Reporting directly to the Personal Assistant and coordinated on a daily basis by the Senior Executive Assistant, you will provide administrative and operational support to the Chairman within a highly confidential, fast-paced and international environment.
&nbsp;
This role is ideal for a motivated junior profile seeking to develop within a demanding and high-level executive support function.
&nbsp;
The position is predominantly focused on complex diary management (scheduling a high volume of meetings and international travel).
&nbsp;
Candidates must be fluent in Italian and English. French is a plus.
&nbsp;
Work Hours
<ul>
<li>Shifts are alternate weeks: 9:00am - 5:00pm / 12:00pm- 8:00pm, Monday &ndash; Friday</li>
<li>The role involves alternating on-call weekend availability (one weekend out of two) to manage urgent matters via email or WhatsApp.</li>
</ul>
&nbsp;
Key Responsibilities
<ul>
<li>Assist with the management of the Chairman&rsquo;s complex and frequently changing agenda across multiple time zones</li>
<li>Coordinate meetings, video conferences, appointments and related logistics, often at short notice</li>
<li>Support the organization of business and personal travel arrangements, including flights, hotels, transfers and itineraries</li>
<li>Handle incoming and outgoing emails, calls, invitations and correspondence with professionalism and efficiency</li>
<li>Maintain and update contact databases and administrative records</li>
<li>Liaise with internal and external stakeholders, including senior executives and high-level contacts</li>
<li>Work closely with the PA, Senior Executive Assistant and broader assistant team to ensure seamless coordination of priorities</li>
<li>Ensure absolute discretion, confidentiality and professionalism in handling sensitive information</li>
</ul>
&nbsp;
Skills &amp; Competencies required
Languages
<ul>
<li>Fluent Italian and English, both written and spoken, are mandatory. French is considered a strong advantage</li>
</ul>
Technical Skills
<ul>
<li>Excellent command of Microsoft Office Suite, Outlook, Word, Familiarity with CRM systems, videoconferencing tools and WhatsApp.</li>
<li>Comfortable working within the Apple environment (iPhone, iPad)</li>
<li>Strong organizational and database management skills</li>
</ul>
Organizational Skills
<ul>
<li>Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail</li>
<li>Excellent time management and prioritization capabilities</li>
</ul>
Education &amp; Experience
<ul>
<li>Higher education degree preferred (Bachelor&rsquo;s degree or equivalent)</li>
<li>Previous internship or initial experience in executive support, administration, coordination, hospitality, finance, consulting or other fast-paced professional environments</li>
<li>Experience within an international or high-demand environment is considered an advantage</li>
</ul>
&nbsp;
Salary: 2200&euro; - 2600&euro; NET per month x 13
&nbsp;
Please send your CV to m.collins@eurolondon.com
&nbsp;
Please note that only shortlisted candidates will be contacted.

