Informatique et ingénierie

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  • Are you a fluent Swedish speaker? Are you looking for an exciting new opportunity to use your languages, communication skills AND have fun at work!? Stop right there! This could be your dream role!! LEGO - Consumer Service Advisor (Swedish Speaking) Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it! We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team. You will need to: *Be fluent in English plus other Languages, both spoken and written with good MS office skills *Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels *Be a good team player, who can share best practice and work together as part of One Team *Ideally, have customer service experience either in a contact centre or service industry *Have a passion for different cultures and a thirst to learn and develop *Be a brilliant relationship builder who can communicate with people of all ages In return you can expect: *A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers *Competitive salary and participation in the company bonus scheme *Generous discount on LEGO products and an annual Merlin Pass *A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few. What's it like working in Slough? Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with! Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,900 per annum (pro rata for the number of months worked), paid monthly Poential to earn up to £22,000 depending on experience. Bonus!!! Earn up to 10% in bonuses Job Type: Fixed term contract until Jan 2019 with a strong potential to transfer onto a permanent contract OR possibility of a permanent contract from the start. Location: Slough, Berkshire UK (easily reachable by train from London Paddington) Start Dates: August 20th Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Attention Marketing Enthusiasts! Seeking a native French speaker who has a passion for marketing and would like to embark on a new challenge! You will be part of an international company that creates superior, exclusively branded products marketed through independent representatives. To promote healthy living, that develops toxic-free products through collaboration with world-renowned experts in the health, wellness, and fitness industries. The company is dynamic, fast moving, and has international presence. Reporting to the Marketing Manager, you will collaborate with key players on the marketing team to make sure that each project gets the resources and attention it needs to be successful. This role will also be responsible for handling correspondence with clients in both French and English, and communicating with other departments within the company to keep marketing campaigns on track. Key Duties and Responsibilities * Support the marketing department by scheduling and organizing the creation of website content. * Support the in-house marketing and design team by coordinating and collating content. * Assist with the production of artwork, sourcing images, print buying and checking copy. * Prepare letters and emails to clients in response to questions or to provide clarification on an ongoing project in both French and English. * Assist team members with day to day marketing tasks and coordinating marketing projects and activities as requested. * Produce additional marketing communications, such as flyers, brochures and exhibition-related projects in both French and English. * Setting up tracking systems for marketing campaigns and online activities. * Write copy which effectively motivates customers in both French and English. * Translate and localize copy from English to French while maintaining the voice of the company. * Post/update messages on social media and websites. Person Specification: Looking for an individual who is highly motivated and have a passion to contribute to This Marketing Coordinator role would be ideal for a Marketing Junior who is looking to progress. Qualifications and Skills: * BSc degree in Marketing or relevant field. * Essential: Exceptional verbal and written communication in both French and English. Technical skills: * Essential: PowerPoint, Microsoft Word, Experience using an email design platform and familiarity with social media scheduling platforms. * Desirable: Experience with website CMS, webinar platforms and Adobe Creative Suite 6. Personal qualities * Able to effectively localize specific market communication while maintaining brand the integrity of the company. * Organise multiple projects simultaneously, but have the time-management skills to understand prioritisation. * Able to adjust to a fast pace industry. * Stay calm under pressure. * Handle critical feedback, without taking it personally. * Confident and outgoing personality. In return you will be rewarded with: * 25 days of annual leave. * Aviva Pension Scheme with a contribution of 5% (2% employer and 3% employee contributions). * Monthly allowance in products, for personal use. * Access to Travel Program (allow employees to purchase hotels and flights at wholesale/discounted rates). * Gym Reimbursement of up to £20 / month. * £96 Wellness Bonus (paid quarterly). * Become an expert on the voice and branding of the company. if you would like to be considered for this position ASAP please send your cv to c.aguilar@eurolondon.com

