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  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Reporting to the Director of Operations, the Operations Manager is a member of Europe, Africa, and Middle East team responsible for managing the company's operations in the region and instituting processes & systems that provide effective internal management. This person will work closely with various EMEA teams including sales, marketing, events, etc. and along with global counterparts to continuously improve operational effectiveness and create processes and systems to support high growth in the region. The Operations Manager will have direct responsibility for managing, developing and providing day to day leadership and oversight to the Operations team. Responsibilities Service operations: Day to day management of all customer and sales service along with event operations activities ensuring all work is delivered within agreed service levels (timeliness and quality). Manage capacity across the team to ensure effective workload balance to meet service targets and release timelines. Build and maintain departmental structure, operating standards, and practices that are responsive and adaptable to evolving business needs. Establish KPIs, measure, review, and report on service levels including output quality and volumes of workload/cases. Salesforce administration: Support day-to-day use of Salesforce by all members in the region to ensure customer and business objectives are achieved. Identify and define business requirements for the region and initiate and prioritize enhancement, gap analysis, and prepare user stories. Partner with Global Operations and IT teams to design, develop, test, release complex workflows rules, validation rules, formulas, custom workflow, process builder, page layouts, custom fields/objects, and other Salesforce.com customisation. Work with various functions and end-users to identify, document, and communicate standard business processes as they relate to Salesforce. Hands-on configuration and data migration experience to execute on requirements in partnership with key stakeholders. Projects and process management: Map the key business processes, document and ensure they are reviewed frequently for updates. Manage operations planning and reporting. Conduct appropriate business analysis in order to propose solutions to support the growth and expansion of the business. Design and implement the necessary automation of processes and systems across the region. Establish standards, parameters and wider expectations for quality, accuracy, timeliness of work expected. Propose initiatives to improve customer experience and drive efficiencies. Drive improvements and make recommendations to enable the ongoing improvement of processes. Team management: Lead and motivate teams to provide an excellent level of service to internal and external customers and to implement the culture of high performance and continuous improvement. Coaches and mentors the operational specialists in performing their day-to-day tasks ensuring goals, KPI's and training plans are clear, managed and aligned with the operational strategy. Qualifications and experience Minimum Bachelor's Degree in a business or IT related field required. Minimum of 3 years of experience leading a diverse group of support functions. Customer service orientation with a demonstrated desire to exceed expectations - ability to serve multiple customers and deliver an excellent employee experience. Certified Salesforce Sales Cloud and Administrator. Strong Stakeholder Management, Project Management & Influencing skills with a good understanding of Lean and Business Process Management techniques. Experience in managing teams across different locations, coaching, mentoring. Technology-savvy with an advanced user of applications like MS Visio, project management solutions, reporting and analytics tools like Qlikview, Power BI, etc. Fluent written and spoken English is a must, additional European language preferred (German, French, Spanish, Polish, Russian).

  • Our client is an international Mobile Marketing start-up based in central Paris and with offices in London (HQ), Frankfurt, New York, Geneva, Tokyo, Hong Kong and Singapore. They specialize in bespoke Mobile Marketing campaigns for premium brands.    Responsibilities Reporting to the Account Director based in London, you will be responsible for managing social media DISPLAY campaigns. You will work closely with the sales team and manage French and international mobile campaigns for luxury brands and their respective media agencies. Campaign Management: Ensuring that campaigns go live on time and run smoothly. Respond to client requests (media agencies & direct clients) from all industries (Luxury, B2B, Travel, Finance, Banking, Automotive, FMCG, etc.). Produce reports on campaign results analytics (PPT / Excel) to present to clients Coordinate projects with the traffic team, technical team, studio for ad design and clients Client management: Have a consulting role for clients in terms of optimising campaigns, competitor analysis and creative ideas when reporting to clients. Work along with sales managers on preparing reports and presentations or sourcing new clients. Create and deliver sales documents using industry market trends, and marketing solutions. Liaise with clients proving articulate, clear briefs and defined ways to ensure smooth delivery and communication over the course of the project.   Profile required Experience in Campaign Management or Account Management for mobile advertising (display) Analysis and reporting skills, as well as good communications skills Good command of Excel, PowerPoint French & English are mandatory Extremely well organised & structured. At ease working in a small team   What the company has to offer: Salary: 30-40K€ Offices based in central Paris Growing and development opportunities Training in their London office A fun and startup environment    Please send your CV to m.collins@eurolondon.fr   Please note that only shortlisted candidates will be contacted    

  • Applications will only be accepted if: - You are bilingual in another language other than English (language graduates accepted) - You have 6 months recruitment experience OR studied languages at university *** Please do not apply if you do not meet the above criteria *** Are you looking for a company to help you start or advance your career in recruitment? Are you looking for a fun and fast-paced working environment that values employees for their people skills and their linguistic ability? Well, Euro London Appointments are hiring! We are currently looking for multilingual candidates to join the Euro London team as recruitment consultants. Candidates with more than 6 months recruitment experience will be at an advantage, however we will still consider candidates that have: - A bachelor's degree in language - Outstanding communication skills - Excellent telephone manner - Strong motivation and drive - Good negotiation and persuasion skills What will you get in return? Euro London is a fantastic company to work for but we can be quite picky in choosing who gets to join our fun and ambitious teams. However, successful candidates will receive: - a competitive commission structure (this is how you can make big money with our agency!) - Company incentives for hitting target (tropical holidays, expensive lunches/dinners etc. the list goes on!) - 23 days holiday your birthday off and not including bank holidays! - Private healthcare - Life insurance - Private pension - Free fruit during the week and free drinks on Fridays - Regular social events I would honestly be here all day if I tried to include them all! To put it very simply, we are looking for bright, ambitious and crucially: multilingual candidates to join our company. If you believe that could be you, then please get in touch with me! Theo Chau 0207 029 3751 t.chau@eurolondon.com

