Services clients et centre d’appels

Répondre aux demandes de fonctions bilingues et multilingues dans les centre d’appels et les services clients est une mission intrinsèque à Euro London depuis plus d’une décennie. Vous présenter des candidats aux compétences multilingues et au relationnel client parfait, est une spécialité dans nous sommes fiers.

Nos dommaines d'expertise sont les suivants :

  • ​Services Clients
  • Centre d'appel

Notre réseau de consultants implantés en Europe permet à Euro London d’opérer à la pointe du recrutement en matière linguistique. Notre base de données pan-européenne se met à jour dans chaque bureau en temps réel afin de trouver les talents dont vous avez besoin.

  • Site Monitoring and Inspections: Monitoring the principal contractor and sub-contractors on site throughout the construction period to assess progress against the agreed construction programme plan and in adherence site rules, H&S and Environmental Management legislation. Carry out regular site inspections to ensure compliance and take necessary action as and when required. · Treat the equipment and systems on the site with extreme cautiousness, during the whole construction or installation process. · Facilitate access to the site without delay · Ability to resolve issues immediately, and also report and escalate timely, effectively and efficiently. Knowledge and Experience Good communication skills Relevant accreditations required: Site Management Safety Training Certificate (SMSTC), Construction Skills Certification Scheme (CSCS), HNC Degree or equivalent in Construction discipline Project Management qualification / experience NEBOSH Certificate in Occupational H&S

  • * Coordinate daily transports, including export & import vehicles * Be the point of contact for our Customers and Suppliers * Be confident in handling calls and emails from supplier and customers alike * Liaise with other departments/divisions both in the UK and EU, as required * Log, check and resolve queries with Transport purchases and invoices * Create and maintain operational task planners * Communicate issues, resolutions and updates to the Transport Manager * Provide reports for Transport Management * Proactively provide information on loads and transport details * Take the initiative to propose improvements to processes and performance * Maintain secure electronic and manual filing systems that allows for efficient retrieval and review * Manage and maintain any transport spreadsheets & logs, as required * Undertake project work and other relevant ad hoc tasks as directed * Assist with daily administrative planning * Other duties as the role develops

  • *** TO APPLY FOR THIS JOB, YOU MUST BE MEET THE BELOW CRITERIA*** - fluency in French, Spanish, Italian, Portuguese or German - experience managing customer service advisors within an office based environment During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent German essential - Experience in customer service an advantage but not essential - Excellent communication skills - Competency in all MS tools If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application

  • During these turbulent and unprecedented times, almost everyone is concerned for the future of our careers and for the future of our economy. It seems that most companies have stopped hiring, and with increasing numbers of people being laid off, getting a job is only going to get harder. However it is not all doom and gloom. It is business as usual at Euro London and we are still in contact with a number of superb clients who are determined to weather the storm and continue to hire. There will be life and an economy after Covid-19 and we hope that for the correct candidate reading this advert, we can help make a positive out of an overwhelming negative situation. So what are we looking for? - Fluent Danish - customer service experience (preferably within an office based environment but not essential) - Excellent communication skills and telephone manner - Commutable distance to Windsor. Please be aware that the role will initially start from home before you come back into the office. If you would like to find out more about the position and think you meet the above criteria, please do apply and I will call to discuss your application further if you are suitable for the role. I expect the competition for this vacancy will be very fierce so don't wait around! I look forward to receiving your application!

