Team: Temporaries & Contact Centre Divisions
I specialise in: Temporary Recruitment
Languages: Spanish & French
I’ve been at Euro London since: 2015
About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.
If I were a famous person, I would be: Tony Stark (Iron Man)
Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.
This job has now been filled but you may be interested in:
Are you a Dutch speaker? Are you looking for a couple of week's temp work to earn a bit of extra cash? Are you confident working over the phone and available at short notice? If so - we may have the perfect temp job for you! We are working with a leading market research company in London who have a short customer service project available. Keys skills would be: - Telephone based experience - Good IT skills - Some customer service experience would be beneficial - Good communications skills would be beneficial for the role This is a temp role for 1-2 weeks starting on MONDAY 30th SEPTEMBER Given the nature of the role candidates must have excellent command of both Dutch and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Responsibilities: * Being the first point of contact for clients and customers via email and telephone *Managing all customer needs and questions; resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment *Excellent written and verbal communication skills. Fluency in German needed *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages