Team: Temporaries & Contact Centre Divisions
I specialise in: Temporary Recruitment
Languages: Spanish & French
I’ve been at Euro London since: 2015
About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.
If I were a famous person, I would be: Tony Stark (Iron Man)
Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.
This job has now been filled but you may be interested in:
Responsibilities: * Being the first point of contact for clients and customers via email and telephone *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment *Excellent written and verbal communication skills. Fluency in German needed *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages
*Market Research - telephone based interviewing *Well established Market Research company based in Central London *Working on a specific project which is taking place at the moment in Japan *Night shift hours at a hourly rate of £12.00 plus holiday pay *It is a Temporary position so that would mean there is no notice period and gives you more flexibility For this position you would ideally need to be: Experience in Market Research or Telephone Interviewing *Fluent to a native level in: Japanese *Fluent level of English *Fantastic communication skills *Keen to use language skills in a working and professional environment