Team: Temporaries & Contact Centre Divisions
I specialise in: Temporary Recruitment
Languages: Spanish & French
I’ve been at Euro London since: 2015
About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.
If I were a famous person, I would be: Tony Stark (Iron Man)
Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.
This job has now been filled but you may be interested in:
German Client Solution Desk Are you looking for a new challenge? Are you fluent in German and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful financial company. They are looking for fluent German speakers to join their client solution team. Experience is required. What you are going to do: *Provide 1st level support to internal and external users. *Manage email and telephone queries *Work closely with Product, Information Technology, Sales and other groups in the analysis, interpretation. *Utilize internal system (Salesforce Service Cloud) to log issues *Take part to internal projects (Salesforce, metrics, etc.) if and when required. *Produce ad-hoc reports and clients' usage statistics. *Enter sales opportunities into the platform and assign to relevant sales person for follow-up. *Identify, log and pass on leads to Sales /Ratings. What you have to have: *Educated to degree level or equivalent. *Customer focused with an exceptional client service approach. *Broad technical / product / content knowledge and understanding of clients' needs. *Prior experience in a client support role. *Quick learner with excellent attention to detail. *Highly motivated, flexible, proactive, and adaptable to change. *Excellent troubleshooting and problem-solving skills. *Team player with ability to work as an individual. *Excellent organisational and time management skills *Strong written and verbal communication skills. *Fluency in both written and verbal forms of English and German is essential. Other European languages fluency would be a distinct advantage. *Prior experience with Datafeeds, Web based platforms, API or Excel Add-in is a plus. Salary: 35K Working hours: Monday to Friday, office hours Location: Canary Wharf Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.