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German Customer Service Advisor

German Customer Service Support
Are you looking for a new challenge?
Are you fluent in German and English and enjoy dealing with people and being part of a team?
I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required.

What you are going to do:
*Answer chats and emails to customers accurately
*Provide excellent customer service in an expedient manner
*Identify, research, and resolve customer issues.
*Improving customers knowledge and help them
*Improving the overall performance of the team
*Proving problem-solving skills
*High level of attention to detail
*Clear thinking and problem solving


What you have to have:

*Customer orientation
*Fluent English and German Speaker
*Efficient problem solving
*Stress-resistant
*High level of attention to details
*Team skills
*Professional and friendly manner when interaction with customers
*Clear thinking and problem solving
*Happy to work evenings and days shifts

Salary: 18K
Working hours: Any 5 days out of 7 (pro rota)

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Consultant

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Silvia Midoni

Team: Customer Services and Contact Centre Division

I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.

Languages: English, Russian and Romanian

Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.

I’ve been at Euro London since: May 2019

Plus

This job has now been filled but you may be interested in:

 
  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Native German language skills - Experience in customer service advantageous but not essential. - Availability to work over the Christmas period. - Excellent communication skills and telephone manner - Strong relationship building skills If you wish to find out more please apply to this advert or send your CV to t.chau@eurolondon.com. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • German Customer Service Support Are you looking for a new challenge? Are you fluent in German and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required. What you are going to do: *Answer chats and emails to customers accurately *Provide excellent customer service in an expedient manner *Identify, research, and resolve customer issues. *Improving customers knowledge and help them *Improving the overall performance of the team *Proving problem-solving skills *High level of attention to detail *Clear thinking and problem solving What you have to have: *Customer orientation *Fluent English and German Speaker *Efficient problem solving *Stress-resistant *High level of attention to details *Team skills *Professional and friendly manner when interaction with customers *Clear thinking and problem solving *Happy to work evenings and days shifts Salary: 20K Working hours: Any 5 days out of 7 (pro rota) Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.