Customer Success

A Top 100 Tech Track index company has an incredible opportunity for a bubbly and chatty problem solver to help them with hundreds of their clients. This role is an outstanding possibility to build upon your Customer Success experience and help small hotel and guest house owners connect with their exciting technology to manage their bookings.

Your profile:

  • Excellent customer service, time management and organisational skills
  • Fluent in German and English
  • Easily exceed the expectations of the customers in a positive and solution-oriented way
  • Ensure a helpful experience via all channels of communications, including phone and chat
  • Excited to work in a fast-paced, fun-loving environment

Your Role:

  • Assist customers with their questions concerning technology and bookings
  • Set up screen share to troubleshoot more pressing technical and usage issues
  • Handle business enquires related to guest reservations and interact with significant travel and booking agencies

 

If you have previous Customer Success experience and are looking for a role that is fun and really makes a difference, then please send your application in English or German to v.tarkovska@eurolondon.de

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. 

Consultant

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Viktoria Tarkovska

Consultant
 

Team: Sales and Marketing

Languages: English, Ukranian, Russian & German

 

Growing up in Ireland with Ukrainian parents, I was always surrounded by Russian, Ukrainian and English and developed a vast interest for languages. When I came Germany in 2017, I found myself truly connecting with the people their culture and mentality. After finishing my bachelor’s degree in American and British Studies I decided to embark upon an adventure into the world of international and multilingual recruiting. I specialise in the field of Sales and Marketing Recruitment, and I am always pleased to assist both clients and candidates in my area of expertise.

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