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German Financial Customer Executive

Bilingual German and English Speaking Disputes and Chargeback Case Handler

Looking for your next or first job in the AML industry? Are you a person who has an interest in the financial industry but doesn't know how to get your foot in the door?
This is your TIME and CHANCE to finally have your dream job in the Financial Industry!

Over the last couple of years, I've been providing German speaking agents for a well respected Banking and Financial company based in Milton Keynes.
They have been in the AML industry for more than 15 years and have built fantastic relationships with High German banking profiles.

At the moment we're looking for a fluent to native German speaker who has the Willingness and hands on mentality! We're looking for candidates that are passionate about customer service and have an interest in the financial industry.

Are you curious how your day would look like as a German and English speaking Chargeback Case Handler?
*Communications: Must be fluent in German and in English - and have OUTSTANDING written and verbal skills. - you will be speaking to Deutsche Bank cardholders and branches about ongoing cases
*Translating documents from German to English
*Ability to work with a high service and striving to help customers - you will be ensuring you following the chargeback procedure in accordance with Visa and MasterCard (don't worry we will train you up!)
*Taking ownership of cases and ensuring a high standard of work at all time
Sounds interesting right!

The best part of this job is we're looking for candidates that WANT to learn on a job!

Why work as Bilingual German and English Speaking Disputes and Chargeback Case Handler? Have you seen the benefits?
*29 days holiday including bank holidays rising to 33 with length of service
*Holiday purchase scheme- The ability to purchase a max of 5 days extra per year
**** Eyecare Vouchers, Childcare vouchers, Healthcare***
*Cash back for your everyday dental and health requirements (we only want to see a million dollar smile!)
*Contributory pension scheme with matched contributions
*Tax free bike scheme
*Life assurance
*Subsidised canteen
This is an amazing opportunity to get your foot in the door in a Financial Industry! We will give you the right tools and right training to become an outstanding Bilingual German and English Speaking Disputes and Chargeback Case Handler!



Alex Poyot

Team: Temporaries & Contact Centre Divisions

I specialise in: Temporary Recruitment

Languages: Spanish & French

I’ve been at Euro London since: 2015

About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.

If I were a famous person, I would be: Tony Stark (Iron Man)

Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.


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