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Customer Support Specialist - FRENCH

I'm currently working with a global lighting design company based in Northamptonshire that is seeking a fluent to native French speaker to join their small but successful customer services team. This company is currently enjoying a period of growing sales so you will be able to join this thriving environment.

Your key responsibilities in this role would be:
*To build relationships with customers and deliver the highest levels of customer service.
*To process orders and deal with order queries
*To support a busy sales team
*To be able to help customers with product returns and warranty queries

Ideal candidate will have:
*Fluent level of French and English language
*Previous experience with customer service and order processing
*Excellent administrative skills
*Knowledge of the order to cash process would be an advantage

As well as a competitive salary and a company profit-related bonus you will have the opportunity to grow within the company and progress into different areas. This is a fantastic opportunity to join a global organisation with a family feel.

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to p.kubicskoova@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.



Petra Kubicskoova

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad 

Languages: English, Slovak and Czech

About me: After obtaining my master’s degree in Psychology, I started my career in recruitment in Slovakia. I’ve been enjoying it for over 4 years now and recently I’ve made my dream come true by moving to London where I continue to work with multilingual candidates. When I have the time and money J I try to travel as much as possible.

Fun Fact: I’ve visited 15 countries in the past 12 months!


This job has now been filled but you may be interested in:

  • Are you a French speaker in Northamptonshire looking for a job that offers a competitive salary, fantastic opportunity for progression and that looks impressive on any CV? We are currently looking for French speakers in Northamptonshire to work as a Customer Service Advisor for one of our well-established clients. The job will pay £20,000 - £22,000 (depending on experience) and will start immediately. Working hours are Monday to Friday 8am - 5pm. Some of your responsibilities will include: - Speaking with customers in French - Communicating with couriers in French - Order Processing - Dealing with Returns What we are looking for: - Fluent French (written and spoken) - Admin or customer service experience a strong advantage - Good telephone manner essential - Excellent communication and organisation skills If interested, please apply with your CV or alternatively contact me on 0207 029 3751 or email t.chau@eurolondon.com