Customer Support Agent with French

I'm now working with a company promoting healthy lifestyle through their exclusive brand of products based in London. The company is now seeking a fluent to native French speaker to join their customer services team. This company is currently enjoying a period of successful sales so you will be able to join this growing environment.

The company also provides a great work-life balance with working hours between 8.30am-5pm, Monday to Friday. Moreover you'll be entitled to an excellent benefit package which includes 25 days of annual leave, pension scheme, wellness bonus and gym reimbursement in addition to working in a friendly and collaborative environment.

Your key responsibilities in this role would be:

*To build relationships with customers and deliver the highest levels of customer service.
*To answer mainly inbound calls and emails from your customers
*To process orders and deal with any order queries
*To be able to help clients with questions on products, payments, order status
*To support other team members and manager when needed


Requirements:
*Fluent French and English language
*Previous experience with customer service
*Excellent communication skills
*Good attention to details and ability to build effective relationships with customers



If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT to p.kubicskoova@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Petra Kubicskoova

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in the UK and abroad 

Languages: English, Slovak and Czech

About me: After obtaining my master’s degree in Psychology, I started my career in recruitment in Slovakia. I’ve been enjoying it for over 4 years now and recently I’ve made my dream come true by moving to London where I continue to work with multilingual candidates. When I have the time and money J I try to travel as much as possible.

Fun Fact: I’ve visited 15 countries in the past 12 months!

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