I am partnering together with an international and growing private academic institute for higher learning. They are growing their Student Services team and we are looking for two Student Advisors, one for the DACH market and one for international students. The role is based centrally in Frankfurt am Main and is a full time role offered as hybrid (3 days office / 2 days home-office).

Student Advisor (m/f/d) – Fluent German or Fluent English

Permanent Position/ Hybrid / Frankfurt am Main

The Challenge

As the new Student Advisor and part of the student services team, it will be your responsibility to support students with the transition into student life and assist and help them during their time at the university. This will include giving advice and answering any questions in regards to the study programme that you are in charge of, as well as general support and problem solving regarding the every day life at the Uni.

Your responsibilities will include:

• Individual support to the students in regards to questions surrounding the different student programmes or student life in general
• Organise smaller and larger events and different information evenings to support the students
• Manage all documentation surrounding the student services: for example student IDs, invoices, student data
• Work closely together with other departments in the school such as the faculty, programme teams, career counselling etc.

The Right Candidate

For this role we are looking for someone with a background in customer support. We are happy to consider candidates with fluent German and/ or English and as there are 2 roles, both mor junior and more experienced candidates.

Your experience should include:

• University degree or equivalent is of advantage
• Experience in a customer support, account management, office support, administrative role
• Interest in education, training and coaching
• Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
• Excellent listening, oral, and written communication skills
• Ability to work independently and manage priorities
• Fluent German and/ or English is required

The Benefits

This is a fantastic opportunity for someone interested in supporting and working with people. You will be joining a growing team and be part of a very successful and international organisation.

Interested? If you meet these criteria then please send your full application with the reference number 351945 via email to Karin Furberg at k.furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.