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  • Czech or Slovak Customer Care - Athens, Greece DESCRIPTION Are you a ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users' requests through multiple contact channels (Phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. REQUIREMENTS JOB REQUIREMENTS - Being native in Czech or Slovak B2 level of English - Politeness, courtesy and good communication skills. - Time management and multitasking abilities. - Ability to work in groups. - Flexibility in working hours and ability to work in shifts. - Software skills. WHAT'S ON OFFER FOR YOU -Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport. -Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc. -Paid trainings to keep you up to date on products and procedures. -In-house doctor and medical insurance. -Excellent career advancement opportunities. -International working environment. -Company-organized festivals, parties, excursions etc. throughout the year. -Discounts for our employees all over Athens. For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 7 hours per week and hours must be worked between Monday to Friday with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Czech fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Czech which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Czech which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Czech * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 7 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Are you a Czech speaker looking for an entry level position in the Translation industry? I'm working alongside one of the industry giants in iGaming to help build a completely new translation team who will pioneer and lead development into the Czech! Your main duties will include (but are not limited to): *Translating website content into Czech *Proofreading translated content *Localization and QA of all Czech material *Ensuring that all translations adhere to the company's style guide *Advising on the best possible presentation on content translation Skills required: *Fluency in Czech to mother tongue standard *Excellent command of both written and spoken English *Previous translation experience preferred but not essential *Passion and enthusiasm to create a new team * What they can offer you: *Your big break in the translation industry *Experience with a globally recognised company *Performance related bonus *Relocation package This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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