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  • SaaS ist kein Fremdwort für Sie? Sie bringen Erfahrung im Software Presales Bereich mit und kennen sich mit Produktvorführungen und Messeauftritten aus? Windows Betriebssysteme sind Ihre zweite Heimat? Dann ist das der Job für Sie! Für unseren Kunden, einen soliden Mittelständler im Softwarebereich, dessen Motto „Arbeitszeit ist Lebenszeit“ ist, suchen wir:   Presales Consultant Festanstellung in Vollzeit –  Homeoffice deutschlandweit  Das können Sie: Produktvorführung Mitgestaltung und Teilnahme an Messen und Roadshows Workshopvorbereitung und –durchführung Kundenbetreuung und –unterstützung bei Umsetzung der Lösungen Upselling und Cross selling von Products und Services      Das bringen Sie mit: Berufserfahrung im Presales oder technischen Vertrieb sehr Reisebereitschaft (70%)   IT - nahe Ausbildung  (Informatikkauffrau/-mann oder Fachinformatiker/in) oder Studium Fundierte Kenntnisse der Windowsbetriebssysteme   Das bieten wir: Selbstständige Planung des Arbeitsalltags Fundiertes Onboarding Attraktive Gehaltsstruktur   Sind Sie interessiert? Für Fragen zur Stellenausschreibung und zum Bewerbungsprozess stehe Ich sehr gerne zur Verfügung (089 23239580). Bitte schicken Sie mir Ihren aktuellen Lebenslauf auf Deutsch, bevorzugt als Word-Dokument, unter Angabe Ihrer frühestmöglichen Verfügbarkeit  und Gehaltsvorstellungen an Luisa Gröger: l.groeger@eurolondon.de  Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben.  Wir sind Europa’s grösste, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen, so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil entsprechen.  

  • Do you have experience providing IT Support? Do you enjoy working independently and are results orientated? Are you fluent in German and English? If YES- this could be the perfect position for you. Our client, an international law firm, is currently seeking an   IT Support Engineer (m/f) Munich   Working for this company would mean being part of an international and dynamic team and providing them service-oriented solution. Your responsibilities: User support for Hard- and Software problems Analyse, solve and document user problems Support for the development of the IT infrastructure Backup monitoring Requirements: Successfully completed studies/formation in IT or similar experience Excellent knowledge of Microsoft Windows, Windows Server, Databases and Microsoft office Network experience Excellent communication skills in German and English Results orientated Ability to work in a team and individually Experience with Smartphones, Pads and iOS devices is desirable   Does this sound like the opportunity you are looking for?   If so, I am looking forward to hearing from you. Please send your CV via email in word format to: Miren Menabrito – m.menabrito@eurolondon.de For further questions call: 0049 (0)89 23 23 95 80   Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Suchen Sie nach einem Einstieg in die IT Branche? Können Sie fließendes Deutsch und Englisch? Haben Sie schon IT Kenntnisse, vielleicht durch Ihr Hobby? Dann schicken Sie uns noch heute Ihren Lebenslauf zu!   Wir suchen ab sofort für ein internationales Unternehmen im Umgebung Münchens eine/n IT Customer Service Representative (m/w)   Ihre Aufgaben: Telefonische IT Kundenberatung Kundenberatung per Email Anforderungsprofil: Sehr gute Kommunikationsfähigkeiten IT Affinität MS Office Kenntnisse Das macht die Stelle besonders interessant: Internationale Firma Sehr gute Weiterentwicklungsmöglichkeiten Regelmäßige Arbeitszeiten, 40 stunden, Montag-Freitag   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Miren Menabrito, m.menabrito@eurolondon.de. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • I am currently working on behalf of a Global Financial Information Provider This organisation is continuously growing and they are currently looking for a number of Graduates to be part of their Information Analysis team . Be part of that expanding team, learn and develop your career.  As a Graduate Information Analyst you become the essential liaison between sourcing data, clients and the software business.      Graduate Analyst - Data and Client Services Frankfurt Duties and Responsibilities As an Analyst  your day to day tasks are varied and will be centred around sourcing data and providing excellent client service to a small portfolio of clients. After an initial excellent training period you will be given your portfolio of clients and will be responsible for • Data mining and sourcing of relevant real time and up to date Financial Information • Writing of scripts and data mining to always source the most up to date information • Liaising with clients both from the business and technical team in order to understand their business needs and objectives • Build relationships within the client business in order to ensure you remain the partner of choice • Regular product demonstrations and training • Escalation management and ensuring follow up and problem resolution • Conception and design of process flows • Long term projects to ensure the client gets the most out of the Products   Requirements • Business, Finance, Mathematical, Engineering or Technology related degree.  • Strong Technical Affinity and Interest • Excellent Excel Skills and Ideally some general VBA, Matlab or SQL knowledge • Practical experience in a client facing role • Some previous experience dealing with clients • Fluency in English and German is essential • Proactive and results-oriented approach to work. Interested? If you meet these criteria then please send your full CV via email to Emma Brady  at  e.brady@eurolondon.de

  • Do you have experience working as a consultant in the professional services environment? Are you motivated by a competitive salary and a great working environment? This could be the job for you; On behalf of an international client in the logistics trade we are looking for a: Business Consultant (M/F) Location: Munich Job Description Definition of current and desired status of Trade Compliance Processes Education of customer end users regarding the software (webinars, workshops) Documentation and definition of integration with customers ERP system Establishment of functional requirements then product modifications Working in line with the technical team to deliver customised software   Your Profile Fluent in English and German or French  BA/BS degree, MBA a plus 5+ years of consulting experience  in a Software professional Service environment Ability to travel globally 40% of the time Experience in Software implementation Ability to communicate complex processes to a wide audience including business, technical and executive  levels Ability to work independently Experience in logistics or global trade SaaS is a plus     Your benefits Career development opportunities Varied, challenging and exciting tasks in a competitive industry Opportunity for independent work A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