Junior Executive Assistant

Notre client, leader dans le domaine du diagnostic et de la sant&eacute;, recherche un(e) Responsable Support Technique Client (Hotline) &amp; Dispatch exp&eacute;riment&eacute;(e) et dynamique pour diriger son &eacute;quipe de support Hotline &amp; Dispatch d&eacute;di&eacute;e aux produits de diagnostic en France.
&nbsp;
Vous superviserez et g&eacute;rerez les op&eacute;rations du centre d&rsquo;appels de support technique client et du dispatching (&eacute;quipe de 10 personnes), en garantissant une communication efficace et fluide entre les &eacute;quipes de support technique et les clients. Vous encadrerez une &eacute;quipe de professionnels hautement qualifi&eacute;s dans le domaine du diagnostic (biologistes / chimistes), qui accompagnent les clients utilisant leurs produits de diagnostic (laboratoires, h&ocirc;pitaux, cliniques, etc.). Ce poste est essentiel pour garantir le plus haut niveau de satisfaction client.
&nbsp;
Vous ferez partie de l&rsquo;&eacute;quipe europ&eacute;enne et serez rattach&eacute;(e) au Senior Manager Europe, Customer Technical Support and Coordination, bas&eacute; &agrave; Londres.
&nbsp;
Responsabilit&eacute;s principales :
&bull; D&eacute;velopper et mettre en &oelig;uvre des strat&eacute;gies, politiques et proc&eacute;dures de support afin d&rsquo;am&eacute;liorer l&rsquo;efficacit&eacute; et la performance du centre d&rsquo;appels de support technique client et des op&eacute;rations de dispatching &bull; Soutenir les initiatives d&rsquo;am&eacute;lioration du service client en utilisant les retours Net Promoter Score (NPS) et Voice of the Customer (VOC) &bull; Piloter les activit&eacute;s de planification des ing&eacute;nieurs pour les interventions pr&eacute;ventives et correctives &bull; Prendre en charge les probl&eacute;matiques clients, les escalader si n&eacute;cessaire, et maintenir une communication r&eacute;guli&egrave;re avec les parties prenantes internes et externes &bull; Favoriser une culture collaborative et performante gr&acirc;ce &agrave; l&rsquo;analyse, au reporting, &agrave; la d&eacute;finition de KPI et aux initiatives d&rsquo;am&eacute;lioration continue &bull; Soutenir le d&eacute;veloppement des talents, l&rsquo;engagement des collaborateurs, les initiatives de diversit&eacute; &amp; inclusion, ainsi que la conduite du changement &bull; Se tenir inform&eacute;(e) des &eacute;volutions du secteur et appliquer les meilleures pratiques &agrave; l&rsquo;aide des outils DBS associ&eacute;s
Profil recherch&eacute; :
&bull; Minimum 5 ans d&rsquo;exp&eacute;rience dans le support technique, dont au moins 3 ans dans un poste de management ou de leadership &bull; Exp&eacute;rience dans l&rsquo;ing&eacute;nierie biom&eacute;dicale, les sciences de la vie ou un secteur similaire &bull; Solides comp&eacute;tences en leadership et gestion d&rsquo;&eacute;quipe avec la capacit&eacute; de motiver et d&eacute;velopper les &eacute;quipes &bull; Excellentes comp&eacute;tences en communication &eacute;crite et orale &bull; Connaissance des normes r&eacute;glementaires et des exigences de conformit&eacute; dans l&rsquo;industrie du diagnostic &bull; Fran&ccedil;ais et anglais courants &bull; Disponibilit&eacute; pour des d&eacute;placements occasionnels
&nbsp;
Salaire : 65 &ndash; 85 K&euro; + bonus (10 %) Avantages : excellente mutuelle, RTT, tickets restaurant Poste 100 % sur site &agrave; Villepinte
&nbsp;
Merci d&rsquo;envoyer votre CV &agrave; <a href="mailto:m.collins@eurolondon.com">m.collins@eurolondon.com</a>
&nbsp;
Veuillez noter que seuls les candidats retenus seront contact&eacute;s.
&nbsp;
&nbsp;----------------------------------------------------------------------------------------------------
Our client, a leader in diagnostics and healthcare, is seeking a dynamic and experienced Customer Technical Support (Hotline) &amp; Dispatch Manager to lead their Help Line &amp; Dispatching support team for diagnostics products in France.
&nbsp;
You will oversee and manage customer technical call centre and dispatching operations (team of 10), ensuring efficient and effective communication between technical support teams and customers. You will manage a team of highly qualified professionals in the field of diagnostics (biologists / chemists), who provide support to customers using their diagnostic products (laboratories, hospitals, clinics etc.) This role is critical in ensuring the highest level of customer satisfaction.
&nbsp;
You will be part of the European CTS &amp; Coordination team and report to the European Senior Manager, Customer Technical Support and Coordination, based in London.
&nbsp;
Key Responsibilities:
 &bull; Develop and implement support strategies, policies, and procedures to improve the efficiency and effectiveness of the customer technical call center and dispatching operations &bull; Support customer service improvement initiatives using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC) &bull; Drive planning activities for engineers across proactive and reactive interventions &bull; Take ownership of customer issues, escalating where necessary, and maintain regular communication with internal and external stakeholders &bull; Foster a collaborative and high-performance culture through analysis, reporting, KPI setting, and continuous improvement initiatives &bull; Support talent development, employee engagement, diversity &amp; inclusion initiatives, and change management &bull; Stay informed on industry developments and apply best practices using associated DBS tools
&nbsp;
Requirements: &bull; Minimum 5 years of experience in technical support, including at least 3 years in a leadership or management role
&bull; Experience in Biomedical Engineering, Life Sciences, or similar industry &bull; Strong leadership and team management skills with the ability to motivate and develop teams &bull; Excellent written and verbal communication skills &bull; Knowledge of regulatory standards and compliance requirements within the diagnostics industry &bull; Fluent French and English &bull; Ability to travel occasionally
&nbsp;
Salary: 65 &ndash; 85K&euro; + bonus (10%)
Benefits: excellent Mutuelle, RTT, Lunch Vouchers
Fully on-site position in Villepint
Please send your CV to <a href="mailto:m.collins@eurolondon.com">m.collins@eurolondon.com</a>
&nbsp;
Please note that only shortlisted candidates will be contacted.

