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  • Fluent French Customer Services Buckinghamshire We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents. Do you speak fluent French as well as English? We have just the job for you! Come and join a friendly International team of professionals, serving customers across Europe. This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region. About the role: * Accurate and timely entry of orders onto the order management system. * Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress. * Checking progress, lead-time and quantity for each order. * Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met. * Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team. * Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan. * Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers. * Running and monitoring back order reports. * Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales. * Liaising with Credit Control/Finance. The ideal candidate: . Fluency in English French. . Previous Customer Services or Sales Administration experience in a B2B environment. * Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage. * Experience of liaising with customers / internal departments located outside the UK would be an advantage . MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Fluent German Customer Services Buckinghamshire We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents. Do you speak fluent German and English? We have just the job for you! Come and join a friendly International team of professionals, serving customers across Europe. This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region. About the role: * Accurate and timely entry of orders onto the order management system. * Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress. * Checking progress, lead-time and quantity for each order. * Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met. * Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team. * Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan. * Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers. * Running and monitoring back order reports. * Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales. * Liaising with Credit Control/Finance. The ideal candidate: . Fluency in English and German. . Previous Customer Services or Sales Administration experience in a B2B environment. * Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage. * Experience of liaising with customers / internal departments located outside the UK would be an advantage . MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • I am searching for an Inside Sales Representative to cover the DACH territory to join a pioneer at the edge of the enterprise. Their products, software, services, analytics and solutions are used to intelligently connect people, assets and data. POSITION PURPOSE To develop and promote the sales of products in the assigned territory/country. Partnering with existing Reseller accounts and identifying growth opportunities. PRINCIPAL ACCOUNTABILITIES Develop and maintain relationships with resellers. Proactively engage with resellers through outbound calling. Profiling of reseller's business and analysis of revenue data to identify product focus, opportunities, wallet share and competitor products. Identifies resellers to target, evaluating revenue spent over previous quarters. Supports telesales campaigns and promotions in line with RCM / RSM (Regional Channel / Sales Manager) objectives and timelines. Provide recommendations for alternative Products and supporting information aligning with all available resources to closure. Inbound reseller response handling as the point of contact for the resellers. Directing queries and liaising with other departments as relevant. As part of the regional sales team, the role is to identify further opportunities, updates on sales forecast, competitive analysis, pricing and reseller trends. Continually reviews information to improve accuracy. Provides weekly status reports to sales team including forecasting new opportunities. Maintains and updates opportunities and forecasts within SFDC (Salesforce.com). Ensures close collaboration with RCM/RSM and Partner Interaction Centre (PIC Team) as well as continued feedback on lead allocation to the target partners Responsible for the continued engagement with registered ISV/IHV, application partners to ensure the CAM/AM's are engaged and aware of the Sales funnel generated from the ISV rewards program through to sales conclusion. Self-Development - Take responsibility for a pro- active approach to collaboration within the regional assigned teams. Aspire to lead the growth of our product offering in the unmanaged channel accounts Training / Systems - Ensure full awareness of commercial product offering to the channel, attend and complete on-line training tools as they become available in a timely manner. QUALIFICATIONS AND EXPERIENCE Excellent communication skills - both written and verbal. Able to communicate technical information. Fluent in German as well as English Builds relationships and customer focused Sales disposition, takes ownership for accounts and result driven Analytical skills Product knowledge Self-management of role - self-starter, motivated and organised Flexible in approach MS Office including Excel and PowerPoint Siebel knowledge & Salesforce.com (although not essential). To be considered, please submit your CV to c.aguilar@eurolondon.com

