Title: Principal Consultant
Languages: English, Welsh, Spanish
Recruits: Multilingual professionals in London (temporary or temp to perm)
Caryn has nearly 5 years experience in multilingual recruitment. She speaks Welsh, Spanish and English and has many years experience living and working abroad. She specialises in temporary recruitment within London, so whether you’re looking for your first work experience in the big city or an opportunity to develop your career using your languages, Caryn will certainly be eager to help! Outside of work you will often find Caryn hosting a BBQ in her garden or jetting off to visit new countries!
This job has now been filled but you may be interested in:
I'm personally pleased to say over the last years I've been working closely with an international financial loan company based in Central London. They're an established company and have been in the financial industry over the last decades and even reconsigned in different territories. My client provides to clients and start-up companies loans with a financial plan. They're a well known company and have office's across the world. They are currently expanding their international Support/Consultant team. I am recruiting at the moment for a Customer Service Advisor with fluent to native level Tagalog, to work in their lovely and friendly team. As the Customer Service Advisor you will be focusing on best advising the client with any questions they may have in regards to the services the company provide. Your daily responsibilities would look like this: You working with a high end Service and communicating with customer over various channels such as; - Phone, - E-mails - Different social media platforms. You will be responsible for large accounts focusing on the Philippines market and it's so important that you will update the customers and continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience, delivering and assisting fantastic service. Sounds interesting right? Please feel free to contact me if you're keen in this position.
Responsibilities: * Being the first point of contact for clients and customers via email and telephone *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment *Excellent written and verbal communication skills. Fluency in German needed *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages
*Market Research - telephone based interviewing *Well established Market Research company based in Central London *Working on a specific project which is taking place at the moment in Japan *Night shift hours at a hourly rate of £12.00 plus holiday pay *It is a Temporary position so that would mean there is no notice period and gives you more flexibility For this position you would ideally need to be: Experience in Market Research or Telephone Interviewing *Fluent to a native level in: Japanese *Fluent level of English *Fantastic communication skills *Keen to use language skills in a working and professional environment