  • Are you an experienced technical leader with experience leading support teams in financial or payment transaction technology environments? A strong problem solver with excellent communications skills in French and English ? Experience improving diverse teams ? If so, Euro London Appointments may have the ideal opportunity for you in a leading payment technologies company ! Our client is currently looking for a talented Level 2 Technical Support Manager to join their team in their Paris office , responsible for the management of the 2nd Line Support team supporting a market leading SaaS Retail Platform providing well-known retailers across France, the UK and Australia with a gateway for transactions. The L2 Manager will co-ordinate closely with the L1 team and Level 3 specialist teams :( Infrastructure, Platforms, DBA and Network) and R&D teams in order to fulfil Service Level Agreements with clients. The chosen candidate will have responsibilities including the following : *Ensuring that customers tickets escalated to L2 are resolved in a timely manner, meeting SLAs with the right level of response. *Reducing ticketing delays. *Improving and facilitating the support process and setting-up standard procedures. *Improving problem resolution times. *Ensuring that tickets escalated to L3 and R&D are followed up to completion. *Supervising the Real-time business monitoring tool. *Ensuring that new services /offers are 'Production Ready' *Managing Customer Escalations and Communications to Management. *Owning the SaaS software application ticketing system. *Ensuring all documentation is completed up to date and acted on. *Developing the shared 'knowledgebase' *Providing on a monthly basis the relevant KPIs to management. Technical Skills /Competencies required *Software Support background including databases knowledge in a Linux environment. *Good understanding of technology, SaaS products ( ideally) and services in a commercially oriented environment. *Understanding of Network technologies and protocols, computing environments including Linux, Postgres, SQL, LAN/WAN, IP/NAT routing etc… *Knowledge of ITIL processes for IT Service Level Management is a significant advantage. *Solid skills in problem resolution analysis. *Knowledge of JIRA and Grafana would be an advantage. Behavioural/Soft Skills required *Client and Business focus *Committed, Self-motivated, determined and enthusiastic individual with a positive 'can-do' attitude. *Ability to work autonomously within a team environment. *Strong personality to challenge decisions when required. *Experience in improving remote and on-site multi-geography teams and developing them with team members with different levels of experience is essential. *Ability to work under pressure at times with the ability to set and manage priorities. *Ability to work with internal and external clients in an international workplace and business environment. *Strong interpersonal skills in working with developers, systems engineers and other technical specialists. *Advanced or fluent communications skills in English and fluent French. *Able to translate technical language and concepts to non-technical audiences. *Attention to detail and quality of work. Education /qualifications *Degree in Computer Science, Engineering, Software Engineering or similar *Long-term experience in IT Operations Management functions *Experience highly advantageous in Electronic Payments or Telco environments *Knowledge of ITIL processes *Fluent French , Advanced or Fluent English required. Spanish beneficial. *Experience in working with Senior Management *Experience in managing client expectations and communicating with executive level clients. As a progressive company with an open , diverse and multicultural working culture our client can offer an inclusive working environment which offers excellent career progression prospects into other divisions and functions within an environment where great employees and cutting-edge technology are at the heart of the company's mission.

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • One of the truly global providers of content distribution networks, with server farms in over 40 countries is seeking an experienced Network Infrastructure Manager to join their vibrant offices in Central London. If you have a working knowledge of BGP network engineering and operations as well as management experience and desire to grow with a worldwide business, look no further! About the role: *Supporting BGP and IGP network operations, including device, network, traffic troubleshooting and administration. *Managing service operations in the EMEA region. *Working in collaboration with other divisions of the business and regular liaison with counterparts covering other regions. *Working closely with ISPs and IDCs to build, operate and optimise the network. *Planning and leading key network implementation and improvement projects. *Supporting launches of new products and building new POPs. *Managing a team of 4 engineers that is expected to grow in the near future. About you: *Bachelor degree (or equivalent) in computer science or related discipline. *Extensive experience in designing and administering a large-scale, highly-distributed service network. *Hands-on experience of configuring, maintaining and troubleshooting a BGP network with multiple POPs. *Strong knowledge of Internet protocols (TCP/IP, HTTP, VPN, etc.) and Ethernet troubleshooting tools and methods (Wireshark, tcpdump, etc.). *Layer 3 routing and layer 3 switching expertise. *Working knowledge of enterprise networking tools (Splunk) and processes in a cloud services environment. *Strong technical staff management skills. Bonus points for: *Networking certification. *Python automation knowledge. *CDN expertise. *Load-balancer/ LTM/ firewall/DNS experience. What's in it for you: *Impacting development of the Next Generation of CDN technology, working with some of the most talented engineers in the industry. *Great working environment, focusing on technical development and staying ahead of competition (not wasting hours in meetings and evenings on TPS reports). *Competitive salary and countless benefits: BUPA, 5% pension, Perkbox, company events, etc. If you would like to work for an internationally recognised brand with structured training and a well defined career path, please contact Daria Nowak on 44 207 029 3799 or send your most updated CV to d.nowak@eurolondon.com.

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments are working with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and French language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in either French - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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