Team: Financial Services and Support
Languages: English & French
About me: I have been at Euro London since Feb 1996 and started up the City Temps desk from scratch on the support side of recruitment. I then developed and managed 3 areas of temporary recruitment and now manage the Permanent Financial Services and Support Divisions.
I have a passion for languages particularly French and enjoy travelling, networking/meeting new people and anything to do with politics and European history.
This job has now been filled but you may be interested in:
A growing London based Asset Manager, which manages several investment funds specialised in commercial real estate, is hiring a French speaking generalist Marketing professional. The position will support the marketing function and the various funds in their development and help to strengthen their growth. This position will be responsible for helping to implement the marketing strategy and promoting the various investment funds. You will assist with handling all the external communication of the group and will help drive customer acquisition. You will report to the Senior Marketing Manager and assist with the full marketing and communication strategy. Responsibilities: *Development of a strategic marketing plan including delivery of tactical marketing and advertising campaigns and programmes *Devise campaign strategies across email/CRM *Brand management and positioning of the business to ensure it is best placed to compete in the markets *Management of insight programme, including primary and secondary research, customer satisfaction and market analytics *Help to oversee all communications including media relations, PR and external communications *Development of client engagement programmes to improve brand loyalty *Producing adapted offers according to the market *Provide all BtoB marketing and promotional support *Assist with the structuring of financial products *Managing all aspects of online and offline production, from content to collateral *Assist with managing the marketing budget *Devise effective tracking and measurement procedures to ensure established campaign effectiveness and reporting on ROI *Supporting other members of the marketing team Your Profile: *Fluency in French to a native level *Strong marketing experience within the financial sector, preferably asset management and multi asset experience *Excellent interpersonal skills with the ability to influence at all levels across the business *Proven track record of successfully developing and implementing a marketing plan in a Financial service environment *Excellent presentation and writing skills in French/English This is an urgent hire and my client is looking to hire the right person immediately. They are a small but growing Asset Management firm; it's an exciting time to join the business. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
A privately-held Investment Management firm that manages portfolios for high net worth private clients and some of the world's preeminent institutions is looking to hire Client Service Investment Associates across the European team. The firm has grown significantly within the financial services industry over the past decade and they are now searching for highly talented and motivated individuals to join their workforce as a Client Service Investment Associate in their London office to work with clients across Scandinavia and The Netherlands. The ideal candidate will thrive in a fast-paced environment, will be detail-oriented, and possess a great attitude with excellent communication skills. Opportunity *Work for a successful Investment firm dedicated to performance, integrity, innovation, and providing world class service to clients *Gain business expertise and market knowledge through their comprehensive training and mentoring program *Succeed in an achievement-based culture with excellent lateral and vertical promotional opportunities *Provide exceptional support to clients and internal service and sales personnel Qualifications *Educated to degree level or equivalent experience *Language requirements: Fluent Swedish, Norwegian OR Dutch to a native level AND English *Preferably experience dealing with banks and other financial service companies regarding asset transfers and other important operational/back office needs *Demonstrable interest in the Financial Services industry *Personal or professional track record of achievement *Highly professional work ethic *Ability to handle multiple responsibilities and take initiative *Efficient organisational and time management skills If you are eager to make a difference and want to join a rapidly growing organisation, and think you are capable of providing exceptional operational support to internal and external clients, please apply immediately. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
My client is a world wide known Membership Organisation looking for a German speaking Service Support Specialist delivering the highest level of service, supporting their existing and potential members, partners and staff as well as regularly deputise for the European Service Team manager. Based in London you will be working Monday to Friday 9:00 am to 5:30 pm. The package offered includes £ 29-37k per annum plus private health care and pension schemes. Full training will be provided. RESPONSIBILITIES *Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved. *Identifying sales opportunities and passing leads over to the sales department *Producing customised reports upon request - membership, events, sales etc. *Contribute to the update of department policies and procedures *Take care of all German enquiries. Assist with events. Manage registration and onsite requirements for European Events *Host French Languages Online events (courses) *Assist with ad-hoc projects Skills *Fluent to native German/English speaker *Two-year minimum of experience in a B2B customer service, sales support, or help desk role including minimum of 6 months in a supervisory capacity. *Extensive knowledge on B2B Customer Service and Sales processes. *Strong written and spoken communication skills in both English and German *A team player as well as ability to work without supervision and natural capacity of building relationships with customers. *Extensive working knowledge of MS office, CRM software and basic knowledge of Salesforce.com *Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise *Excellent numeracy and Excel skills *A third language such as: French, Russian, Spanish, or other modern European languages a plus but not essential. If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com
Client relations Associate- Fluent Dutch and French Speaking Feel like every role people are calling you about is pure Sales related environment? Are you looking for a warm calls environment where you lead clients through the process? Are you a recent grad with a Business or economics degree? If your answers are yes yes yes, they I have an opportunity for you! A leading money transfer business is looking to bring on a French and Dutch speaker to their Client relations team! Based in central London, you will be working in a very enthusiastic team with a strong work ethic. Some of the Duties will include: -Onboarding new clients, this could be corporate clients or people sending money across to family and friends. -You would need to be conducting KYC due diligence. -Acting as a brand ambassador for the company ensuring that the clients receive and excellent level of service. -Sales, their will be a case of up selling to clients to ensure they have got the correct account. -Using the CRM system you will be managing prospective clients. -Make sure they are managed through the onboarding process effectively and in a timely manner. What they are looking for from you: -Fluent speaking Dutch and French. -Be degree educated. -Excellent communication skills -Previous experience with KPI's is beneficial -Excellent telephone manner. -Process driven! -Organised What the Company offer: -£20,000- 27,000 per annum (£29-30k OTE) -Excellent Benefits scheme -25 days holiday with your birthday off as well! -Annual volunteer day -Free breakfast, Friday drinks fridge, business casual wear, gym and much more! If you would like to apply for this position then please apply with your updated CV in a WORD format. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
Client Operations analyst- Graduate position Italian and Spanish speaking. Fintech, want to work in a growing transaction network based in the Heart of London? Looking for career growth? Looking for a company that really invests in you? Are you a critical thinker, problem solver, entrepreneurial and technical? Then I have a position for you, a growing mutual funds transaction provider have recently engaged with me to sources for some brainy grads to join their growing team. Role Purpose The person in this role will occupy a key position within the business as our client base and product range expands. This role will have specific responsibility for the company's production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients. Key Responsibilities *Proactively monitor the production services. *Provide first line support to the clients. *Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team. *Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production. *Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases. *Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer's perception and experience of the service. *Work with, and communicate to, all customers and internal technical staff during implementations. *Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe. *Maintain a high-quality service support and delivery. Required Knowledge & Experience *Fluent Italian with Spanish. *Good technical background. *Knowledge of the Mutual funds industry. *Degree educated in one of the following subjects Science, technology, Engineering and Maths *Some experience with SQL would be beneficial. *Strong work ethic *Attention to detail If you would like to apply for this position then please apply with your updated CV in a WORD format. Apply through here or send me and Email Directly! L.email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.