Customer Experience Team Lead - Night shift

If you are a Customer Experience Team Lead who would like to join a luxury fashion brand company read on…

The company has been providing the coolest clothes created by curated in-house, from store design and develop to their brand. They are expanding their business and they have a very exciting plan, providing an exceptional customer service. Do you want to contribute to this?

Responsibilities

-Responsible for daily operations and ensuring the department capacity and keep service levels.
-Increase the customer satisfaction scores.
-Managing a multilingual team, control their performance, development and HR administration.

Profile required

-1-2 year's previous Team Lead/Supervisor/Management experience
-Leadership and management skills
-Quick learner, solution-oriented and problem-solving skills
-2ND language will be a bonus.
-Night shift experience is also preferable but not essential.

If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

Consultant

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Olga Diaz Munoz

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