The world's leading luxury jewelry retailer is recruiting for their head office team. This is a once in a life time opportunity to work for one of the worlds leading brands. So a little bit more about the role: Responsibilities: * Being the first point of contact for customers via email and telephone *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment or in a retail shop *Excellent written and verbal communication skills. Fluency in either German, French, or Spanish needed. *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages
German Speaking Customer Service Advisors Needed! Are you a fluent German speaker? Are you looking for an amazing new career in customer services in a dynamic London office? Stop right there!! We are looking for German speaking customer service advisors - no experience needed - just good, positive, enthusiastic candidates! Ideally candidates will have some experience working on the telephone with great communication skills. Duties will involve: - Inbound calls, emails and online chat - Customer service duties Key skills will be: - Attention to detail - Communication skills - Enthusiastic - Professional - Due to the nature of this role candidates must be fluent in both English and German What you'll get?! - £22,000 per annum (paid pro rata) - This role is expected to last until the end of Jan 2020. There may even be the opportunity to go permanent at the end! - A fantastic, creative and energetic work environment! - The chance to use both your German and English - Full time hours (37.5 per week) - There will be 1 weekend shift per month but in exchange for this you'll get a day off during the week - Free tea, coffee, cereal, fruit - Great staff discount - Eligible for up to 10% bonus If you think you would be suitable for this role please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Are you fluent in French AND Dutch AND English? Are you looking to join a well known leading global brand? Or perhaps you are looking to start a career in HR or Customer Services? If any of the above applies to you, then read on! A fantastic opportunity has become available for a French AND Dutch AND English speaker to join a leading international brand within FMCG. It is imperative that candidates speak all 3 languages fluently. The HR team for this company is located within the company's shared service centre with a focus on supporting the teams in Belgium, The Netherlands and Luxembourg. Key responsibilities: *This position is responsible for supporting the introduction and facilitation of new employees, supporting existing employees and managing the process for employees leaving the business. *You will be responsible for acting as the first point of contact for all queries and requests that are received via phone, email, and web request. *You will be responsible for ensuring all documents and processes are compliant with company procedures and local legislation so any knowledge of Belgian country legislation would be an asset to this role. *This role also requires careful data input in to the in house system. The key requirements we would be looking for are; *Native level speaker in French AND Dutch AND English *Previous Telephone experience *Previous HR, admin or customer service experience in an office or call centre environment *Previous experience of data entry into internal systems *MS office experience *Ability to work in a busy, fast paced environment *Excellent attention to detail *Any previous experience of using salesforce and/or internal recruitment/HR systems would be a bonus! This is a fantastic opportunity to join a friendly and successful team working for a leading global brand! This position is a 6 month fixed term contract with a possibility of converting to a permanent position. This role requires an immediate start. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website www.eurolondon.com