Ce poste n'est plus disponible.
Vous pouvez consulter des offres similaires ou utiliser les boutons ci-dessous pour paramétrer une notification par alerte email lorsque des postes similaires seront ajoutés.

Customer Experience Specialist with German - Finance sector

I am now working with a financial institution that is everything but traditional. This company is helping small businesses with their finances and they are now looking for a great communicator with German language who will be taking care of their clients. If you want to be there for the clients throughout this journey, apply now!


You will be supporting your clients and with that you'll develop a great relationship with small and middle businesses in Germany. You'll be also in daily touch with your internal teams to provide them with any financial documents they might need from your clients.

In this role you will also be:
-Supporting clients with their loan applications
-Getting in touch with clients in case they have signed up for company's services so you can guide them through the process
-Providing information to clients about the complex products and services
-Handling calls in order to get all the needed information for the loan-approving process
-Supporting the German market


As mentioned this is anything but a traditional company therefore you will be working in a smart and casual environment with great benefits such as company retreats, active clubs, office yoga, enhanced parental leave, stock options, attendance to tech conferences and many more.


Send us your CV if you are:

-Native or near-native German speaker
-Fluent in English
-Experienced in Customer Service sector
-A great communicator and a great listener too
-Not afraid of business and financial terminology


If you are interested please contact me on 020 7029 3799 or send me your CV to p.kubicskoova@eurolondon.com.
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Consultant

image

Petra Kubicskoova

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad 

Languages: English, Slovak and Czech

About me: After obtaining my master’s degree in Psychology, I started my career in recruitment in Slovakia. I’ve been enjoying it for over 4 years now and recently I’ve made my dream come true by moving to London where I continue to work with multilingual candidates. When I have the time and money J I try to travel as much as possible.

Fun Fact: I’ve visited 15 countries in the past 12 months!

Plus

This job has now been filled but you may be interested in:

 
  • German speaking Customer Support Representative from £22,000 pa plus bonus and benefits! Are you a German speaker in London? At Euro London Appointments we are looking for German speakers for a number of Customer Support roles. Our clients vary from E-commerce, Global IT to Fintech and Travel companies in London looking for the best multilingual talent to join their international teams with opportunities of progression and development. They are looking to offer from £22,000 per annum plus benefits and bonuses. Job description: * Provide Customer Support to clients over emails and telephone for both the German and English market ensuring that the team targets are met. * Enter accurate data in respective systems. Work accordingly to the service level agreements states by management. * Make sure that all communication is of high professional standards Carry out all other tasks as assigned by the management team Support CRM, quality and incident management together with other administrative tasks Skills: * Customer orientation Outstanding communication skills in both English and German. * Able to work under pressure in a fast paced environment. * Ability to develop long lasting relationships with clients Team player supporting other team members and providing answers to questions to other colleagues when in need. * Friendly and outgoing with a professional approach. If you feel you have what it takes to be successful in this role, please do send your CV to Jason Fontanarosa (j.fontanarosa@eurolondon.com) for more information or simply apply online; the role is live and there's a desk waiting and following our client's selection process, you could be part of something special. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you a natural communicator and a people person? Are you always working towards customers' satisfaction? Apply today to join a growing e-commerce company based in Wimbledon. You will be working in a team that is working towards a common goal - be the experts in online retail and offer customers an amazing customer service experience. You'll be joining the company head office with a casual but busy atmosphere and also 4 office dogs! Your responsibilities will be: - Communicating with customers over the phone, emails and live chat - in English an French - Helping resolve customers' queries regarding the products - Actively reaching out to customers after they've placed their orders - Working on how to improve customer experience - Administrative tasks related to orders and customers' emails What you'll bring: - Fluent French and English language is a MUST as you'll be in daily contact with customers from France and the UK - Previous experience in a similar position - customer service, retail - Experience working towards goals - Previous exposure to online retail would be an advantage - Excellent attention to detail If you are interested please send me your CV to p.kubicskoova@eurolondon.com or apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • I'm now working with a company promoting healthy lifestyle through their exclusive brand of products based in London. The company is now seeking a fluent to native French speaker to join their customer services team. This company is currently enjoying a period of successful sales so you will be able to join this growing environment. The company also provides a great work-life balance with working hours between 8.30am-5pm, Monday to Friday. Moreover you'll be entitled to an excellent benefit package which includes 25 days of annual leave, pension scheme, wellness bonus and gym reimbursement in addition to working in a friendly and collaborative environment. Your key responsibilities in this role would be: *To build relationships with customers and deliver the highest levels of customer service. *To answer mainly inbound calls and emails from your customers *To process orders and deal with any order queries *To be able to help clients with questions on products, payments, order status *To support other team members and manager when needed Requirements: *Fluent French and English language *Previous experience with customer service *Excellent communication skills *Good attention to details and ability to build effective relationships with customers If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to p.kubicskoova@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Apply today to join a growing e-commerce company that still keeps its friendly atmosphere despite the impressive growth. You will be working in a team that is working towards a common goal - be the experts in online retail and offer customers an amazing customer service experience. You'll be joining a head office in Wimbledon with a casual but busy atmosphere! Your responsibilities will be: - Communicating with customers over the phone, emails and live chat - Helping resolve customers' queries regarding the products - Actively reaching out to customers after they've placed their orders - Working on how to improve customer experience - Administrative tasks related to orders and customers' emails What you'll bring: - Fluent German/French and English language is a MUST as you'll be in daily contact with customers from Germany/France and the UK - Previous experience in a similar position - customer service, retail - Experience working towards goals - Previous exposure to online retail would be an advantage - Excellent attention to detail If you are interested please send me your CV to p.kubicskoova@eurolondon.com or apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German speaking Customer Support Representative £22,000 pa My client is a world leading company specialised in health living nutritional products focusing in making of this world a better place for all of us. They are looking for German speakers to join their customer support team responsible to provide service to clients all over the world and developing long lasting relationships. Job description: *Provide Customer Support to clients over emails and telephone for both the German and English market ensuring that the team targets are met *Enter accurate data in respective systems *Work accordingly to the service level agreements states by management *Make sure that all communication is of high professional standards *Carry out all other tasks as assigned by the management team *Support CRM, quality and incident management together with other administrative tasks Skills: *Customer orientation *Outstanding communication skills in both English and German. *Able to work under pressure in a fast paced environment. *Ability to develop long lasting relationships with clients *Team player supporting other team members and providing answers to questions to other colleagues when in need. *Friendly and outgoing with a professional approach. Benefits: *A competitive salary *Personal trainer once a month *Career progression!!! *Breakfast for the office everyday *Free cafeteria with a Batista *Daily free company products *500 euros in referral scheme *Monthly events in the office If you feel you have what it takes to be successful in this role, please do send your CV to Jason Fontanarosa (j.fontanarosa@eurolondon.com) for more information or simply apply online; the role is live and there's a desk waiting and following our client's selection process, you could be part of something special. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com