Senior Operations Specialist

Are you looking for a new, exciting role comprising operations, support, project management and client services? Do you have outstanding excel and analysis skills!?

If so, stop right there! I may have the perfect role for you!

We are working with a leading Membership Organization within the financial services and they are looking for an Operations Specialist. Your role would comprise client services, project management, events delivery/support, service operations and reporting. You will also be working on key projects and assisting the operations manager to motivate the team and support colleagues.


- Managing and resolving customer, sales and partnerships cases
- Project and process assistance
- Reporting and analysis
- Troubleshooting and support
- Events and hosting
- Onsite registration and web hosting for online events
- Answering phone calls and emails about products, services etc
- Identifying sales opportunities
- Process management and operational support
- Leadership


*Fluent English to business level
*3 years' experience in a customer service or project management role, Ideally B2B.
*Experience using salesforce
*Project management and analysis skills are essential given the nature of the role
*Experience speaking to C level clients
*Experience managing multiple internal project streams
*A team player approach to their work
*Excellent problem solving skills
*Excellent numeracy and Excel skills is a must
*Experience extracting data and reporting to clients
*Experience in financial industry would be a plus
*A very client focused approach to their work

This role is currently remote but will be in a central London office when offices go back.

Working hours are Monday to Friday 9:00 am to 5:30 pm.

Salary will be the equivalent of up to £38k per annum depending on experience.

If you feel that you are suitable for the role and are available immediately please send your CV in WORD format to

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at



Caryn Grosvenor

Title: Principal Consultant
Languages: English, Welsh, Spanish
Recruits: Multilingual professionals in London (temporary or temp to perm)

Caryn has nearly 5 years experience in multilingual recruitment. She speaks Welsh, Spanish and English and has many years experience living and working abroad. She specialises in temporary recruitment within London, so whether you’re looking for your first work experience in the big city or an opportunity to develop your career using your languages, Caryn will certainly be eager to help! Outside of work you will often find Caryn hosting a BBQ in her garden or jetting off to visit new countries!