A leading company within appliances is currently recruiting for a French speaking Virtual Product Expert for their London office. As a Virtual Product Expert, you will be working in a diverse and experienced team of coffee lovers to ensure we provide exceptional virtual customer service for our client. Your role will focus on demonstrating and selling high-quality coffee machines to make sure each customer receives a personalised and memorable experience.
What your responsibilities will be:
● Demonstrates both extensive product knowledge and a determination in finding the right machine and accessories for the client.
● Drive sales by engaging with clients in a welcoming and professional manner to meet individual and team targets.
● Develop and maintain strong relationships with clients, providing personalised support on how to use their products.
● Identify and progress new opportunities with existing and lapsed clients.
● Work as a team to drive sales of the range while taking ownership of personal performance.
You will ideally:
● Fluent to native level in French
● A positive and enthusiastic attitude to work
● Excellent communication skills both verbally and textually
● A passion for a great cup of coffee