Field Service Engineer - South Germany (Munich)

Our client, a major Medical Technology player focusing on women’s beauty and health is expanding their presence in the South of Germany and is looking for a Field Service Engineer to join their team.


Key Responsibilities:

  • Install instruments at customer sites
  • Maintenance and accuracy of assigned inventory
  • Provide emergency service and repairs and Preventative Maintenance as requested by customers
  • Routinely complete administrative paperwork, such as but not limited to: Time Reports, Expense Reports, Inventory Reports, Equipment Checklists, and Field Service Reports.
  • Supporting marketing activities such as exhibitions
  • Special assignments and administrative duties as directed by Field Service Manager or designate
  • Communicate and document customer feedback to Field Service Manager and/or appropriate departments
  • Promote service agreements to customers
  • Perform other assigned duties as required


Key Qualifications and Experience:

  • Technical proficiency servicing instruments in the field, and a general knowledge of corporate related processes and disciplines
  • Ability to troubleshoot complex mechanical systems
  • Strong interpersonal and customer satisfaction skills
  • Effective time management skills
  • Professional and effective internal and external communication skills
  • Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers
  • Proficient use of Microsoft products (Word, Excel, Outlook) 
  • Fluent Written and Spoken Language Skills in German and English is a MUST
  • Working knowledge of various troubleshooting/analysis tools (Tiny Click, Macros, Data Acquisition, etc.)
  • Proficient use of relevant instrumentation and equipment
  • Demonstrable experience in a field service position working with customers to resolve problems related to medical equipment (preferably lasers or similar)


Interested in taking the next step as a Field Engineer? If you meet these criteria then please send your full CV via email to Joanne Zechariah at

I look forward to hearing from you!


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