Services clients et centre d’appels

Répondre aux demandes de fonctions bilingues et multilingues dans les centre d’appels et les services clients est une mission intrinsèque à Euro London depuis plus d’une décennie. Vous présenter des candidats aux compétences multilingues et au relationnel client parfait, est une spécialité dans nous sommes fiers.

Nos dommaines d'expertise sont les suivants :

  • ​Services Clients
  • Centre d'appel

Notre réseau de consultants implantés en Europe permet à Euro London d’opérer à la pointe du recrutement en matière linguistique. Notre base de données pan-européenne se met à jour dans chaque bureau en temps réel afin de trouver les talents dont vous avez besoin.

  • We are looking for Hebrew speakers for a Customer Service role! Our client is promoting a healthy lifestyle, selling vitamins and supplements through their website. The passion for people and excellent customer services are the most important values. If you are looking for a job and you would like to keep developing your experience read on... Responsibilities ·First point of contact for Hebrew speaking and international customers. ·Providing exceptional/effective customer service. ·Resolving customer service's queries via call, email, and social media. ·Keep updated about new product information. ·Develop a trusting relationship with customers. ·Be sure that the communication with customers and suppliers is of a professional standard and match the expectations. Profile required ·Customer orientation ·Excellent Hebrew language skills. ·Energetic and exceptional communications skills. ·Restaurant/ Hospitality experience ·Good listener ·Professional and friendly Benefits Gym membership FREE!!!On-site cafeteria Monthly and quarterly products allocation (free products every month) Great environment and an office with great views!!! Monthly team events and social gatherings! Opportunities for quick development and growth with internal training programs. Flexible hours! (With Monday through work) Access to free daily products and FREE BREAKFAST! If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • The world's leading luxury jewelry retailer is recruiting for their head office team. This is a once in a life time opportunity to work for one of the worlds leading brands. So a little bit more about the role: Responsibilities: * Being the first point of contact for customers via email and telephone *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment or in a retail shop *Excellent written and verbal communication skills. Fluency in either German, French, or Spanish needed. *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages

  • German Customer Service Support Are you looking for a new challenge? Are you fluent in German and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required. What you are going to do: *Answer chats and emails to customers accurately *Provide excellent customer service in an expedient manner *Identify, research, and resolve customer issues. *Improving customers knowledge and help them *Improving the overall performance of the team *Proving problem-solving skills *High level of attention to detail *Clear thinking and problem solving What you have to have: *Customer orientation *Fluent English and German Speaker *Efficient problem solving *Stress-resistant *High level of attention to details *Team skills *Professional and friendly manner when interaction with customers *Clear thinking and problem solving *Happy to work evenings and days shifts Salary: 25K Working hours: Any 5 days out of 7 (pro rota) Nearest station: Victoria Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Are you a determined, enthusiastic, friendly Danish speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Danish to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Danish and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Danish and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the Health or Wellness industry Given the nature of the role candidates must have excellent command of both Danish and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a determined, enthusiastic, friendly Norwegian speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Norwegian to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Norwegian and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Norwegian and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the Health or Wellness industry Given the nature of the role candidates must have excellent command of both Norwegian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • German Speaking - Digital Marketing Campaign Specialist in Barcelona, Spain DESCRIPTION Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Native level of German; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; BENEFITS *Full time position (39h per week, Monday to Friday) *Salary: 28600€ gross/year bonus (€33500) *Long Term Contract *Relocation Package: *Flight Ticket *Accommodation *Free Gym Membership *3 weeks of intense introduction training and specific sales training. *A permanent presence of coaches who will facilitate your personal and professional development *Established career path to grow within the project *Continuous training and certifications within Google products *Bi-weekly, monthly or quarterly contests *Employment with the world's largest provider of contact center services *Excellent work environment, great colleagues, social arrangements and personal development *Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team *Office location surrounded by the sea (World Trade Center, Barcelona, Spain) For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • We are looking for Norwegian speakers for a Customer Service role! The passion for people and excellent customer services are the most important values for my client. If you are looking for a job and you would like to keep developing your experience read on... RESPONSIBILITIES * First point of contact for Norwegian-speaking and international customers. * Providing exceptional/effective customer service. * Develop a trusting relationship with customers. * Making outbound calls regarding the experience and new promotions PROFILE REQUIRED * Minimum 1 years experience in Customer Services * Customer orientation. * Excellent Norwegian language skills. * Energetic and exceptional communications skills * Good listener. If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a determined, enthusiastic, friendly German speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent German to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in German and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in German and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the Health or Wellness industry Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • We are looking for Hebrew speakers for a Customer Service role! Our client is promoting a healthy lifestyle, selling vitamins and supplements through their website. The passion for people and excellent customer services are the most important values. If you are looking for a job and you would like to keep developing your experience read on... Responsibilities ·First point of contact for Hebrew speaking and international customers. ·Providing exceptional/effective customer service. ·Resolving customer service's queries via call, email, and social media. ·Keep updated about new product information. ·Develop a trusting relationship with customers. ·Be sure that the communication with customers and suppliers is of a professional standard and match the expectations. Profile required ·Customer orientation ·Excellent Hebrew language skills. ·Energetic and exceptional communications skills. ·Restaurant/ Hospitality experience ·Good listener ·Professional and friendly Benefits Gym membership FREE!!!On-site cafeteria Monthly and quarterly products allocation (free products every month) Great environment and an office with great views!!! Monthly team events and social gatherings! Opportunities for quick development and growth with internal training programs. Flexible hours! (With Monday through work) Access to free daily products and FREE BREAKFAST! If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a fluent German speaker? Are you looking for some temp work in the run up to Christmas? We are looking for German speaking Market Researchers to join a great, International team in a busy London office. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role This is a temp role to start immediately and can be full or part time. Hours are between 8am and 4pm, Monday to Friday. Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.