  • I am searching for an Inside Sales Representative to cover the DACH territory to join a pioneer at the edge of the enterprise. Their products, software, services, analytics and solutions are used to intelligently connect people, assets and data. POSITION PURPOSE To develop and promote the sales of products in the assigned territory/country. Partnering with existing Reseller accounts and identifying growth opportunities. PRINCIPAL ACCOUNTABILITIES Develop and maintain relationships with resellers. Proactively engage with resellers through outbound calling. Profiling of reseller's business and analysis of revenue data to identify product focus, opportunities, wallet share and competitor products. Identifies resellers to target, evaluating revenue spent over previous quarters. Supports telesales campaigns and promotions in line with RCM / RSM (Regional Channel / Sales Manager) objectives and timelines. Provide recommendations for alternative Products and supporting information aligning with all available resources to closure. Inbound reseller response handling as the point of contact for the resellers. Directing queries and liaising with other departments as relevant. As part of the regional sales team, the role is to identify further opportunities, updates on sales forecast, competitive analysis, pricing and reseller trends. Continually reviews information to improve accuracy. Provides weekly status reports to sales team including forecasting new opportunities. Maintains and updates opportunities and forecasts within SFDC (Salesforce.com). Ensures close collaboration with RCM/RSM and Partner Interaction Centre (PIC Team) as well as continued feedback on lead allocation to the target partners Responsible for the continued engagement with registered ISV/IHV, application partners to ensure the CAM/AM's are engaged and aware of the Sales funnel generated from the ISV rewards program through to sales conclusion. Self-Development - Take responsibility for a pro- active approach to collaboration within the regional assigned teams. Aspire to lead the growth of our product offering in the unmanaged channel accounts Training / Systems - Ensure full awareness of commercial product offering to the channel, attend and complete on-line training tools as they become available in a timely manner. QUALIFICATIONS AND EXPERIENCE Excellent communication skills - both written and verbal. Able to communicate technical information. Fluent in German as well as English Builds relationships and customer focused Sales disposition, takes ownership for accounts and result driven Analytical skills Product knowledge Self-management of role - self-starter, motivated and organised Flexible in approach MS Office including Excel and PowerPoint Siebel knowledge & Salesforce.com (although not essential). To be considered, please submit your CV to c.aguilar@eurolondon.com

  • I am searching for an Inside Sales Representative to cover the Nordic territory to join a pioneer at the edge of the enterprise. Their products, software, services, analytics and solutions are used to intelligently connect people, assets and data. POSITION PURPOSE To develop and promote the sales of products in the assigned territory/country. Partnering with existing Reseller accounts and identifying growth opportunities. PRINCIPAL ACCOUNTABILITIES Develop and maintain relationships with resellers. Proactively engage with resellers through outbound calling. Profiling of reseller's business and analysis of revenue data to identify product focus, opportunities, wallet share and competitor products. Identifies resellers to target, evaluating revenue spent over previous quarters. Supports telesales campaigns and promotions in line with RCM / RSM (Regional Channel / Sales Manager) objectives and timelines. Provide recommendations for alternative Products and supporting information aligning with all available resources to closure. Inbound reseller response handling as the point of contact for the resellers. Directing queries and liaising with other departments as relevant. As part of the regional sales team, the role is to identify further opportunities, updates on sales forecast, competitive analysis, pricing and reseller trends. Continually reviews information to improve accuracy. Provides weekly status reports to sales team including forecasting new opportunities. Maintains and updates opportunities and forecasts within SFDC (Salesforce.com). Ensures close collaboration with RCM/RSM and Partner Interaction Centre (PIC Team) as well as continued feedback on lead allocation to the target partners Responsible for the continued engagement with registered ISV/IHV, application partners to ensure the CAM/AM's are engaged and aware of the Sales funnel generated from the ISV rewards program through to sales conclusion. Self-Development - Take responsibility for a pro- active approach to collaboration within the regional assigned teams. Aspire to lead the growth of our product offering in the unmanaged channel accounts Training / Systems - Ensure full awareness of commercial product offering to the channel, attend and complete on-line training tools as they become available in a timely manner. QUALIFICATIONS AND EXPERIENCE Excellent communication skills - both written and verbal. Able to communicate technical information. Fluent in Swedish or Dutch as well as English Builds relationships and customer focused Sales disposition, takes ownership for accounts and result driven Analytical skills Product knowledge Self-management of role - self-starter, motivated and organised Flexible in approach MS Office including Excel and PowerPoint Siebel knowledge & Salesforce.com (although not essential). To be considered, please submit your CV to c.aguilar@eurolondon.com