  • Are you a determined, enthusiastic, friendly Dutch speaker with great knowledge of leading a team and an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Online Gambling industry is currently looking for a Customer Service Team Leader with fluent Dutch to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Dutch and English, dealing with telephone calls, responding to emails and providing quality customer service, overseeing and expanding the team. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever needs they may have. Responsibilities: Fluent in Dutch and English, both written and spoken Must be experienced in leading a Customer Service team Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment Leadership skills and great attention to detail Preferably have an interest in the Online Gaming industry Given the nature of the role candidates must have excellent command of both Dutch and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Excellent Italian CS opportunity to work from Home in Athens (FYI - You need to be based ideally in Athens or anywhere in Greece. Relocation package offered for abroad applicants!!!) Excellent benefits bonuses for Italian speakers in Athens, Greece DESCRIPTION * Solving customers queries by phone or emails * Provide excellent level of customer services * Maintain strong professional relationships with all clients and customers * Reporting to team managers or team supervisor REQUIREMENTS * C1 level Italian with good English * No previous work experience required * Willing to relocate to Athens, Greece * Enjoy talking with people by phone and emails * Able to work in fast- pace and competitive atmosphere ON OFFER AND BENEFITS * Excellent Basic Salary (14 Salaries!!!) * Performance bonus * Flight ticket provided to Athens * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * 175%-day salary if work on Sunday or Greek holidays * Overtime paid * 2 extra full salaries paid per year (pro rata) * Training provided (paid) * International working environment * On-site canteen (discounts for employees) * Welcome event For immediate consideration, please email your CV to Alvin at a.sarfo@eurolondon.com

  • Excellent French CS opportunity to work from Home in Athens (FYI - You need to be based ideally in Athens or anywhere in Greece. Relocation package offered for abroad applicants!!!) Excellent benefits bonuses for French speakers in Athens, Greece DESCRIPTION * Solving customers queries by phone or emails * Provide excellent level of customer services * Maintain strong professional relationships with all clients and customers * Reporting to team managers or team supervisor REQUIREMENTS * C1 level French with good English * No previous work experience required * Willing to relocate to Athens, Greece * Enjoy talking with people by phone and emails * Able to work in fast- pace and competitive atmosphere ON OFFER AND BENEFITS * Excellent Basic Salary (14 Salaries!!!) * Performance bonus * Flight ticket provided to Athens * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * 175%-day salary if work on Sunday or Greek holidays * Overtime paid * 2 extra full salaries paid per year (pro rata) * Training provided (paid) * International working environment * On-site canteen (discounts for employees) * Welcome event For immediate consideration, please email your CV to Alvin at a.sarfo@eurolondon.com

  • Danish Speaking Customer Service Advisors Needed! Are you a fluent Danish speaker? Are you looking for a great new career in customer services in a dynamic, multilingual office? Stop right there!! We are looking for Danish speaking customer service advisors - no experience needed - just good, positive, enthusiastic candidates! Ideally candidates will have some experience working in a customer facing role and have great communication skills. Duties will involve: - Inbound calls, emails and online chat - You will be a primary contact for Danish speaking customers - Customer retention Key skills will be: - Attention to detail - Communication skills - Enthusiastic - Professional - Due to the nature of this role candidates must be fluent in both English and Danish What you'll get?! - £23,5000 per annum - The chance to use your Danish and English - A permanent contract - Excellent training This role is based in Slough so candidates must be able to commute there. * Given the current situation this role will begin as home based but will then be based in Slough. If you think you would be suitable for this role please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • IoT, Industrie 4.0 und M2M Communication sind dir bekannte Begriffe und du bist technisch interessiert? Du hast Lust auf Kundenverantwortung und ein tolles Arbeitsumfeld? Zögere nicht, die Chance ist zum Greifen nah: Bewirb Dich gleich jetzt! Mein internationaler Kunde in der IoT Branche Branche sucht eine/n Technical Account Specialist (m/f) Hamburg   Deine Aufgaben sind u.a.: Betreuung des Kundenstamms und Ausbau der Beziehung inkl. Steigerung des Umsatzvolumens Erster Ansprechpartner bei technischen Problemen Koordination zwischen Kunden und internen Stakeholdern Anforderungsprofil: Fließende Deutsch- und sehr gute Englischkenntnisse in Wort und Schrift Selbstständige, proaktive sowie erfolgsorientierte Arbeitsweise Angenehme Telefonetiquette Das macht die Stelle besonders interessant: Ausgewogene Work-Life-Balance Flache Hierarchien und kurze Entscheidungswege Interessante Entwicklungsmöglichkeiten   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format und Ihre Zeugnisse an Luisa Gröger, l.groeger@eurolondon.de. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben.  Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de.