Customer Technical Support Manager

Notre client, une entreprise technologique internationale sp&eacute;cialis&eacute;e dans la fabrication de pr&eacute;cision, recrute un(e)&nbsp;Coordinateur(trice) Support Op&eacute;rationnel / QMS / EHS&nbsp;pour un poste transverse bas&eacute; dans la r&eacute;gion de Fribourg. Rattach&eacute;(e) &agrave; l'&eacute;quipe Quality &amp; Operations (&Eacute;tats-Unis), vous rejoindrez une &eacute;quipe locale d'une vingtaine de collaborateurs (logistique, production, qualit&eacute;, laboratoire) et travaillerez en lien r&eacute;gulier avec votre manager am&eacute;ricain, pr&eacute;sent sur site p&eacute;riodiquement.
Le/la candidat(e) doit r&eacute;sider en Suisse et &ecirc;tre disponible pour des d&eacute;placements ponctuels en Europe et aux &Eacute;tats-Unis.
Ce poste conviendra &agrave; une personne appr&eacute;ciant les environnements structur&eacute;s, polyvalents et concrets, avec une forte dimension terrain ainsi qu'une exposition &agrave; un environnement international.
Principales responsabilit&eacute;s :
Support HSE (Hygi&egrave;ne / S&eacute;curit&eacute; / Environnement) &ndash; 40%
<ul>
<li>Coordonner les actions s&eacute;curit&eacute; sur site et assurer le suivi des formations obligatoires avec g&eacute;n&eacute;ration des enregistrements associ&eacute;s.</li>
<li>R&eacute;aliser des audits internes r&eacute;guliers et servir d'interlocuteur principal lors des inspections externes (SUVA, inspections cantonales du travail, autorit&eacute;s environnementales).</li>
<li>Veiller &agrave; ce que le site op&egrave;re en conformit&eacute; avec la r&eacute;glementation suisse applicable (SUVA, LPE/USG).</li>
</ul>
&nbsp;Support QMS (Quality Management System) &ndash; 40%
<ul>
<li>Contribuer au maintien et &agrave; l'am&eacute;lioration du syst&egrave;me qualit&eacute; ISO 9001 certifi&eacute;.</li>
<li>Assurer le suivi des non-conformit&eacute;s, des CAPA et du change management.</li>
<li>Veiller &agrave; la conformit&eacute; de la documentation et des enregistrements associ&eacute;s aux processus qualit&eacute;.</li>
<li>Participer &agrave; la revue des documents contr&ocirc;l&eacute;s pour s'assurer de leur exactitude et de leur conformit&eacute; QMS.</li>
<li>Assurer le suivi des actions correctives issues des audits internes et des non-conformit&eacute;s signal&eacute;es.</li>
</ul>
&nbsp;Support administratif sur site &ndash; 20%
<ul>
<li>Assurer l'administration du personnel et le suivi du temps de travail.</li>
<li>G&eacute;rer les assurances et les services g&eacute;n&eacute;raux du site.</li>
<li>Coordonner les communications internes, l'organisation des r&eacute;unions, repas d'&eacute;quipe et &eacute;v&eacute;nements d'entreprise.</li>
<li>Assurer la gestion courante des &eacute;quipements de bureau et de caf&eacute;t&eacute;ria.</li>
</ul>
Profil recherch&eacute;:
<ul>
<li>Fran&ccedil;ais bilingue et niveau d'anglais courant (oral et &eacute;crit).</li>
<li>Bonne ma&icirc;trise des exigences ISO 9001.</li>
<li>Exp&eacute;rience pr&eacute;alable dans un poste m&ecirc;lant support op&eacute;rationnel, EHS, QMS, administration ou conformit&eacute;.</li>
<li>Bonne connaissance du droit du travail suisse et des r&egrave;gles li&eacute;es &agrave; la gestion et &agrave; l'&eacute;limination des d&eacute;chets et mat&eacute;riaux.</li>
</ul>
R&eacute;mun&eacute;ration &amp; avantages :
<ul>
<li>Jusqu'&agrave; CHF 85&rsquo;000 par an, selon profil et exp&eacute;rience (base 40h/semaine).</li>
<li>Bonus annuel en fonction de l'atteinte des objectifs.</li>
<li>25 jours de cong&eacute;s (20 jours + 5 jours flexibles).</li>
<li>Assurance accident et couverture maintien de salaire en cas de maladie &ndash; primes enti&egrave;rement prises en charge par l'employeur.</li>
<li>R&eacute;gime de pr&eacute;voyance professionnelle (LPP) avec AXA.</li>
</ul>
&nbsp;
Merci d'envoyer votre CV &agrave; t.perriaux@eurolondon.com
Seuls les candidats retenus seront contact&eacute;s.
Retrouvez toutes nos offres sur&nbsp;<a href="https://www.eurolondon.fr/" target="_blank" rel="noopener">www.eurolondon.fr</a>
<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/ChatGPT%20Image%2025%20mars%202026,%2014_59_09.png" alt="image">

