source a French AND Spanish speaker to join their helpdesk team. You will offer the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across. This role offers a fantastic gateway for somebody with strong customer support experience to a career in IT. The ideal candidate will: - Be fluent to native level in both French AND Spanish. - Be fluent in English - Have previous helpdesk or contact centre experience - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Thrive in a fast-paced environment and can work under pressure You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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