French Speaking Technical Customer Service Advisor (SMJM/333309) Euro London Appointments are working with an international manufacturer and distributor of high-end home heating appliances to find a French speaker for their customer services team. The purpose of this role is to solve technical questions from retail and business customers from the French market. You will do this by handling correspondence via phone and mail. You will deal with a large variety of different questions relating to the products including installations, building regulations and repairs. The Customer Service Advisor will also act as a brand ambassador, looking to deliver the highest level of service and spot key trends during customer contact. Please note that candidates MUST hold a Gas Safe Certification. These include: CCN1, HTR1, CPA1, CONGLP1 and Hetas OR equivalent French qualification This role requires a candidate with: - Fluent to native level French - Fluent English - Professional verbal and written communication skills - A keen eye for detail and experience handling complex samples of data - A passion for delivering high levels of customer service If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
German Client Account Manager MUST HAVE OWN CAR If you would like to work for a company that cares about the environment and offers a great range of environmentally friendly products, this could be the opportunity for you! Our Client, is looking for a fluent German/English speaker to join their European Client Account Management team , looking after customers orders. The team follow up on sales enquiries, providing quotations, processing orders, negotiating lead times, dispatching products and attending trade shows. We are seeking applicants with: Fluency in German and English; Excellent communication skills; Be a team player but also capable of working alone; Target driven with excellent customer services skills; Previous logistics or sales administration experience. If you are interested please contact Claire on 01753 668840 or emailing your CV to firstname.lastname@example.org. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com