Support Operations Specialist QMS/EHS

Heb je ervaring met Clinical Evaluation of Technical Writing binnen de Medical Device industrie, en heb je een uitstekende beheersing van het Engels (zowel schriftelijk als mondeling)? Dan horen we graag van je.
I am currently recruiting a Scientific/Medical&nbsp;Writer&nbsp;to join an international Medical Device company in the Utrecht area.
In this role, you will be responsible for developing and maintaining technical and clinical documentation for medical devices, while supporting Clinical Evaluation (CER), Post-Market Clinical Follow-up (PMCF) and Post-Market Surveillance (PMS) activities in line with ISO 13485, MDR and MDD regulations.
Reportin to the R&amp;D Director, you will work closely with R&amp;D, Quality Assurance and Regulatory Affairs teams, ensuring that technical and clinical documentation remains compliant throughout the product lifecycle.
You will collaborate closely with another Technical Writer &amp; Clinical Specialist. This newly created role will strengthen the team as the company continues to grow.
&nbsp;
Key Responsibilities:
&bull; Write, edit and maintain technical documentation related to medical device development
&bull; Contribute to Clinical Evaluation activities, including Clinical Evaluation Reports (CER) and PMCF documentation
&bull; Support Post-Market Surveillance (PMS) activities and clinical follow-up processes
&bull; Translate complex technical or scientific information into clear documentation for different audiences, including Instructions for Use (IFU)
&bull; Coordinate the review and approval of documentation with subject matter experts and internal departments
&bull; Support regulatory reporting activities, including vigilance and adverse event reporting
&bull; Participate in internal and external audits related to clinical evaluation and documentation
&bull; Contribute to risk management activities, integrating clinical and post-market data into risk management files
&bull; Perform scientific literature reviews to support clinical evaluation and regulatory documentation
&nbsp;
Profile:
&bull; Fluent English
&bull; Experience in Technical Writing or Clinical Evaluation within the Medical Device industry
&bull; Experience working with CER, PMCF or PMS documentation
&bull; Good understanding of ISO 13485, MDR and MDD regulatory frameworks
&bull; Experience preparing technical documentation for medical devices
&nbsp;
Salary &amp; Benefits:
&bull; Annual salary up to 70k&euro; based on profile and experience
&bull; Annual bonus of 10% depending on company&rsquo;s target
&bull; 2 days Working From Home policy
&bull; Pension scheme Defined Benefit Plan until 2028 (transition to Defined Contribution Plan)
&nbsp;
Send your CV to t.perriaux@eurolondon.com
Only shortlisted candidates will be contacted
Check our offers on&nbsp;<a href="https://www.eurolondon.fr/" target="_blank" rel="noopener">Euro London website</a>
#MedicalDevices #QualityAssurance #UtrechtJobs #TechnicalWriting
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Scientific/Medical Writer | Utrecht area