  • An established and globally successful multinational is looking to recruit several experienced Multilingual Customer Service Administrators to work in their Belgian offices.. Some of your principal duties will include: *Coordination and input of day to day customer orders processing on an Oracle business system. *Resolving customer (internal and external) issues via phone and email in an efficient and timely manner. *Maintaining a constructive relationship with the sales team in the field, helping to troubleshoot and resolve issues to avoid disruption to customer orders, while contributing to continuous improvement of our local processes. *Maintaining the Oracle database with details of all owned equipment installed at customer sites. *Updating details of customer communication into the CRM system, and monitoring results to ensure any issues are resolved in a prompt and timely manner. *Generating and analyzing reports of daily operations (i.e. shipments) to proactively prevent errors. *Arranging deliveries to, and collections from, customer sites throughout Europe, and liaising with the warehouse regarding inbound and outbound activities. *Ensuring the Customer information on Oracle and other similar linked databases within the department are maintained in good order and accurate. *Support and assist other business units where required. *Maintain a working and up-to-date knowledge of relevant products, including pricing and product codes. The successful candidates will speak foreign languages fluently, have 3-5 years customer service experience in a B2B environment. You will have excellent PC skills, including Microsoft Office, knowledge of logistics and shipping documents would be highly desirable but not essential. Also, knowledge or Oracle and CRM is valued. To apply for this role it is essential to be bilingual and ideally multilingual. Fluency in English along with fluency ( spoken and written )in ideally 2 of the following languages: Spanish, Italian, Portuguese, German, Dutch, French, Swedish You will be remunerated with an excellent salary and benefits. For more information please send your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • A global multinational based n Belgium is looking to appoint a new Customer Service Supervisor for their multilingual Customer Services team. The successful candidate will be fluent in German and English and ideally in French/Dutch or Swedish. Some of the core duties will include: *Monitor and report on KPIs for activities including phone calls, outbound shipments, collections, order entry, cycle times, credits. Employ LEAN initiatives to improve performance and efficiency. *Present quarterly meetings with regional sales teams to review KPIs and build relationships. Understand how Commercial and CS can help each other to improve process and customer experience. *Analyse credit note reason codes to find root cause of persistent issues for feedback to CS team to drive accountability *Provide back up to other CS regions where required. *Run the CS team rota to allocate resource appropriately to exceed these KPI targets. *Provide continuous training to the team to improve customer experience through additional process and product knowledge, handling the shared inbox, orders, Stock Sync, Returns. Highlight the consequences of errors to drive accountability for the quality of work produced. *Identify and implement process improvements, and establish best practises. Requirements for the role include: 3-5 Years Customer Service Supervision experience in a B2B environment Logistical experience preferable (Customs documents, organising shipments for destinations outside EU) Assertive attitude, enthusiastic to learn, forward thinking, open to unexpected challenges, logical and analytical approach to challenges and able to think of their feet Ability to work under pressure to short deadlines Fluency in German and English and ideally French/Dutch/Swedish. If you are looking for a new exciting opportunity and meet the above requirements please email your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Our client is a successful manufacturer of specialist products. They are well-established within their marketplace and are currently seeking to employ a fluent German speaking Customer Service Coordinator. The Export Customer Service Coordinator will have the following duties on a day-to-day basis: Answering incoming customer queries; Order processing ; Active sourcing of information for clients internally (product availability, quotations, timelines etc); Accurate input of any customer information and orders on the company's system;General administration related to orders, deliveries & department relevant administration procedures. Any other ad hoc duties, i.e supporting the Sales & Marketing team. Ideally, you will have previous experience in customer services in an office based, commercial position (in export or sales support, customer services/account management, logistics, supply chain or order processing in a manufacturing environment). Good general IT skills are required; knowledge of SAP is advantageous but not essential. Most importantly, you will have good communication & relationship-building skills across all levels and must be well organised, able to prioritise your own workload & work to deadlines with a high level of self-motivation. Fluency in German and English is a must! The successful candidate will be liaising with a variety of internal and external contacts on a daily basis. The company offers in-depth training and a great working atmosphere. If you feel you meet the criteria, please send your CV in a Word doc to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • An amazing opportunity has arisen to work for a reputable and successful international organisation that has been experiencing continuous growth. Specialising in manufacturing and distribution, they are looking to expand their multinational Sales & Customer Service team. The new role will comprise of developing the German market and establishing new business in this