Candidates MUST HAVE Strong degree (minimum 2:1) and/or legal/insurance/property professional qualification desirable. Fluent in English and in a second European Language. Location Malta Full-Time Permanent Salary €26,000 per annum benefits Our client is s a specialist insurance company which commands strong Insurer Financial Strength ratings, dedicated to helping property owners, funds, developers and lenders protect their investments and maximise their returns. KEY RESPONSIBILITIES: Assist with the daily underwriting and processing of commercial risks for Europe Review and summarise files gathering information on cases for referral to a more senior underwriter Ensure policy wording is correct and demonstrate an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients Deal with new enquiries and queries via telephone and in writing and adhere to service standards Input, update and maintain data so systems accurately reflect current position Develop and maintain excellent working relationships with clients and maintain high levels of service in order to maximise business and conversion rate Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met Be proactive in considering the department's processes and in highlighting the need for change/improvement Understand external/internal clients' needs and work with team to meet these needs Model and promote the Company Values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership) Achieve and maintain technical competence in accordance with company standards Undertake legal research, projects and other reasonable duties as assigned by line manager Continually develop industry and marketplace knowledge Travel to other locations in Europe as required Personal Qualities Strong degree (minimum 2:1) and/or legal/insurance/property professional qualification desirable Excellent communication skills with the ability to liaise at all levels Fluent verbal and written English language skills Strong problem solving and analytical skills Exceptional attention to detail and delivery focus Proactively plans and organises work, clearly identifying priorities to meet objectives Outstanding customer services skills and the ability to build strong business relationships with internal and external customers Excellent negotiation skills Takes personal responsibility for actions and decisions and takes initiative to make things happen Can express facts/ideas clearly and concisely both verbally and in writing Willingly provides help and support for others Competent in using Microsoft office suite Remains positive despite difficulty, disappointment and when under pressure