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Supporting the IT infrastructure of a company shouldn't be a solitary task. Why not join an outstanding IT department's team, gain international exposure and provide your help to colleagues from all around the world? A top 10 global & successful law firm is looking for an ideally bilingual Global IT Support Analyst to expand its team in Manchester. You will provide a technical 1st line support to the many offices of the company - UK, Germany, Spain, France, US, Asia - for a wide variety of issues and escalate when necessary. Your ideal profile: *2 years' experience in an IT Support Analyst position *Broad technical skills with excellent knowledge of Windows 10 and Office 2016 * Ability to work on a fixed shift from 3:00 pm to 11:00 pm (don't worry, you won't be by yourself) *Excellent communication in English *Extra bonus point if you speak German, French, Spanish, Italian or any additional language The main responsibilities: *Provide global IT support remotely or on-site for Mobile, Desktop, Laptop, Windows, Blackberry, Cisco, VPN, Active Directory, Exchange Server, etc. *Document and resolve tickets in a timely manner *Escalate issues to 2nd and 3rd line when necessary The perks: *24 days of holiday 8 bank holiday *Extensive Training *Pension, healthcare and gym membership *An excellent team of hardworking, generous & collaborative people Location: Manchester Salary range: £20'000 to £30'000 Start date: ASAP If you read that far and you felt that Global IT Support Analyst could be you, quick apply or send your CV to j.seng@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • Are you a Dutch or French speaker near to Reading/Berkshire looking for well-paid work with a company that makes a fantastic addition to any CV? I am currently recruiting Dutch or French speakers to work as Business Development Executives for my client in Berkshire. The office is a stones throw from Reading station, which already has great connections to London and nearby counties, but will be even better connected with the introduction of the new Elizabeth tube line later this year. Hours are 7:45am - 4:30pm Monday to Friday with an hour for lunch. You also receive 15 minutes break in the morning and 15 minutes break in the afternoon. Basic salary begins at £26,000 but there is a competitive commission structure allowing top performers to take home over £50,000 per annum. We are looking for candidates who: - Are fluent in Dutch or French - Are Target Driven - Have excellent communication skills - Have great negotiation and persuasion skills Having experience in Customer Services or Business Development, Lead Generation, Sales, Account Management or Telemarketing is a highly desirable but not essential. Responsibilities: - Lead generation for the sales team - Calling both Dutch/Czech and English businesses - Organising meetings with clients - Researching companies - Identifying sales opportunities The company provides training and offers fantastic opportunity for progression for talented candidates. If you think you might be interested please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to hearing from you!

  • Are you a French speaker in Northamptonshire looking for a job that offers a competitive salary, fantastic opportunity for progression and that looks impressive on any CV? We are currently looking for French speakers in Northamptonshire to work as a Customer Service Advisor for one of our well-established clients. The job will pay £20,000 - £22,000 (depending on experience) and will start immediately. Working hours are Monday to Friday 8am - 5pm. Some of your responsibilities will include: - Speaking with customers in French - Communicating with couriers in French - Order Processing - Dealing with Returns What we are looking for: - Fluent French (written and spoken) - Admin or customer service experience a strong advantage - Good telephone manner essential - Excellent communication and organisation skills If interested, please apply with your CV or alternatively contact me on 0207 029 3751 or email t.chau@eurolondon.com

  • Are you interested in joining an international team? Do you enjoy being in contact with customers? Then, this position is for you! Our client is in the medical devices industry and help improve people’s lives. Role You will have a global view of the daily business of the service. You will work with internal team (logistic, engineer, Sales Admin, Service manager) and customers. You will provide a high level of service to customers on incident management, invoicing, maintenance contracts and organize the activity of the office around customer’s needs. You will be responsible for the following duties: Receive and open service request from customers Customer claims follow up with internal team Following up on customer quotations Raise customers’ orders, control & invoicing Maintenance contract offer to customers Planning management of preventive visits Events analysis on customer installed base Follow up of repairs Oracle database update Digitalization on Oracle of all archives generated Requirements Perfectly fluent in French & English. Experience of working on an Administrative Customer Service position. Experience of the medical, pharmaceutical industry will be highly valuable. A real desire to evolve within a lifesaving industry and grow with the company.  Experience within an international environment.  Excellent proven customer service skills (dealing with internal and external customers) Other details: Growing opportunities within the company, full training and supportive environment Salary: basic + bonus + Benefits (Lunch Vouchers, Mutuelle, Life Insurance, Pension fund) Please send your CV to c.dangelo@eurolondon.fr Please note that only shortlisted candidates will be contacted

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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