German Customer Service Representative

German Speaking Customer Support

Are you looking for a new challenge?
Are you fluent in in German and English and enjoy dealing with people and has passion for hospitality?

I am currently recruiting for a successful, fast growing company They are looking for fluent German speakers to join their customer service team. Experience in Customer service would be advantageous but not necessary as full training will be provided.


Job description:
*Answer customer and employee calls, emails, community posts.
*Assisting customers with their technical and software related problems.
*Configuring and installing software over the phone at restaurant locations.
*Provide outstanding service.
*Accurately and efficiently log all contacts in sales
*Train staff, encouraging them to use the system.

Skills:
* Passion for customer service
* Efficient problem solving
* Strong communication skills in English and German
* Customer service and sales experience is beneficial
* Restaurant/hospitality experience is beneficial
*Support desk tools and live chat experience is beneficial


Salary: 26 K per year
Hours: any 5 days out of 7 pro route
Location: Finsbury

Consultant

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Silvia Midoni

Team: Customer Services and Contact Centre Division

I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.

Languages: English, Russian and Romanian

Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.

I’ve been at Euro London since: May 2019

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