Technical Success Manager French Speaking

E-commerce companies have been booming for the past two years and this tech vendor has definitely be a huge part of their success with their User-Generated Content SaaS platform and their network of over 10'000 retailers.

Would you like to join them and support their growth?

We're looking for French speaking Technical Success Manager/Technical Support Consultant to support and guide their customers through good usage of their platform, troubleshoot issues they might be facing and be involved with web technologies (CSS, HTML, JavaScript)

The main responsibilities:
Provide high level of support to customers in regards to the platform
Troubleshoot issues, escalate if needed
Be involved with web technologies (CSS, HTML, Javascript)
Guide customers through best usage of the software

Your ideal profile:
2 years in a Software technical support role B2B
!ESSENTIAL Native French and excellent communication in English!
Analytical and detail-oriented
Experience with web technologies HTML, CSS, JavaScript, SQL, XML, etc

The perks:
Amazing work culture (over 4.2 stars on Glassdoor)
Investment in your career growth
Great compensations
Flexibility on WFH/Office work

Location: West London
Salary range: £35'000-£40'000
Start date: ASAP

If you believe this could be you, click apply or send your CV to

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.



Jefferson Seng

Life Highlights: I was born and raised in Geneva, Switzerland, a small yet international and busy city. I went on studying Economics and Management which led me to an accounting opportunity. Although it was an enriching experience, it unfortunately lacked the warmth of human interaction.

All my following roles allowed me to work more closely to people, even pushing me to relocate to London, thus giving me the chance to broaden my horizons and meet hundreds of fascinating characters.

It motivated me to embrace this new career path in IT recruitment, a role that combines both a fast-paced and challenging environment and fruitful encounters with people from all cultures and ways of thinking.

Outside of work: In my spare time, there’s four things I love to do: going out in London and socialising with friends and new people; reading a book, may it be classical literature or self-development; playing a game or two (or three) of Badminton or Ping-Pong; playing the ukulele (I started not too long ago so don’t bother asking me to play for you yet).

Fun fact: Don’t try to guess my ethnicity or my age, it is not worth the effort!

If I was a famous person: I would like to be Bruce Lee. Why? His physical and mental strength, his wisdom in exploring life philosophy, his creativity in bringing all martial arts he learned into one of his own and his polyvalence in his career (actor, film director, athlete, author and more) are in my opinion to be taken as an example.

All that said, I’m looking forward to hearing more about you and the opportunities you are looking for!