Direct Ferrries

Financial Times

Lacoustics

Clearswift

Lightspeed GMI

Euro London excelle dans la recherche de personnel administratif de grande qualit&eacute; qui ma&icirc;trise plusieurs langues et qui est la v&eacute;ritable colonne vert&eacute;brale de bien des entreprises. Que votre besoin se porte sur la recherche d&rsquo;un(e) Executive Assistant, d&rsquo;un(e) Office Manager, ou d&rsquo;un profil d&rsquo;assistanat administratif, mais encore de collaborateurs op&eacute;rationnels, notre vaste r&eacute;seau et notre solide r&eacute;putation garantissent l&rsquo;acc&egrave;s &agrave; des candidats qualifi&eacute;s pour les postes que vous proposez.

Un vivier de talents pour un support opérationnel optimal au sein de votre organisation

Administration, Opérations, Fonctions support

Support Administratif

Office Management

Services Généraux

Opérations

Assistants de Direction, Assistants d'équipe, Executive Assistants

Assistant Administratif

We've hired a variety of very talented foreign language speakers from Euro London and have been so happy with their candidate's performance that the placements have gone on much longer than originally planned.  The team themselves are always very helpful and happy too which makes a nice change!

All Saints

Sandra supported me with several recruitment projects and it was a pleasure to work with her. She is a great specialist and valuable team player. She provided support on high level. Looking forward to working with you again!

Amazon

Theo and Euro London distinguish themselves from other language specialists by having an understanding of the market, the client, and the candidate. Theo can provide market data and support language campaigns when we need them. I would recommend making a call to Euro London to see how they could help you.

Arvato

Would highly endorse Sandra as a recruiter. Worked to our brief and found us great candidates to fill the positions advertised. Kept us informed every step of the way. We would not hesitate to call on her again in the future. Thoroughly professional and just a pleasure to work with.

BTC Activewear Ltd

Stacey has been absolutely integral in landing me my current dream job, that is full time, well paid and exactly right for my skills. She has been super supportive through the whole application process liaising between the employer and me and checking in even on her days off when I had my interviews. Stacey has been open, always approachable, flexible, encouraging and skilful from day 1, making an otherwise often daunting application process smooth and, crucially, successful. Highly recommend!

Carolin

C’est notre première collaboration. Megan a su identifier parfaitement nos besoins et nos attentes et nous faire parvenir des profils de candidats ciblés et en nombre, ce qui mérite d’être souligné. Les relations ont été fluides et notre collaboration très plaisante et a débouché sur l’acceptation de notre offre de CDI à l’une des deux finalistes pour le poste de Chargée RH& Paie (deux finalistes présentées par vous ainsi que les 4 candidates reçues en entretien).

