Ce poste n'est plus disponible.
Vous pouvez consulter des offres similaires ou utiliser les boutons ci-dessous pour paramétrer une notification par alerte email lorsque des postes similaires seront ajoutés.

Trilingual Customer Service Executive (FR/ IT/SP/EN)

Are you a trilingul in any of these languages (English/French/Spanish/Italian) and are you determined, enthusiastic with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluency in 3 of these languages (English/French/Spanish/Italian) to be a part of their growing team in central London!

Within your role, you will be providing excellent service support for a wide range of customers in (English/French/Spanish/Italian), dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.

Responsibilities:
Fluency in at least 3 of these languages (English/French/Spanish/Italian), both written and spoken
Ideally have experience in a Customer Service or Retail
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player


Given the nature of the role candidates must have excellent command of at least 3 of these languages (English/French/Spanish/Italian). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

Consultant

image

Alvin Sarfo

I specialise in: Recruiting for London based Temporary Workers

Languages: German

About me: I was brought up in Germany and made England my home 13 years ago. I’m a very outgoing and sociable person that is obsessed with meeting new people and seeing new places!

Fun Fact: I lived on an island in Thailand for a year

Plus

This job has now been filled but you may be interested in:

 
  • Working Relationships: Working closely with the E-commerce Manager, Marketing, Sales, Logistics and Finance Departments. Duties/ Overview: The role of the Customer Support Coordinator is to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/product/service inquiries via phone and email, including support for online orders. Job Description 1.Handle incoming customer inquiries via phone, email and other channels, providing excellent customer service at all times. 2.Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. 3.Record all customer interactions ensuring that issues are resolved in a professional and timely manner. 4.Process web returns. 5.Liaise and build relationships with Marketing, Technical Support, Finance, and Sales to ensure effective resolution on all customer inquiries 6.Interact and communicate with our supplier and vendor partners regarding customer activity/orders. 7.Reporting on customer support, highlighting improvements and best practice. 8.Ensure smooth running of e-commerce flow through constant monitoring and taking appropriate action where needed. 9.Support other departments when required including both the Marketing and Sales Admin Teams. 10.To assist the E-commerce Manager as required in carrying out ad-hoc reporting tasks. Knowledge and Skills Requirements 1.To be able to speak fluent French & English is essential (another language is advantageous). 2.Excellent communication skills (both written and verbal) including a warm telephone manner. 3.Previous customer service experience is essential with a genuine interest in customer care. 4.Previous experience working in E-commerce would be an advantage. 5.Excellent organizational skills with ability to multi-task and extremely detail oriented. 6.Ability to resolve complaints and queries ensuring a high level of customer service. 7.Proactive and highly motivated team player. 8.Proficient in all Microsoft Office Packages. 9.Ability to work to tight deadlines and to be able to demonstrate excellent time management skills. General Attributes 1.Ability to work as part of a team and use own initiative - acts on various methods and strategies for solving problems and meeting objectives. 2.Willingness to learn and develop job skills. The job title classification stated is not definitive and the employee may be required to carry out other duties from time to time.

  • Are you a determined, enthusiastic, friendly Finnish speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Finnish to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Finnish and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Finnish and English, both written and spoken Min 1 year experience in a Customer Service/ Retail/ Hospitality Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both Finnish and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Responsibilities: *You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date. *Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion. *You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found. *Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine. *You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements. *At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return. *You will provide direct support to the Head of Property Management and Property Management team. Requirements *Proficient in Landlord and Tenant law *Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently; *Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp); *Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties; *Fluent in English and Mandarin

  • Are you a determined, enthusiastic and friendly with an interest in providinding excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Senior Customer Service Representative with at least 2-3 years of experience to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent English, both written and spoken Min 2-3 years experience in a Customer Service Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment Happy to work flexible hours Given the nature of the role candidates must have excellent command of English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Responsibilities: *You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date. *Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion. *You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found. *Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine. *You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements. *At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return. *You will provide direct support to the Head of Property Management and Property Management team. Requirements *Proficient in Landlord and Tenant law *Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently; *Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp); *Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties; *Fluent in English and Mandarin