Team: Customer Services and Contact Centre Division
I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.
Languages: English, Russian and Romanian
Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.
I’ve been at Euro London since: May 2019
This job has now been filled but you may be interested in:
German Customer Service Adviser Are you looking for a new challenge? Are you fluent in German and English and enjoy dealing with people and being part of a team? I am currently recruiting for an innovative and fast growing online retailer company ! Job description: *Customers service through the website *Assisting with customer queries relating to the product *Making outbound calls to customers after receiving their orders *Assisting with the management of social media sites *Completing necessary administrative tasks to a high standard *Occasional help with content writing, translations and testing the website will be required Skills: *Fluent German and English *Minimum 1 year customer service or retail experience *Highly competent in numeracy * Organized and methodical *Good computer skills *Ability to troubleshoot independently *Can work under pressure in a fast-paced environment *General administrative skills, as well as experience within a customer-facing sector *Excellent communication skills and phone manner *Switched on Benefits: * Salary: £22,000 bonus * 40 hours per week, 9-hours a day (including a 1-hour meal break) * 25 days holiday per year increasing with service public holidays * Friends & family vouchers * Regular Company lunches * Summer and Christmas parties * Team activities * Breakfast and snacks throughout the week Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
If you are a German Customer Support Representative who would like to join a huge reservation platform company read on… The company has been providing online services for more than 20 years. They are expanding their team and they have a very exciting plan, providing exceptional customer service. Do you want to contribute to this? Responsibilities Serves as main point-of-contact and undertakes responsibilities for the success of multiple customer projects.. Answer customer and employee calls, emails, community posts. Responsible for development and increasing effective and positive relationships with customers. Effectively recognizes, anticipates and manages customers' needs. Assisting customers with their technical and software related problems Providing online support to restaurants and diners Be flexible Profile required German/English fluent speaker Passion for customer service preferably in a software support environment Experience B2B and B2C Restaurant/ Hospitality experience 1 years experience providing customer support would be ideal - preferably in a software support environment Working knowledge of current Microsoft Windows operating systems If you felt that could be you, quick apply or send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.
Do you like to be around by animals? Would you like to bring your pet to work with you? Our client, an international company is currently looking for a Team leader to grow and expand the German market in the Consumer Goods industry. RESPONSIBILITIES *Lead, supporting and managing the German team. *Coach team members and new joiners. *Develop team's strengths, identify goals and organize the team. *Dealing with international clients and own responsibilities for multiple client projects success in the German Market. *Identify areas of improvement and growth, concerns and new challenges. KNOWLEDGE SKILLS *Must be fluent in English and native German, written and oral (plus French will be ideal) *Management and leadership skills. *Experience minimum 1 year managing a team. *Solid presentation, communication, and problem-solving skills... *Proficiency with Microsoft Office and web-related technologies *Bachelor degree is preferable BENEFITS *Competitive salary *Flexible hours start anytime (7-10) finish (4-7) 9 hours. *Breakfast and load of snacks every day! *25 days' paid holiday If you felt that could be you, quick apply or send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Are you a determined, enthusiastic and friendly with an interest in providinding excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Senior Customer Service Representative with at least 2-3 years of experience to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent English, both written and spoken Min 2-3 years experience in a Customer Service Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment Happy to work flexible hours Given the nature of the role candidates must have excellent command of English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Responsibilities: *You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date. *Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion. *You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found. *Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine. *You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements. *At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return. *You will provide direct support to the Head of Property Management and Property Management team. Requirements *Proficient in Landlord and Tenant law *Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently; *Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp); *Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties; *Fluent in English and Mandarin