Dentons

We are working with Euro London for several years now and have always found them extremely efficient and professional.   The manner and approach of the HR Team is really friendly and personalised to our specific needs. They always provide us with a shortlist of candidates and every time we had successfully appointed a candidate through them.  I would have no hesitation in recommending them as a recruitment partner

Direct Ferries

Good communication throughout the process, good interaction between both parties to achieve a very successful outcome. After initial discussions and clarification of the job role both parties worked well together.

Fenner

Megan hired me 11 years ago almost to date. In 2021, when we started growing, I called her back and she’s helped me hire 6 great team members – between 2021 and 2023 - who are still part of my team. She understands our culture and has managed to find professionals who are a match in terms of skills and personalities to the FINN Partners DNA. It’s been a great pleasure to work with Megan.

Finn Partners

Euro London have been instrumental in sourcing high quality candidates for us at short notice. We have developed a strong relationship with them over the years and wouldn’t hesitate to recommend them to others

ICM DIrect

ICM Direct

Recruiting is a people business and Megan finds us good candidates quickly and the cooperation works on a very good personal level, understanding our business and what we want so I would highly recommend Megan.

Imprima

Sandra is a top class recruitment consultant. Passionate, knowledgeable, professional and effective. Sandra drove me through the recruitment process recently and I find her exceptional.   Her people skills and desire to find the perfect fit for both, the company and the individual make her a consultant you want to work with again as a client

Justyna

All I can say about Theo/Euro London is that we have received a great service on helping us finding a credit controller for the French Market here in Nottingham/UK

Kontoor Brands

I would highly recommend Ben. Very professional, intelligent and supportive. The process was quick and transparent. If ever I need to use an employment agency again, Euro London is excellent and I would ask for Ben

Michael

I wanted to take a moment to express my gratitude for the exceptional service you and Euro London provided during our recent hiring process.  You went above and beyond to help us find the ideal candidates for our open positions, and we couldn't be happier with the results.  From the very beginning, your agency demonstrated a thorough understanding of our company's needs and the specific requirements of each position we were looking to fill.  You worked closely with us to develop a customized recruitment strategy that ensured we received a pool of highly qualified candidates.  Throughout the process, your communication was outstanding. You kept us informed every step of the way and provided valuable insights and feedback on each candidate.  Your attention to detail and commitment to delivering exceptional service were evident in everything you did.  Thanks to your efforts, we were able to fill our open positions with the best possible candidates.  We appreciate your partnership and look forward to working with you again in the future.  Thank you for your outstanding service, and please extend our gratitude to your entire team

NetJets

Sandra has this unique skill to understand the right job for you before you even know and this was my experience. Her knowledge and skills are incredible, being on top of every candidate I can imagine it is indeed hard but the fact that she took the time to check how I was doing has been extremely nice in the current situation. Sandra also kept me up to date during the recruitment process I went through and I can easily say my experience was more than positive

Rosangela

Sinay

Theo assisted me to find a Danish speaking candidate in Kent county that was not an easy task.  Due to his market knowledge he delivered soon someone, who performed well at all the interview stages and finally received an offer.  During the process, we were in close contact with Theo, he has excellent communication skills and he never forgot to give me an update and inform the candidate also very soon. I wish we could have such a smooth collaboration with every agency!

Smiths Group Plc

Just wanted to express my gratitude to you in the successful recruitment process this spring/summer. I'm sure both (candidates) will turn out to be successful hires... I think you've acted at every stage promptly and professionally and you understood our recruitment needs fully

Administration, Opérations, Fonctions support

Un vivier de talents pour un support opérationnel optimal au sein de votre organisation

Des consultants spécialisés sont à votre disposition

Ils nous font confiance

Offres d'emploi Administration, Opérations, Fonctions support

Junior Executive Assistant

Customer Technical Support Manager

Support Operations Specialist QMS/EHS

Scientific/Medical Writer | Utrecht area

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