territory.In this case, it is essential to speak fluent German and English both spoken and written. The ideal candidate will speak fluent German and have previous experience within sales or customer services or a commercial B2B role. Your duties will include: *Managing a portfolio of customer accounts *Generating new business *Handling customer queries and offering excellent levels of customer service *Maximising revenue by exploring all sales opportunities *Working towards sales targets and set KPI's *Playing a Key role as part of a small team *Occasional travel to trade and consumers shows and customer offices in Germany. You will be dynamic and confident with an excellent telephone manner. You will thrive in a customer driven, sales orientated environment looking to satisfy your customer needs in a professional and courteous manner. Please send your CV in a Word document when applying. The role is to start ASAP Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Events und Online-Technology sind Ihre große Leidenschaft? Die Idee diese beiden Bereiche beruflich in einer Sales-Position zu verbinden begeistert Sie immens? Sie haben einen Universitätsabschluss und sprechen fließend Deutsch und Englisch? Wir rekrutieren aktuell für ein erfolgreiches auf Events spezialisiertes Online-Technology Unternehmen und suchen hierfür ab Oktober 2018 in Direktvermittlung eine(n) Business Development Representative (m/w) IHRE AUFGABEN: Potentielle Kundensuche mit Fokus auf die Event-Branche und Überprüfung auf Kompatibilität und Optionen hinsichtlicher der Tätigkeiten des Unternehmens mit dem Produkt Neukundenakquise per Telefon Produktpräsentation und Produktberatung Webex-Demo für interessierte Kunden IHRE FÄHIGKEITEN: Sie haben mindestens einen Bachelor-Abschluss. Sie sprechen fließend Deutsch und Englisch. Sie haben erste Berufserfahrung, idealerweise im Bereich Customer Service. Sie begeistern sich für Events und Online-Technology. Sie sind ein Kommunikationstalent und Ihnen liegt es ein Produkt mit Begeisterung zu präsentieren. IHRE VORTEILE: Für die Einarbeitung zum Start Ihrer neuen Position fliegen Sie für ein intensives Training für 2-3 Wochen in die USA. Danach arbeiten Sie mit Deutschlands führenden Eventagenturen zusammen und erhalten die Möglichkeit  Fuß im Bereich Technology-Sales zu fassen und ein bisher in Deutschland eher kleines, aber expandierendes Team mit aufzubauen. DAS UNTERNEHMEN: Das auftraggebende Unternehmen vertreibt ein Onlineporgramm, zugeschnitten auf die Bedürfnisse von kleinen bis mittelständischen Eventunternehmen, und bietet damit die ideale Lösung zur Organisation von Events und Meetings (Datenbankverwaltung, Email- & Social Media-Marketing, Verwaltung von Unterkünften und Reisen, etc.). Zudem entwickelt das Unternehmen innovative Apps, welche den Kunden ermöglichen ihre Eventinformationen einfach an ihre Teilnehmer zu übermitteln Bei Interesse senden Sie uns gerne Ihren CV sowie Ihr mögliches Eintrittsdatum an:: e.brady@eurolondon.de Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.  

  • Sie lieben Luxus und Tourismus? Es wäre Ihr Traum diese Themen beruflich miteinander zu verbinden? Sie kommen aus dem Bereich Hospitality, Hotellerie oder Administration? Im Auftrag eines noblen Luxus-Kreuzfahrten-Anbieters suchen wir in Direktvermittlung zum baldmöglichsten Zeitpunkt eine(n) INSIDE SALES COORDINATOR (m/w) IHRE AUFGABEN: Generell sind Sie für die Koordination der Verkaufs- und Marketingprozesse zuständig und unterstützen gleichzeitig das externe Sales-Team und die Verkaufspartner als Teil eines ‚Buddy Support Systems‘. Dazu kommen folgende Tätigkeiten: Zusammenarbeit mit den Kommunikationsabteilungen der Verkaufspartner zur Unterstützung bei Werbekampagnen Zusammenarbeit und Unterstützung des Marketing-Teams hinsichtlich der eigenen und an die Partner zu kommunizierenden Marketing-Tätigkeiten agieren als Bindeglied zu den Operations- und Reservierungsabteilungen und diesen in ihren operativen Verkaufstätigkeiten assistieren administrative Sales-Tätigkeiten wie z.B. Preiskommunikation mit den Verkaufspartnern ebenso wie Problembehandlung via Telefon/Email stetige Aktualisierung der Agentendatenbank mitunter Teilnahme an Verkaufsevents/-shows IHRE FÄHIGKEITEN: Sie konnten bereits Berufserfahrung im Bereich F&B, Administration oder Front Office/Reservierung sammeln können. Sie begeistern sich für Hospitality und Toursimus. Sie sprechen Englisch und Deutsch fließend. Sie sind ein Organisations- und Kommunikationstalent. Sie arbeiten proaktiv und lösungsorientiert. Sie arbeiten der Atmosphäre eines luxusverkörpernden Unternehmens entsprechend professionell. Sie selbst sind reisebegeistert und weltoffen. IHRE VORTEILE: Diese Position öffnet Ihnen die Tür in die Welt der Luxus-Reiseindustrie. Sie erhalten die Möglichkeit sich im Sales-Bereich weiterzuentwickeln und als Schnittstelle verschiedenster Abteilungen zu fungieren. On top erhalten Sie zusätzlich zu einer kompetetiven Vergütung (+Bonus) nach dem ersten vollendeten Jahr eine Kreuzfahrt für Sie und eine weitere Person. DAS UNTERNEHMEN: Wir rekrutieren für einen der erfolgreichsten Anbieter aus dem Bereich Luxus-Kreuzfahrten, der mit Klasse anstatt Masse begeistert. Mit neun Kreuzfahrtschiffen bietet unser Kunde Kreuzfahrten über alle Ozeane und mit über 900 Destinationen auf alle sieben Kontinenten an. Ausgerichtet sind die angebotenen Reisen auf Personen, die sich von ihrem Urlaub eine extravagante Erlebnisreise wünschen und gleichzeitig ihren Körper und ihre Seele verwöhnen möchten. Bei Interesse senden Sie uns gerne Ihren CV sowie Ihr mögliches Eintrittsdatum an: e.brady@eurolondon.de Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.  

