Team: Customer Services and Contact Centre Division
I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad
Languages: German
About me: I was brought up in Germany and made England my home 13 years ago. I’m a very outgoing and sociable person that is obsessed with meeting new people and seeing new places!
Fun Fact: I lived on an island in Thailand for a year
This job has now been filled but you may be interested in:
Euro London Appointments are working with a leading electronics business as we look to augment their customer support division. The ideal candidate will be a friendly communicator, passionate about service and working closely with customers. You will provide courteous, friendly, and efficient customer service to all consumers via phone, email, and live chat. This is a hybrid position with 3 days office and 2 days home. The office is based in the City of London. Responsibilities: * Assisting with all sales-related enquiries. * Order management * Support the logistics departments * Providing post-sales communication * Building and strengthening the customer experience * Delivering exceptional product knowledge * Work closely with the finance team Necessary Experience: * Fluent German & English speaker (both written and oral) * Additional European language is a plus * Previous internal, external sales or telesales experience (preferably B2B) * Competent IT Skills. Microsoft Office suite, ERP systems and CRM software (Salesforce) Given the nature of the role, candidates must have an excellent command of both German and English (both written and oral). If you feel you are a suitable candidate for the role and are available immediately, please send your CV in WORD format to a.crisan@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.
Are you passionate about travel and are looking to use your language skills within this industry? We are currently recruiting for a leading organisation within tourism, based in West London, who are looking for a German speaker to join their friendly team as a Travel Support Coordinator. You'll receive some great benefits and will be working on a hybrid basis during the low season. Your duties will include general admin; accounts management; customer service and liaising with partners, amongst other things. Fluent German at a native/bilingual level is essential for this role and some experience in an office setting is desirable, along with great interpersonal skills and attention to detail. Whether you're a recent graduate, or you have years of experience, if you've got a passion for tourism, start your application now! The next step in your career is waiting for you! Given the nature of the role candidates must have excellent command of German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV and Cover Letter in WORD format to a.sarfo@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client.
Winner, winner, chicken dinner! Here's an amazing opportunity to work for a leading online gambling company, based in Central London. We are recruiting on their behalf for a Swedish/Norwegian-speaking Customer Care Advisor to work on a hybrid basis, going into the office only twice per week. Your duties will include answering customer queries by email or live chat fast and accurately; making sure players have a great experience; and general admin, amongst other things. Fluent Swedish/Norwegian to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. Ideally you will be proficient at Microsoft Office and have some experience with online gaming or payment processing. So, if you love casino games and enjoy working in a fast-paced environment, put your money where your mouth is and start your application now! You could hit the jackpot! The next step in your career is waiting for you, if you play your cards right! Given the nature of the role candidates must have excellent command of Swedish, Norwegian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.
Are you enthusiastic about technology? And have you got a passion for helping others? Then please do not look further as I have an amazing opportunity right here for you!!! We're currently recruiting on behalf of a leading electronics business, based in Central London, who are looking for a German-speaking Customer Care Advisor to work on a hybrid basis, going into the office 3 times a week. Your duties will include answering B2B queries in relation to deliveries by phone or email; liaising with suppliers; account management; overseeing the logistics, amongst other things. Fluent German to a native/bilingual level and at least one year experience in a customer service is essential, along with great interpersonal skills and attention to detail. Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.