Market leading American Investment firm is currently recruiting a Client Services Representative to strengthen their multilingual team based in the Frankfurt area. This company is a leader in its field, they provide excellent service to their clients and in order to ensure excellence of service their Client Services team receive the best training possible. The reputation of this organisation is that of a company who provides beautiful office surroundings and an enjoyable working environment with a focus on employee quality of life. There are excellent career opportunities and regular working hours Client Service Representative - German and English Frankfurt, Full-time (regular hours), Permanent contract The Role: As the Client Service Representative it will be your responsibility to answer incoming queries from clients based throughout the German speaking region. You will need to assist them with questions and problems that they might have with current stock plans. These are general questions from clients who expect a premium service. Queries can be both phone and email based. Clients are premium clients and expect an excellent service, you need to be able to manage clients in a friendly and efficient manner. In addition your duties include: • Friendly and competent customer service for clients via telephone • Improve client satisfaction by providing a high quality professional service • Answering client queries and escalating issues when you are not able to solve the query • Ensuring client follow up • Educate the client on the use of an online platform where they can access their accounts • Training of the client on the use of the online platform The Requirements: This role is perfect for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. But who wants to move away from a pure call centre environment. You should be customer service oriented and have a dynamic personality. Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. You need to have an interest in working with Financial products and looking for a role that offers a longer term career in this area Other requirements include: • Excellent German and English skills • Previous experience in a contact centre/service centre/call centre environment • You should be familiar with call monitoring and working towards KPI’s. • Experience from the finance industry is desired but not a must, as training will be received Why Apply? • A modern office in a beautiful area • Work with an experienced, professional, international team • Excellency is rewarded through bonuses and opportunities to grow • Gain experience in the finance industry If you are interested in this positon please send your CV to Emma Brady at email@example.com
How we Educate our Children has significantly changed over the last 20 years and Technology has played a huge part. This company is a market leading brand name in Education Technology with a range of both hardware and software that allows Interactive teaching in the Classroom. Children can engage with the interactive technology and teachers can tailor the technology to the needs of the children. This is the future of education and this company continues to achieve its Technology goals. Be part of the future! I am currently recruiting a Channel Sales Manager – Education Technology – Home Office / Hessen You will be responsible for Based out of your Home Office you will be responsible for your own region. You will be part of the German Sales team tasked with winning new business as well as maintaining existing relationships with both Sales Channels and End Users. Your goal is to increase revenue across your region. • Work closely with both End Users and Resellers to ensure product range and information is available • Manage Sales Opportunities and work closely with resellers and partners in your area • Work on large scale Sales Projects • Offer Comprehensive sales support to existing Client Base • Support resellers with client visits and product demonstrations • Win new business through networking and Business Development Activities • Build Relationships with local authorities, educational organizations and education departments • Ensure revenue goals are met Your Profile The Channel Sales Manager will be based from home and speak German and English. You will be targeting clients both existing and new within your region. In addition you will • Be passionate about Education and the benefits of Technology in the Classroom • Ideally have 3 years experience selling a Technology product • Have Excellent Presentation skills • Have the ability to start dialogue with educators and local authorities • Be a target driven sales focused individual with a proven track record in selling a Technology product If you speak fluent German and English and have excellent sales and presentation skills then please send your application to Emma Brady at firstname.lastname@example.org. Or call on 069 219 320
Our client, a global supplier of polymers for the automotive, civil engineering, packaging and construction markets, is recruiting a new Sales Manager (m/f) for southern Germany. Due to growth, they are expanding their sales team in Germany. This is a permanent role, to be filled as soon as possible and can be based from a home-office in Germany. Sales Manager (m/f) - Technical Sales Permanent Position, Home-office Your new duties and responsibilities As the new Sales Manager (m/f) you will be responsible for acquiring new client as well as building and maintaining a strong relationship with existing clients. The industries sold to include; industrial and machinery, automotive, packaging, housing and consumer products. Your territory will include the DACH region as well as other countries in central Europe. Your day-to-day responsibilities will include: • Primarily responsible for the sales activities within your region • Managing of the existing client portfolio and to further build and expand this portfolio • Provide your clients with the best tailor-made solution tuned to their needs • Prepare timely, accurate and concise reports on industry issues • Continuously increase industry knowledge and apply this knowledge to strategy. Your Profile As the new Sales Manager you should ideally have experience in a similar sales role, where you are comfortable in both new business and account management. The sector and industry that you have sold in and to is flexible. My client is happy seeing candidates from very different type of backgrounds. The ideal candidate should also have the following qualifications: • Bachelor degree in business or equivalent level of studies • Fluent German and strong English speaker • Strong sales experience in the DACH market • Service and Consultative selling approach • Strong problem-solving and analytical skills • Willingness to travel nationally and internationally • Ability to work from home-office Your benefits and how to apply Why send your CV? Our client is offering you a highly responsible and challenging position in a truly global company with real potential to have a career, which can offer long-term stability. Applications Interested? If you meet these criteria then please send your full application with the reference number GFKF333286 via email to Karin Furberg email@example.com. I look forward to hearing from you!