  • How we Educate our Children has significantly changed over the last 20 years and Technology has played a huge part. This company is a market leading brand name in Education Technology with a range of both hardware and software that allows Interactive teaching in the Classroom. Children can engage with the interactive technology and teachers can tailor the technology to the needs of the children. This is the future of education and this company continues to achieve its Technology goals. Be part of the future! I am currently recruiting an                                                 Area Sales Manager – Education Technology – Home Office You will be responsible for Based out of your Home Office you will be responsible for your own region. You will be part of the German Sales team tasked with winning new business as well as maintaining existing relationships with both Sales Channels and End Users. Your goal is to increase revenue across your region. Work closely with both End Users and Resellers to ensure product range and information is available Manage Sales Opportunities and work closely with resellers and partners in your area Work on large scale Sales Projects Offer Comprehensive sales support to existing Client Base Support resellers with client visits and product demonstrations Win new business through networking and Business Development Activities Build Relationships with local authorities, educational organizations and education departments Ensure revenue goals are met   Your Profile The Area Sales Manager will be based from home and speak German and English. You will be targeting clients both existing and new within your region. In addition you will Be passionate about Education and the benefits of Technology in the Classroom Ideally have 3 years experience selling a Technology product Have Excellent Presentation skills Have the ability to start dialogue with educators and local authorities Be a target driven sales focused individual with a proven track record in selling a Technology product   If you speak fluent German and English and have excellent sales and presentation skills then please send your application to Emma Brady at e.brady@eurolondon.de. Or call on 069 219 320 Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com      

  • Liegt Ihre Leidenschaft im Accounting? Wünschen Sie sich enthusiastische und fachlich versierte Kollegen? Möchten Sie für eine erfolgreiche und internationale Anwaltskanzlei arbeiten?   Dann scheint meine Suche für eine namhafte und internationale Anwaltskanzlei mit Ihnen Erfolg gehabt zu haben als:    ACCOUNTING SPECIALIST oder BILLER (m/w)  Frankfurt oder München - Direktvermittlung   IHRE AUFGABEN: • Kreditoren- und Debitorenbuchhaltung • Gehaltsabrechnung • Mitarbeit an interessanten Projekten, die aus Unternehmenswachstum entstehen   IHRE FÄHIGKEITEN: • Abgeschlossene kaufmännische Ausbildung • Mindestens 5 Jahre Berufserfahrung in der Buchhaltung • Sie arbeiten genau und bringen Verständnis für komplexe buchhalterische Zusammenhänge mit • Deutsch und Englisch auf fließendem Niveau   DAS UNTERNEHMEN: Ihr möglicher neuer Arbeitgeber ist eine weltweit agierende und renommierte Anwaltskanzlei, die ihre Kunden unter anderem bei Übernahmen und Zusammenführungen sowie bei finanz- und steuerrechtlichen Themen berät.  Aufgrund des kleinen-mittelgroßen Set-ups herrscht hier eine familiäre Atmosphäre. Überstunden fallen in der Regel nicht an.   Bei Interesse senden Sie uns gerne Ihren CV unter Angabe der Referenz GFJT 336896 an:  j.thoden@eurolondon.de   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.