  • I am searching for an Inside Sales Representative to cover the Nordic territory to join a pioneer at the edge of the enterprise. Their products, software, services, analytics and solutions are used to intelligently connect people, assets and data. POSITION PURPOSE To develop and promote the sales of products in the assigned territory/country. Partnering with existing Reseller accounts and identifying growth opportunities. PRINCIPAL ACCOUNTABILITIES Develop and maintain relationships with resellers. Proactively engage with resellers through outbound calling. Profiling of reseller's business and analysis of revenue data to identify product focus, opportunities, wallet share and competitor products. Identifies resellers to target, evaluating revenue spent over previous quarters. Supports telesales campaigns and promotions in line with RCM / RSM (Regional Channel / Sales Manager) objectives and timelines. Provide recommendations for alternative Products and supporting information aligning with all available resources to closure. Inbound reseller response handling as the point of contact for the resellers. Directing queries and liaising with other departments as relevant. As part of the regional sales team, the role is to identify further opportunities, updates on sales forecast, competitive analysis, pricing and reseller trends. Continually reviews information to improve accuracy. Provides weekly status reports to sales team including forecasting new opportunities. Maintains and updates opportunities and forecasts within SFDC (Salesforce.com). Ensures close collaboration with RCM/RSM and Partner Interaction Centre (PIC Team) as well as continued feedback on lead allocation to the target partners Responsible for the continued engagement with registered ISV/IHV, application partners to ensure the CAM/AM's are engaged and aware of the Sales funnel generated from the ISV rewards program through to sales conclusion. Self-Development - Take responsibility for a pro- active approach to collaboration within the regional assigned teams. Aspire to lead the growth of our product offering in the unmanaged channel accounts Training / Systems - Ensure full awareness of commercial product offering to the channel, attend and complete on-line training tools as they become available in a timely manner. QUALIFICATIONS AND EXPERIENCE Excellent communication skills - both written and verbal. Able to communicate technical information. Fluent in Swedish or Dutch as well as English Builds relationships and customer focused Sales disposition, takes ownership for accounts and result driven Analytical skills Product knowledge Self-management of role - self-starter, motivated and organised Flexible in approach MS Office including Excel and PowerPoint Siebel knowledge & Salesforce.com (although not essential). To be considered, please submit your CV to c.aguilar@eurolondon.com

  • One of the world's major bank is currently recruiting for a German speaking Fraud Analyst. Are you a person who has an interest in the financial industry but doesn't know how to get your foot in the door? This is your TIME and CHANCE to finally have your dream job in the Financial Industry! A little bit more about this position: *You will be responding to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients. *You will aid with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity. *You will build the credit card replacement orders and completes shipping materials. *Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts. For this position you would ideally need to be: Fluent to a native level in: German Fantastic communication skills Willingness to learn and develop Good telephone manner Some experience within the financial industry would be a benefit. If this sounds like your dream job, what are you waiting for, APPLY NOW!

  • Fluent German Customer Services Buckinghamshire We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents. Do you speak fluent German and English? We have just the job for you! Come and join a friendly International team of professionals, serving customers across Europe. This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region. About the role: * Accurate and timely entry of orders onto the order management system. * Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress. * Checking progress, lead-time and quantity for each order. * Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met. * Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team. * Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan. * Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers. * Running and monitoring back order reports. * Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales. * Liaising with Credit Control/Finance. The ideal candidate: . Fluency in English and German. . Previous Customer Services or Sales Administration experience in a B2B environment. * Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage. * Experience of liaising with customers / internal departments located outside the UK would be an advantage . MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Fluent French Customer Services Buckinghamshire We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents. Do you speak fluent French as well as English? We have just the job for you! Come and join a friendly International team of professionals, serving customers across Europe. This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region. About the role: * Accurate and timely entry of orders onto the order management system. * Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress. * Checking progress, lead-time and quantity for each order. * Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met. * Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team. * Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan. * Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers. * Running and monitoring back order reports. * Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales. * Liaising with Credit Control/Finance. The ideal candidate: . Fluency in English French. . Previous Customer Services or Sales Administration experience in a B2B environment. * Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage. * Experience of liaising with customers / internal departments located outside the UK would be an advantage . MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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