Our client, a Purchasing Company for food retail chains, is seeking a PURCHASING MANAGER – PROTEIN (FISH) Reporting to the Director of Purchasing – Protein and Produce, you will deliver the strategic purchasing goals of the company across Europe. You will deliver agreed projects and deals across the range of proteins (notably tuna fish) in line with agreed global and local strategies. You will deliver lower costs for the organisation’s franchisees and create incremental revenue. The role is home based and you must be flexible to travel to meet with suppliers in France, The Netherlands and Germany. You will also attend regular meetings at the head office in the UK. Responsibilities: · Development and execution of the Category strategic plan · Development and management of the specification rationalization across the category · Negotiate and execute protein deals in line with the agreed guidelines and category management principles. · Manage and deliver value adding activity in the protein category. · Deliver a return on investment by generating incremental revenue. · Support team members in day to day project management. · Take on the management of protein suppliers across both members and non-members and contribute to the wider category management process. · Management of Contingency program across the entire protein category Profile required: · Relevant purchasing qualifications · Relevant category management experience working in a food or beverage purchasing role (experience in purchasing fish for the retail / FMCG sector would be ideal) · Excellent stakeholder management and communication skills · Experience of international and cross-cultural working · Strong analytical, commercial and negotiation skills · Experience working in a service-oriented organization with demanding customers Salary: 60K€ + car + 10% bonus Please send your CV to firstname.lastname@example.org Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients’ requirements.
Our client is a leading international supplier of consumer science, data analysis and retail strategy working with clients in the retail and FMCG sector. Due to their success in other markets across Europe and the world, they are now focusing on Germany and the DACH region. They are therefore recruiting a Senior Sales Manager to work from a home-office in Germany and to help build the German market. Senior Sales Manager (m/f) – Retail Software Permanent Position / Home-office Your new duties and responsibilities As the new Senior Sales Manager it will be your responsibility to solely drive the company’s growth and sales in Germany. You will develop new business as well as maintain and identify growth opportunities within the existing client base. Your client base will be in the retail and FMCG sector and your focus will be sales of software solutions. The role is a home-office based role and you report to the Head of Sales based in the UK. Day-to-day tasks will include: • Identify and pursue new clients • Develop and cultivate existing and new client relationships • Consult and advise clients • Represent at fairs and events • Develop and implement new sales strategies • Compile Sales reports Your profile The new Senior Sales Manager should ideally have experience in a similar sales and business development role. You should have extensive experience in software sales on the German market and ideally touched on the retail or FMCG sector, although this is not a must. The ideal candidate should also have the following qualifications: • Bachelor degree in business or equivalent level of studies • Fluent German and strong English speaker • Strong software sales experience in the German market • Service and Consultative selling approach • Ideally have experience in the retail and FMCG sector • Strong problem-solving and analytical skills • Willingness to travel nationally Your Benefits Our client is offering you a place within an exciting start-up. If you are an experienced sales professional with a background in software sales, this is the role for you. The salary range offered for this position is competitive along with commission possibilities per year. The salary depends on how much experience you bring with you and I would be happy to discuss this upon receipt of your CV. Interested? If you meet these criteria then please send your full application via email with reference 331854 to Karin Furberg at email@example.com. I look forward to hearing from you!